Flash Player Problem

Flash Player is installed in my W7 IE 11 32 bit PC but won't play videos. I've uninstalled and reinstalled it but it still won't play. I've also checked to see if it is Enabled in "Manage add-ons" but it is not, only "Shockwave  Flash Object" is listed as Enabled. I also checked to see if it was listed in Programs and Features and it is listed as "Adobe Flash Player 32 AvtiveX", but it still will not play videos. Is there something I can do to get it to finally play the videos? Thanks, B1.

Please download MiniToolBox  , save it to your desktop and run it.   Checkmark the following checkboxes:
  List last 10 Event Viewer log
  List Installed Programs
  List Users, Partitions and Memory size.
 
Click Go and paste the content into your next post.
 
Also...please Publish a Snapshot using Speccy,  taking care to post the link of the snapshot in your next post.

   Go to  website, and download the free version on the left.  Click Download from ccleanercom (the FileHippo link requires an extra click). Or if you want to use a portable version of Speccy (which doesn't require installation), click the builds page link and download the portable version. You will now be asked where you want to save the file. The best place to put it is the Desktop, as it will be easy to find later.

    After the file finishes downloading, you are ready to run Speccy. If you downloaded the installer, simply double-click on it and follow the prompts until installation is complete. If you downloaded the portable version, you will need to unzip it before use. Right-click the ZIP file and click Extract all. Click Next. Open up the extracted folder and double-click on Speccy.
 
     Once inside Speccy, it will look similar to this (with your computer's specifications, of course):
 


     Now, at the top, click File > Publish Snapshot.

     Click Yes > then Copy to Clipboard

Now, once you are back in the forum topic you are posting in, click the ADD REPLY or REPLY TO THIS TOPIC button. Right-click in the empty space of the Reply box and click Paste. Then, click Post below the Reply box.

Louis

Moderator, Here is the first part of your request. Second part to follow soon (I hope). I'm not to swift on the computer, so I'll do the best I can. Might take me a while but I'll try to get it to you as soon as I can. Might be in a couple days as I have to go out of town for a day or two. Thanks for your help, B1.
 
MiniToolBox by Farbar  Version: 17-06-2016
Ran by Owner (administrator) on 05-08-2019 at 16:15:46
Running from "C:\Users\Owner\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\7PCU9ICK"
Microsoft Windows 7 Home Premium  Service Pack 1 (X86)
Model: OptiPlex 755 Manufacturer: Dell Inc.
Boot Mode: Normal
***************************************************************************
========================= Event log errors: ===============================
Application errors:
==================
Error: (08/05/2019 11:48:07 AM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 11.0.9600.18739 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 7c8
Start Time: 01d54bbd11f3a9ca
Termination Time: 0
Application Path: C:\Program Files\Internet Explorer\iexplore.exe
Report Id:
 
Error: (08/05/2019 10:48:28 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/04/2019 02:25:33 PM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 11.0.9600.18739 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: d04
Start Time: 01d54afe56b925c9
Termination Time: 16
Application Path: C:\Program Files\Internet Explorer\iexplore.exe
Report Id:
 
Error: (08/04/2019 11:54:37 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/04/2019 11:37:22 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003
 
Error: (08/01/2019 02:40:42 PM) (Source: LMS) (User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver
 
Error: (08/01/2019 02:37:33 PM) (Source: LMS) (User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver
 
Error: (08/01/2019 02:37:26 PM) (Source: LMS) (User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver
 
Error: (08/01/2019 02:37:24 PM) (Source: LMS) (User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver
 
Error: (08/01/2019 02:31:43 PM) (Source: LMS) (User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver
 
System errors:
=============
Error: (08/05/2019 02:40:02 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.
 
Error: (08/05/2019 02:39:31 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 40.
 
Error: (08/05/2019 12:51:38 PM) (Source: Schannel) (User: NT AUTHORITY)
Description: The following fatal alert was received: 70.
 
Error: (08/05/2019 12:46:40 PM) (Source: Microsoft Antimalware) (User: )
Description: %Mine60 has encountered an error trying to update signatures.
 New Signature Version:
 Previous Signature Version: 1.299.716.0
 Update Source: %Mine51
 Update Stage: 4.10.209.00
 Source Path: 4.10.209.01
 Signature Type: %Mine602
 Update Type: %Mine604
 User: Mine\Owner
 Current Engine Version: %Mine605
 Previous Engine Version: %Mine606
 Error code: %Mine607
 Error description: %Mine608
 
Error: (08/05/2019 12:46:40 PM) (Source: Microsoft Antimalware) (User: )
Description: %Mine60 has encountered an error trying to update signatures.
 New Signature Version:
 Previous Signature Version: 1.299.716.0
 Update Source: %Mine51
 Update Stage: 4.10.209.00
 Source Path: 4.10.209.01
 Signature Type: %Mine602
 Update Type: %Mine604
 User: Mine\Owner
 Current Engine Version: %Mine605
 Previous Engine Version: %Mine606
 Error code: %Mine607
 Error description: %Mine608
 
Error: (08/05/2019 12:36:33 PM) (Source: Microsoft Antimalware) (User: )
Description: %Mine60 has encountered an error trying to update signatures.
 New Signature Version:
 Previous Signature Version: 1.299.716.0
 Update Source: %Mine51
 Update Stage: 4.10.209.00
 Source Path: 4.10.209.01
 Signature Type: %Mine602
 Update Type: %Mine604
 User: Mine\Owner
 Current Engine Version: %Mine605
 Previous Engine Version: %Mine606
 Error code: %Mine607
 Error description: %Mine608
 
Error: (08/05/2019 12:36:33 PM) (Source: Microsoft Antimalware) (User: )
Description: %Mine60 has encountered an error trying to update signatures.
 New Signature Version:
 Previous Signature Version: 1.299.716.0
 Update Source: %Mine51
 Update Stage: 4.10.209.00
 Source Path: 4.10.209.01
 Signature Type: %Mine602
 Update Type: %Mine604
 User: Mine\Owner
 Current Engine Version: %Mine605
 Previous Engine Version: %Mine606
 Error code: %Mine607
 Error description: %Mine608
 
Error: (08/05/2019 12:02:07 PM) (Source: Microsoft Antimalware) (User: )
Description: %Mine60 has encountered an error trying to update signatures.
 New Signature Version:
 Previous Signature Version: 1.299.716.0
 Update Source: %Mine51
 Update Stage: 4.10.209.00
 Source Path: 4.10.209.01
 Signature Type: %Mine602
 Update Type: %Mine604
 User: Mine\Owner
 Current Engine Version: %Mine605
 Previous Engine Version: %Mine606
 Error code: %Mine607
 Error description: %Mine608
 
Error: (08/05/2019 12:02:07 PM) (Source: Microsoft Antimalware) (User: )
Description: %Mine60 has encountered an error trying to update signatures.
 New Signature Version:
 Previous Signature Version: 1.299.716.0
 Update Source: %Mine51
 Update Stage: 4.10.209.00
 Source Path: 4.10.209.01
 Signature Type: %Mine602
 Update Type: %Mine604
 User: Mine\Owner
 Current Engine Version: %Mine605
 Previous Engine Version: %Mine606
 Error code: %Mine607
 Error description: %Mine608
 
Error: (08/05/2019 11:57:17 AM) (Source: Microsoft Antimalware) (User: )
Description: %Mine60 has encountered an error trying to update signatures.
 New Signature Version:
 Previous Signature Version: 1.299.716.0
 Update Source: %Mine51
 Update Stage: 4.10.209.00
 Source Path: 4.10.209.01
 Signature Type: %Mine602
 Update Type: %Mine604
 User: Mine\Owner
 Current Engine Version: %Mine605
 Previous Engine Version: %Mine606
 Error code: %Mine607
 Error description: %Mine608
 
Microsoft Office Sessions:
=========================
Error: (08/05/2019 11:48:07 AM) (Source: Application Hang)(User: )
Description: iexplore.exe11.0.9600.187397c801d54bbd11f3a9ca0C:\Program Files\Internet Explorer\iexplore.exe

Error: (08/05/2019 10:48:28 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/04/2019 02:25:33 PM) (Source: Application Hang)(User: )
Description: iexplore.exe11.0.9600.18739d0401d54afe56b925c916C:\Program Files\Internet Explorer\iexplore.exe

Error: (08/04/2019 11:54:37 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/04/2019 11:37:22 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (08/01/2019 02:40:42 PM) (Source: LMS)(User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver

Error: (08/01/2019 02:37:33 PM) (Source: LMS)(User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver

Error: (08/01/2019 02:37:26 PM) (Source: LMS)(User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver

Error: (08/01/2019 02:37:24 PM) (Source: LMS)(User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver

Error: (08/01/2019 02:31:43 PM) (Source: LMS)(User: NT AUTHORITY)
Description: LMS Service lost connection to HECI driver

=========================== Installed Programs ============================
Adobe AIR (HKLM\...\{CE25DBD3-FCA7-4E77-9A60-F77BE12FC4BA}) (Version: 30.0.0.107 - Adobe Systems Incorporated) Hidden
Adobe AIR (HKLM\...\Adobe AIR) (Version: 30.0.0.107 - Adobe Systems Incorporated)
Adobe Flash Player 32 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 32.0.0.223 - Adobe)
Belarc Advisor 8.6 (HKLM\...\Belarc Advisor) (Version: 8.6.0.0 - Belarc Inc.)
Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.)
CCleaner (HKLM\...\CCleaner) (Version: 5.57 - Piriform)
Dell Photo Printer 720 (HKLM\...\Dell Photo Printer 720) (Version:  - Dell, Inc.)
File Shredder 2.5 (HKLM\...\File Shredder_is1) (Version:  - Pow Tools)
FileHippo.com Update Checker (HKLM\...\FileHippo.com) (Version:  - )
Free Driver Scout (HKLM\...\{63ae9970-596c-47f5-858b-954224608203}) (Version: 1.0.0.0 - Covus Freemium)
Free Driver Scout (HKLM\...\{EF626F06-A85C-49C1-9878-5B77300BBBE5}) (Version: 1.0.0.0 - Covus Freemium) Hidden
Google Gmail Notifier (HKLM\...\{0228e555-4f9c-4e35-a3ec-b109a192b4c2}) (Version:  - Google Inc.)
Google Toolbar for Internet Explorer (HKLM\...\{18455581-E099-4BA8-BC6B-F34B2F06600C}) (Version: 1.0.0 - Google Inc.) Hidden
Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.4413.1752 - Google Inc.)
Google Update Helper (HKLM\...\{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}) (Version: 1.3.34.11 - Google LLC) Hidden
Intel® Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1930 - Intel Corporation)
Intel® Management Engine Interface (HKLM\...\HECI) (Version:  - Intel Corporation)
Intel® PRO Network Connections Drivers (HKLM\...\PROSet) (Version:  - )
Intel® Rapid Storage Technology (HKLM\...\{3E29EE6C-963A-4aae-86C1-DC237C4A49FC}) (Version: 10.8.0.1003 - Intel Corporation)
Intel® Active Management Technology (HKLM\...\MESOL) (Version:  - Intel Corporation)
Jasc Paint Shop Photo Album (HKLM\...\{CC000127-5E5D-4A1C-90CB-EEAAAC1E3AC0}) (Version: 4.0.4 - Jasc Software, Inc.)
Jasc Paint Shop Pro 8 Dell Edition (HKLM\...\{81A34902-9D0B-4920-A25C-4CDC5D14B328}) (Version: 8.10.0000 - Jasc Software Inc)
Junk Mail filter update (HKLM\...\{8E5233E1-7495-44FB-8DEB-4BE906D59619}) (Version: 14.0.8117.416 - Microsoft Corporation) Hidden
LSI USB 2.0 Soft Modem (HKLM\...\LSI Soft Modem) (Version: 2.2.102 - LSI Corporation)
Macrium Reflect Free Edition (HKLM\...\{4582E2F9-935B-4666-8CB9-EFC6D6229D43}) (Version: 5.2.6526 - Paramount Software (UK) Ltd.) Hidden
Macrium Reflect Free Edition (HKLM\...\MacriumReflect) (Version: 5.2 - Paramount Software (UK) Ltd.)
Malwarebytes Anti-Malware version 2.2.1.1043 (HKLM\...\Malwarebytes Anti-Malware_is1) (Version: 2.2.1.1043 - Malwarebytes)
Microsoft .NET Framework 4.7.2 (HKLM\...\{92FB6C44-E685-45AD-9B20-CADF4CABA132} - 1033) (Version: 4.7.03062 - Microsoft Corporation)
Microsoft Security Essentials (HKLM\...\Microsoft Security Client) (Version: 4.10.209.0 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.50918.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft Sync Framework Runtime Native v1.0 (x86) (HKLM\...\{8A74E887-8F0F-4017-AF53-CBA42211AAA5}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Sync Framework Services Native v1.0 (x86) (HKLM\...\{BD64AF4A-8C80-4152-AD77-FCDDF05208AB}) (Version: 1.0.1215.0 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (HKLM\...\{FF66E9F6-83E7-3A3E-AF14-8DE9A809A6A4}) (Version: 9.0.21022 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation)
Moffsoft FreeCalc (HKLM\...\MoffFreeCalc_is1) (Version: 1.1 - Moffsoft)
Mozilla Firefox 43.0.1 (x86 en-US) (HKLM\...\Mozilla Firefox 43.0.1 (x86 en-US)) (Version: 43.0.1 - Mozilla)
Mozilla Maintenance Service (HKLM\...\MozillaMaintenanceService) (Version: 30.0 - Mozilla)
Nitro Reader 5 (HKLM\...\{AE081E2E-139F-4E2B-AFE0-40723CCE1B0D}) (Version: 5.5.9.2 - Nitro)
Samsung_MonSetup (HKLM\...\{8EA79DBF-D637-448A-89D6-410A087A4493}) (Version: 1.00.0000 - Samsung)
SoundMAX (HKLM\...\{F0A37341-D692-11D4-A984-009027EC0A9C}) (Version: 6.10.1.7250 - Analog Devices)
SpywareBlaster 5.5 (HKLM\...\SpywareBlaster_is1) (Version: 5.5.0 - BrightFort LLC)
SUPERAntiSpyware (HKLM\...\{CDDCBBF1-2703-46BC-938B-BCC81A1EEAAA}) (Version: 5.7.1018 - SUPERAntiSpyware.com)
VLC media player (HKLM\...\VLC media player) (Version: 3.0.7.1 - VideoLAN)
Windows Live Essentials (HKLM\...\WinLiveSuite_Wave3) (Version: 14.0.8117.0416 - Microsoft Corporation)
Windows Live Sign-in Assistant (HKLM\...\{45338B07-A236-4270-9A77-EBB4115517B5}) (Version: 5.000.818.5 - Microsoft Corporation)
Windows Live Sync (HKLM\...\{B10914FD-8812-47A4-85A1-50FCDE7F1F33}) (Version: 14.0.8117.416 - Microsoft Corporation)
Windows Live Upload Tool (HKLM\...\{205C6BDD-7B73-42DE-8505-9A093F35A238}) (Version: 14.0.8014.1029 - Microsoft Corporation)

========================= Memory info: ===================================
Percentage of memory in use: 66%
Total physical RAM: 2004.61 MB
Available physical RAM: 667.38 MB
Total Virtual: 4009.22 MB
Available Virtual: 1932.08 MB

========================= Partitions: =====================================
1 Drive c: (Windows) (Fixed) (Total:145.12 GB) (Free:96.64 GB) NTFS

========================= Users: ========================================
User accounts for \\MINE
Administrator            Guest                    Owner     

              
**** End of log ****

Edited by hamluis, 08 August 2019 - 01:32 PM.

Louis, I think and hope this is the second part you needed. It didn't come out dark like your example but whatever I did this appears to have the information. ( I hope ). Thanks again. B1

Operating System
 Windows 7 Home Premium 32-bit SP1
CPU
 Intel Core 2 Duo E6550 @ 2.33GHz 40 °C
 Conroe 65nm Technology
RAM
 2.00GB Dual-Channel DDR2 @ 332MHz (5-5-5-15)
Motherboard
 Dell Inc. 0GM819 (CPU)
Graphics
 SyncMaster S20A300B /S20A350B (Analog) (800x600@60Hz)
 Intel Q35 Express Chipset Family (Dell)
 Intel Q35 Express Chipset Family (Dell)
Storage
 149GB Hitachi HDS721616PLA380 (SATA (SSD)) 36 °C
Optical Drives
 TSSTcorp DVD-ROM TS-H353B
Audio
 SoundMAX Integrated Digital HD Audio Device

Louis. here is something else that came up. this is probably what you wanted, I think. Thanks again, B1

http://speccy.piriform.com/results/5utnCSJXiXeaijNLBE4UAVW

Edited by Bert1, 05 August 2019 - 09:55 PM.

Please, if someone out there could and would tell me what to do or tell me where to go for a solution, I would greatly be appreciative to finally having this video problem solved. 

I must have messed up with the Moderator's previous instructions {which is not unusual for me) or that wasn't a solution, but I thank Mr. Moderator for your efforts anyway. I'm still hoping for help though. Thanks you all, B1

Edited by Bert1, 08 August 2019 - 11:12 AM.

My apologies for the delayed response...no good reason, I just missed your posts.  Taking a look now .

Avast On Free Driver Scout...

I would uninstall that.  I also note that you have a scheduled task re Driver Booster...I would nix that, even though you don't have Driver Booster installed.  You have a Dell system...that's where your drivers should be obtained...when you have a need to replace such.  Drivers do NOT require constant updating in the same manner that critical updates are required for Windows.

The LMS driver errors...info on such can be found Here.

In general, there is no specific error indicated re Flash or Shockwave.  I would do several things.

a.  Run the chkdsk /r command on your Windows partition.

b.  Then run the sfc /scannow command.

c.  Get to Windows Updates for current updates.  You seem to be lagging a bit.

Louis

Edited by hamluis, 08 August 2019 - 01:46 PM.

Louis...  I don't know anything about a Windows partition, how to get to it,  or what it is. So I'm sorry to say I don't know how to follow what appear to be your very plain and simple instructions. I am a clutch when it comes to computers. Sorry. Thanks, B1

Edited by hamluis, 08 August 2019 - 02:42 PM.

But...you do know to use Google...to look up some of the things you would like to know today...and which you did not know yesterday .  Try it.

Louis

Yes, I know how to use  Google, I usually do try it before I try the forum. Google helps many times for  some of the things I would like to know today...and which I still don't know with the limited PC knowledge I still lack in my 86 years.

I did try Google, but I guess I'll have to  keep trying it or elsewhere to get the answer I need, maybe I'll stumble across someone willing to explain how to locate the Windows partition so I can follow your a,b, instructions . Thanks for your help this far though, B1.

Edited by Bert1, 08 August 2019 - 05:05 PM.

Your Windows partition is your C:\ drive !

Type 'command' into search (all typing, leave out the ' '), then RIGHT click on 'command .exe' which should be first in any hits and choose 'Run as administrator'. A black box with white text will appear. Type 'chkdsk /r' (note the space) and press enter. It will say it cannot run just now, do you want it to run at next start. Type 'Y', press enter and re-boot. It will then run and it will take anything upto an hour to run. do NOT interrupt it.

When it finishes, repeat the above processs but this time type 'sfc /scannow' (again, note the space) into the box with white text, then press 'enter'. This will also take up to an hour to run. At the end it will say - loosely - no errors found, or Errors found and fixed, or Errors found and not fixed. If you get the last run sfc /scannow again and see if it changes the result.#

Then post back.

Chris Cosgrove

Chris...Thanks for your information and your clear instructions. I was hoping someone willing to help would come through and with the patience to put up with the limited use and computer knowledge I have.

I'll get back to you when I've gotten through your instructions. Again, thanks a lot for your interest to help me get through this. B1.

OK Chris, I ran command as you said to do, then I ran 'sfc /scannow' twice and got this same final message, "Window Resource Protection did not find any Integrity Violations". B1

Error: (08/05/2019 11:48:07 AM) (Source: Application Hang) (User: )
Description: The program iexplore.exe version 11.0.9600.18739 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 7c8
Start Time: 01d54bbd11f3a9ca
Termination Time: 0
Application Path: C:\Program Files\Internet Explorer\iexplore.exe
Report Id:

See this link on how to reset your internet explorer to default settings. Then make sure that all of your applications are up to date with Patch My PC.
 

 

Percentage of memory in use: 66%
Total physical RAM: 2004.61 MB

 

 

Seems that there is a bit a of a load on the machine, i imagine it takes time for things to open. I'd give it a good cleaning with the following tools.

Adware Cleaner.

Malwarebytes.

Startup Lite.

Tfc.exe

Chris, forgot to ask what do you advise me to do next? Thanks, B1.

Edited by Bert1, 11 August 2019 - 12:06 PM.