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PC Lagging and jumping CPU Usage after a Format.


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#61 Shplad

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Posted 28 January 2019 - 11:04 AM

Inin:

 

We misunderstood "checked RAM" as meaning tested RAM.

 

Maybe you had an old version, but here's a screenshot showing voltages:

https://www.computerhope.com/jargon/h/hwmonitor.htm

After that, please tell us the numbers, or post a screenshot from hwmonitor. You can also use AIDA64 for that, if you wish.


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#62 Inin

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Posted 28 January 2019 - 11:05 AM

Hi,

Please test the RAM using the following instructions: https://www.howtogeek.com/260813/how-to-test-your-computers-ram-for-problems/

Follow the steps labeled "Option 1: Run the Windows Memory Diagnostic."

Copy and paste the contents of the Memory Diagnostic log in a reply here.

Thanks.

My windows doesn't have Windows memory diagnostic for some reason...



#63 iMacg3

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Posted 28 January 2019 - 11:08 AM

Hi,

You can try the "Option 2: Boot and Run MemTest86" linked in the article.

If I am helping you and haven't replied to your topic in 48 hours, send me a PM.
Please do not PM me asking for support - start a new topic in the forums instead.

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#64 Inin

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Posted 28 January 2019 - 11:18 AM

Inin:

 

We misunderstood "checked RAM" as meaning tested RAM.

 

Maybe you had an old version, but here's a screenshot showing voltages:

https://www.computerhope.com/jargon/h/hwmonitor.htm

After that, please tell us the numbers, or post a screenshot from hwmonitor. You can also use AIDA64 for that, if you wish.

My hwmonitor has the latest version, but doesn't show the voltages, I've installed AIDA64, but im not quite sure where can i find that.

 

Hi,

You can try the "Option 2: Boot and Run MemTest86" linked in the article.

Unfortunetly i have no way to get an iso image onto anything now,



#65 Inin

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Posted 28 January 2019 - 11:25 AM

I unfortunetly need to go now. Tomorrow I'll try to figure out and check that.

Thank you for your Today's help! :)



#66 Shplad

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Posted 28 January 2019 - 11:50 AM

Luis:

 

Does that method work for acessing Memtest in Windows 7? I thought it was for Window 8 and up?

 

Inin: To see voltages, fan speeds and temps In AIDA64, you click on Computer in the left tab, then the Sensors tab nested underneath.

 

Yes, I know you can't burn another disc right now.

If possible, maybe in the next day or two, I would highly recommend going to a friend's/relatives place and burning a copy of this

(assuming (s)he has a clean computer:

http://www.memtest.org/

This is a bootable disc. It boots in seconds. And it's a more thorough, advanced test than the one built in to Windows. It can never hurt to have a copy of this in your collection of troubleshooting tools.

 

If you don't do that, here's a link to getting the Windows-based memtest running in Windows 7

https://support.rm.com/technicalarticle.asp?cref=tec3186342

 

BTW, the memory tests can take hours, especially the first one I linked to. But it is much more advanced. It stress tests the memory to detect errors that might only happen under heavy loads or intermitttently.


Edited by Shplad, 28 January 2019 - 12:32 PM.

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#67 hamluis

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Posted 28 January 2019 - 12:09 PM

Windows install is less than 5 days old...I'm not sure what the original complaint was/is and why OP thought that a clean install would address such.

 

It's normal for CPU and RAM usage to vary second by second, in my experience.  No Task Manager screens were submitted to validate the OP's assertion that such is a problem.  Looking at the processes listed per Speccy...it seems that some Firefox is using 3-4 times RAM than I would expect...my peak memory usage per Speccy is 258MB, running XP with 4GB total for the system.  Take a look at the processes listed as Firefox per Speccy...all else listed there seems within a normal range.

 

Louis



#68 Shplad

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Posted 28 January 2019 - 12:48 PM

hamluis:

 

Agree with you 100% on those points. I still think something is wrong, however, for him to lose so much gaming and other app speed. I think we've narrowed it down enormously. Only a few things left to check, as I've listed above.


Edited by Shplad, 28 January 2019 - 01:24 PM.

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#69 Inin

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Posted 29 January 2019 - 11:17 AM

EDIT: I couldn't find the PSU voltages in neither AIDA64 or HWMonitor. I have the classic Dell Optiplex 755's monitor, so maybe it's some kid of a bug it doesn't show up anywhere

I haven't tested the RAMs yet, but I've downloaded AIDA64's trial, and checked the voltages.

CPU VID is most of the time on 1.188 V, but sometimes jumps to exactly 1.350 V. I'm not quite sure if it's normal.
Same thing's with the second thing, the core processor voltage ["Napięcie Rdzenia Procesora" via google translate]. It has the exact same voltage as CPU VID all the time, and jumps to 1.350 V in the same time as CPU VID.

Also, Some new information, I think it's important.

 

I didn't want to risk anything, so I've tried to go back to x86 windows 7.
I've done everything well again, downloaded the windows updates, the drivers and stuff.
The PC is working, "Okay" I would say. It's basically the same as it was, but this time, There are FPS spikes.

In the room, there are 2 PCs One is mine [It's this Windows 7 one] and the second one is my sister's. [Windows 8.1 x86]
When the "lag" happens on one of the PCs (no matter which) The second has same issue at the same time.

For Example, I on my PC get the FPS drop, and My sister has it too
. In addition, Her Keyboard is responding with ~5 second delay. It passes after some time, and when it passes, it passes on both of the PCs.

So, This can't be a problem with my computer, because if it would be, it would be impossible for the other computer to have the same issue in the same time. The only thing the PCs are connected to each other, is by the Router. [Both computers are connected to the router by an Ethernet Cable]

What do you think might be the issue here? I thing we've been looking for an entirely different thing all this time, It looks like it's not a problem with my specs, installment and hardware, but something else. Either something wrong with the voltage, or the Router, or something else.

The Lags on both PCs at the same time isn't something that occured for the first time today, It's been around a day before my first format. (the one i updated to x64 with)


Edited by Inin, 29 January 2019 - 11:20 AM.


#70 Shplad

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Posted 29 January 2019 - 11:54 AM

Inin:

 

Your persistence is admirable! Small DRAM voltage fluctuations are normal. As long as there is no crashing or other serious problems,

it's usually fine.

 

Well, I was going to ask earlier, but didn't know how. The thing is, I'm a rare geek that knows zero about gaming. Are the games you and your sister play all online-based? Cause if they are, that could explain some slowdowns. Any game that didn't require online access should still run at a decent speed, of course.

 

It's also possible you both have computer problems. We can't deal with hers right now-one PC with problems at a time.

 

That being said, does her keyboard delay happen when you are not gaming/using Internet bandwidth? If it does, then it is likely

a separate problem.

 

What happens if you play a game that requires no online access? Does your problem still occur?

 

Assuming online gaming, you might want to run a test with www.speedtest.net

Make sure you've emptied your browser cache before that, and closed any and all programs. Everything.

 

What profile Internet are you signed up for with your ISP (Internet Provider)?

 

Your computer and your sister's are both plugged into a router? What model? Any other networking devices in between, like a hub or swtich?


Edited by Shplad, 29 January 2019 - 12:01 PM.

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#71 Inin

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Posted 29 January 2019 - 01:30 PM


Well, I was going to ask earlier, but didn't know how. The thing is, I'm a rare geek that knows zero about gaming. Are the games you and your sister play all online-based? Cause if they are, that could explain some slowdowns. Any game that didn't require online access should still run at a decent speed, of course.

Most of games we play are online-based, yes. But the problem sometimes occures when we aren't playing, but for example, making a presentation in powerpoint or watching a video on youtube.

 


It's also possible you both have computer problems. We can't deal with hers right now-one PC with problems at a time.

 

That being said, does her keyboard delay happen when you are not gaming/using Internet bandwidth? If it does, then it is likely

a separate problem.

 

1.Yeah, I'm not bringing another topic here. Just mentioned, that those are 2 PCs in the same room. And when the Slowdown      spike happens, it happens on both PCs simultaneously. With that being said, I don't think my entire issue here is caused by my PC/Hardware factors, and would be caused by something that's connecting the 2 PCs.

2.I'm not sure, it most likely doesn't. It mostly happens when in-game. I'm not sure if i should be connecting the FPS/Slowdown spike to the keyboard delay, or if i should connect the keyboard delay to the FPS/Slowdown spike, if you know i mean.
 

 

 



What happens if you play a game that requires no online access? Does your problem still occur?

I think it does, but it isn't as visible, just a mild slowdown of a computer's work.
 

 

 

Assuming online gaming, you might want to run a test with www.speedtest.net

Make sure you've emptied your browser cache before that, and closed any and all programs. Everything.

 

What profile Internet are you signed up for with your ISP (Internet Provider)?

 

Your computer and your sister's are both plugged into a router? What model? Any other networking devices in between, like a hub or swtich?

1. The problem isn't with the internet. The connection is good, and the internet itself is always at the speed it should be. the problem is only with overall PC performance.

2. Internet profile? I'm not sure what you mean...

3. Yes, both computers are plugged into the same router. "UPC Connect Box" There are only 2 PCs and a Modem.



I mentioned my sisters PC, not because it has problems too, but because when a spike occurs on my computer, the issue's affecting her one too. On both PCs the spike
-Starts at the same time
-Lasts for the same amount of time
-Passes at the same time.

The problem also isn't online, the connection, and the internet is working perfectly.
Just from time to time [mostly in games] there's a huge fps spike, as i said, both for my sister's pc and mine. The spike lasts for a very long time, and occures randomly, I can't predict when it's gonna happen, it isn't also triggered by anything done on either of those computers as well.
I'm sure none of the games are the issue, nor malware, both pcs are scanned throughfully.
Both PCs worked very well, and had no issues before this thing starter to happen. It appeared suddenly, one day everything is okay and perfect, and on the other one everything has started.
I'm trying to do everything and even more, but I'm just getting lost in how this all works.



#72 Shplad

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Posted 29 January 2019 - 04:44 PM

Okay, not having a 100% clear sense of your problem, I rethought the whole thing.

 

First, I don't yet have a feeling for just when and how extreme are these slowdowns.

 

Please run Task Manager, and put it on one side of your screen. Click on the Performance tab. Then click on Resource Monitor. Leave that on one side of your screen. Now,  run a local app (which doesn't use Internet) which you know will slow down the PC, and watch the Resource Monitor numbers for CPU, Disk, and Memory. Which ones jump the most when you get your slowdown and by how much? You will likely need to do this several times. If necessary, record a video of your doing this.

 

Next subject: How old are these games? I'm starting to think that half your problem might just be a generally underpowered, outdated PC for gaming. You do know that a 11 year old CPU will not run apps like today's processors, right?  Esp. if you are specifying very high resolutions/framerates/texture levels. And you've only got a measly 4GB of RAM. I wouldn't think about gaming on less than 8GB, and preferably 16GB. So there's that. The results you give us from the Resource Monitor test above should give us some clue as to whether lack of RAM is an issue.

 

Even your hard drive is old, and slow. I had the same model of hard drive many years ago, and it was painfully slow, even though the specs suggest it shouldn't be.

 

Now, if the problem didn't always occur, that's different. But we need to be clear. If by "didn't always occur", you mean that you started playing more demanding games with heavy graphics/3D etc. then the problem may have always existed. By that I mean that your PC would never have been powerful enough for the task, but you just might not have noticed it until you started playing graphics-intensive games.

 

As for the network aspect...

Hmm...the UPC Connect Box. That has Gigabit Ethernet, so that likely eliminates the switching aspect of your LAN network in terms of bottleneck (slowdowns).

 

The Internet service aspect...

"Profile" means Internet user profile, also known as the bandwidth (speed) you're supposed to get on your Internet account. What speed are you paying for?  Watching a video on Youtube is an online activity. Again, we really need to know your Internet speed. Whether or not you're getting what you pay for is not as important as are you getting what you need. If two people are trying to do advanced online gaming with a 10Mb connection, good luck with that. When you say "spike", do you actually mean "dip" or slowdown? A spike is generally a short period during which something increases.

 

You're talking about viewing a Powerpoint presentation. Using what software? Do you have Powerpoint on your PC, or are you viewing something in your web browser? You need to be 100% certain about this. Otherwise, maybe you're doing this online without realizing it.

 

Keyboard delays can happen due to a bad keyboard or bad keyboard port, or many other types of things that just generally slow the computer. In general, many kinds of things which slow down the CPU can take its attention away from the keyboard, resulting in delayed keypresses.


Edited by Shplad, 29 January 2019 - 05:16 PM.

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#73 Inin

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Posted 30 January 2019 - 05:47 AM

Okay, not having a 100% clear sense of your problem, I rethought the whole thing.

 

First, I don't yet have a feeling for just when and how extreme are these slowdowns.

The slowdowns happen randomly. I can be not doing anything at the moment, and the slowdown will occur anyway.
The slowdowns are making the computers around 3 times slower than they normally should be. It's enough to be uncomfortable while using it.
 

 

 


"Please run Task Manager, and put it on one side of your screen. Click on the Performance tab. Then click on Resource Monitor. Leave that on one side of your screen. Now,  run a local app (which doesn't use Internet) which you know will slow down the PC, and watch the Resource Monitor numbers for CPU, Disk, and Memory. Which ones jump the most when you get your slowdown and by how much? You will likely need to do this several times. If necessary, record a video of your doing this."
 

When I've tried that last time, I've seen that CPU doesn't jump that much durning the slowdowns. I'm not sure about the Disk, and I remember memory being pretty high, but im not sure. I'm going to check that again.

 

Next subject: How old are these games? I'm starting to think that half your problem might just be a generally underpowered, outdated PC for gaming. You do know that a 11 year old CPU will not run apps like today's processors, right?  Esp. if you are specifying very high resolutions/framerates/texture levels. And you've only got a measly 4GB of RAM. I wouldn't think about gaming on less than 8GB, and preferably 16GB. So there's that. The results you give us from the Resource Monitor test above should give us some clue as to whether lack of RAM is an issue.

 

Even your hard drive is old, and slow. I had the same model of hard drive many years ago, and it was painfully slow, even though the specs suggest it shouldn't be.

 

Now, if the problem didn't always occur, that's different. But we need to be clear. If by "didn't always occur", you mean that you started playing more demanding games with heavy graphics/3D etc. then the problem may have always existed. By that I mean that your PC would never have been powerful enough for the task, but you just might not have noticed it until you started playing graphics-intensive games.

That's surely not the problem. The games have really low requirements, and My PC has the Recommended requirements for them.

The problem never occured before, and I'm not playing any new/other games or anything like that. I'm using the PC the same way as I've it used it before the issue happened for the first time. If it would be caused by a program, or a game on the PC. A format would help. But none of those 3 formats had an effect.
 

 

 


The Internet service aspect...

"Profile" means Internet user profile, also known as the bandwidth (speed) you're supposed to get on your Internet account. What speed are you paying for?  Watching a video on Youtube is an online activity. Again, we really need to know your Internet speed. Whether or not you're getting what you pay for is not as important as are you getting what you need. If two people are trying to do advanced online gaming with a 10Mb connection, good luck with that. When you say "spike", do you actually mean "dip" or slowdown? A spike is generally a short period during which something increases.

 

You're talking about viewing a Powerpoint presentation. Using what software? Do you have Powerpoint on your PC, or are you viewing something in your web browser? You need to be 100% certain about this. Otherwise, maybe you're doing this online without realizing it.

 

Keyboard delays can happen due to a bad keyboard or bad keyboard port, or many other types of things that just generally slow the computer. In general, many kinds of things which slow down the CPU can take its attention away from the keyboard, resulting in delayed keypresses.

Oh, so That's profile! Then I had 120mb/s but around 2 or 3 days before the issue happened for the first time, we've upgraded it to 300mb/s. There were some connection problems, so a technician had to check something, I don't really remember what exactly has he done.

When I was talking about Powerpoint, I meant Microsoft Office Powerpoint. But it isn't about just the powerpoint, it was mainly an example of the issue happening randomly no matter what someone is doing.

The delay surely isn't about bad port nor bad keyboard. The Keyboard was changed, and still the same issue happened, and as I said when the issue happens, it happens on both PCs at the same time, so I don't think it's very possible for a bad usb port in one computer was affecting the second one that has good ports.
 



#74 Inin

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Posted 30 January 2019 - 06:28 AM

Wasn't able to check that without the usage of the internet, because i just didnt know when it's gonna happen.
So I've started a game, hoping that the issue maybe fixed itself, but as i thought, still - no.

On the performance tab, the most "resource eating| process, was the program i was using this time. Durning this slowdown if looks like all the resources are used very much, (couldn't check the disk, so i saw it only on the graph on the side. It was used around it's 90% too i think.)

What's odd though, is that both PCs have different specs, and both react exactly the same when the issue is happening.

 

 


When you say "spike", do you actually mean "dip" or slowdown? A spike is generally a short period during which something increases.

Oh, sorry for not specifying, I meant the Slowdown's spike. When the Slowness increases on the computers.

EDIT : I might have found the issue, It most likely is my graphics card behaving weirdly after the formats.
Everytime my screen goes into the "sleep" mode, or however it's called, [You know, the one that shows up a screen saver if you have one.] My GPU driver crashes. It comes back after a while, but then it leaves the slowdown [This might be the main source of this all, but please tell me if its possible for my gpu to affect another pc in the room].
The Driver crash also happens randomly, one happened now, when i dont have anything but mozilla open and im writing this post here.

I feel if we fix this issue, it would solve the entire problem. Faulty GPU Driver might overload the Processor,

Do you know how can I fix that? I've tried reinstalling the drivers.
For a reminder, The Card is : MSI GeForce GT710


Edited by Inin, 30 January 2019 - 09:34 AM.


#75 Shplad

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Posted 30 January 2019 - 09:42 AM

And what driver GeForce GT710 version do you have installed now? BTW, MSI are not terribly reliable graphics cards. If that one is old, it very may well be dying. When did you buy it?

 

If, as you say, the graphics card only crashes after coming out of sleep mode, or with the screensaver on, then we may be able to work with that. No, your GPU can't affect another PC in the room.

 

By any chance, do you have the same graphics card in your sister's PC? That would be the only reason I could think of that both PCs might have the same problem at the same time.

 

What GPU driver version are you running? We'll need exact version number from the Properties menu in Device Manager. Just to be clear, you still have Windows 7 x32 running?


Edited by Shplad, 30 January 2019 - 10:21 AM.

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