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Kernel-power id 41 during gaming!


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#61 zingo156

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Posted 30 January 2014 - 01:00 PM

I suggest installing HWmonitor http://www.cpuid.com/softwares/hwmonitor.html turn on loggin. If you can get some good logs maybe we can find some fault with hardware.


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#62 Bradner

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Posted 30 January 2014 - 01:45 PM

I will post the results. I hope you mean this! 

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#63 zingo156

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Posted 30 January 2014 - 01:55 PM

It might be easier if you take a screen shot or use the windows snipping tool to give us a picture of the hwmonitor after it has run for a while.


Edited by zingo156, 30 January 2014 - 02:00 PM.

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#64 Bradner

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Posted 30 January 2014 - 04:16 PM

Here are the pics from the programm you suggested at idle point! 

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Edited by Bradner, 30 January 2014 - 04:17 PM.


#65 zingo156

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Posted 30 January 2014 - 04:26 PM

Everything looks fine from those pictures, temperatures and voltages all seem ok... You mentioned that you ran furmark, how long did you run the test? What was the maximum temperature the gpu reached. I would run that for at least 15 minutes to see where the temperature maxes out. Intermittent issues are the toughest to rule out.

 

Because of this: This problem start occuring after i upgraded my pc's PSU,GPU and the cooler of the CPU. I assume it is a problem with one of those devices. Do you still have your previous video card laying around? If you do, I would put that in the system and see if you continue to have the problem. Even brand new components can be faulty.


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#66 Bradner

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Posted 30 January 2014 - 04:32 PM

I ran 2 tests of furmark and the gpu max temp for both 2 tests was 78C. Both tests are 15minutes tests. In my local service shop they told me that the problem might be that the psu at one default time may give false voltage and this to create the problem. I did a fresh install and the problem continues so now i believe that there is something wrong in the case! Very annoying problem hope to solve it! 



#67 zingo156

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Posted 30 January 2014 - 04:40 PM

I feel it will be a tough one! It is possible under full load the psu is having a problem... If you have either your old psu or your old video card you could perform some tests to rule them out. I would start by putting the old video card back in. Or if you have onboard video you could pull out the video card and run that way. It seems strange that furmark, memtest, and prime95 all ran. I do find it odd that at one point the intel stress test caused a bsod, it could be power related... This is one of those replace 1 part at a time until the solution is found type of jobs :(


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#68 Bradner

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Posted 30 January 2014 - 04:47 PM

Now it is the only thing remaining. Tommorow i will try switching the GPU  and then PSU, hope to be one of these.I will report back in a short while! 



#69 technonymous

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Posted 30 January 2014 - 09:14 PM

Here is speccy clipboard http://speccy.piriform.com/results/KqLxFB6EtBLiI4IG2bMyRYe

And also minitoolbox. 

 

No they did not checked the PSU. I will run intel burn test to test if my pc is stable! 

 

After starting Intel Burn test and in the middle of the test the pc crashed(BSOD) with the same report.The results of the test until the BSOD is :

 

Also i take notice that the fan of the psu is not spinning. My PSU is corsair tx850. In the rear of the box it says that in low loads and temps the fan is not spinning, but with my system instability this is not a very good sign. What do you think?

I never trust that low power fans need to keep it cool and never shut down. Not to long ago I replaced a 750 corsair and the system was rebooting itself all the time. Yours is BSOD under load. Video card causing it or PSU causing it. I would call a shop and ask them if they are equipped to bench test a PSU under load and ask what their price is.


Edited by technonymous, 30 January 2014 - 09:20 PM.

My Windows 11 system is secure, because I can't install it.


#70 Bradner

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Posted 31 January 2014 - 05:19 AM

I contacted with my service shop and they told me that they need all the case to test this! So now for some days i cant write here. When i get it back i will report again. 


Edited by Bradner, 31 January 2014 - 07:40 AM.


#71 Bradner

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Posted 31 January 2014 - 03:12 PM

Furmark and Intel Burn Test running at the same time and in less than 10 minutes the system restarted with kernel-power. Everytime i get more convinced that there is a problem with the PSU at high loads! 



#72 zingo156

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Posted 31 January 2014 - 03:25 PM

I agree Bradner, try a new power supply with furmark and intel burn in at the same time.


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#73 Bradner

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Posted 09 February 2014 - 02:12 PM

After a long search and 2 times to be brought to the local service shop the problem resolved.

Problem faulty PSU. 

Also take a look at corsairs forum and recognised that many PSUs has been released with problems. 

Thank you very much for the support! 



#74 zingo156

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Posted 09 February 2014 - 02:16 PM

Glad to hear the problem was solved. Those psu issues can be tricky!


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#75 Bradner

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Posted 09 February 2014 - 03:49 PM

Yeah it was tricky enough because the PSU was brand new and firstly i didnt expect to be faulty. 

In heavy loads it gives wrong voltage and it causes this problem! 






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