Windows 7 Stalls on Startup / Stops during Running

I can copy / paste the chkdsk log if you need to view it.

Here's the chkdsk log. It consisted of 5 stages. For unknown reasons, it recorded stage 1, 2, partial 3, none of 4-5.

Level Date and Time Source Event ID Task Category
Information 5/25/2012 1:53:03 PM Microsoft-Windows-Wininit 1001 None "

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
272128 file records processed.

File verification completed.
391 large file records processed.

0 bad file records processed.

0 EA records processed.

66 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
358846 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
The hash value 0x6e2f5e45 of the security descriptor entry with Id
0x23a at offset 0x10880 is invalid. The correct value is 0xa1e624a9.
The hash value 0xee61c3cd of the security descriptor entry with Id
0x23d at offset 0x10a90 is invalid. The correct value is 0xd5120861.
The hash value 0x7b3e1fea of the security descriptor entry with Id
0x240 at offset 0x10cb0 is invalid. The correct value is 0x72521052.
The hash value 0x8f6841e4 of the security descriptor entry with Id
0x242 at offset 0x10e60 is invalid. The correct value is 0x38d98cd9.
The hash value 0xaffec4d0 of the security descriptor entry with Id
0x243 at offset 0x10f00 is invalid. The correct value is 0xb1cf27e5.
The hash value 0xb82e64fe of the security descriptor entry with Id
0x24a at offset 0x113a0 is invalid. The correct value is 0x98dc7a91.
The hash value 0x974d11fb of the security descriptor entry with Id
0x24b at offset 0x11440 is invalid. The correct value is 0x5276d231.
The hash value 0x1c1d9975 of the security descriptor entry with Id
0x250 at offset 0x117e0 is invalid. The correct value is 0x13599363.
The hash value 0x710f2e6a of the security descriptor entry with Id
0x251 at offset 0x11890 is invalid. The correct value is 0x66f5794e.
The hash value 0xe7d3a35 of the security descriptor entry with Id
0x252 at offset 0x11960 is invalid. The correct value is 0xbe149b45.
The hash value 0x3bd405bc of the security descriptor entry with Id
0x255 at offset 0x11bb0 is invalid. The correct value is 0xc68b921e.
The hash value 0x79ca6686 of the security descriptor entry with Id
0x258 at offset 0x11d90 is invalid. The correct value is 0x4be1a82e.
The hash value 0xcb855119 of the security descriptor entry with Id
0x25f at offset 0x12210 is invalid. The correct value is 0x24b96762.
The hash value 0x26b1e06e of the security descriptor entry with Id
0x266 at offset 0x126c0 is invalid. The correct value is 0x18c0b26a.
The hash value 0x37751a53 of the security descriptor entry with Id
0x271 at offset 0x12fa0 is invalid. The correct value is 0xf6832177.
The hash value 0x5cb2b7d7 of the security descriptor entry with Id
0x273 at offset 0x13110 is invalid. The correct value is 0x6cb7f64f.
The hash value 0xab52feaf of the security descriptor entry with Id
0x274 at offset 0x131b0 is invalid. The correct value is 0x4dad62d2.
The hash value 0x43777135 of the security descriptor entry with Id
0x279 at offset 0x134a0 is invalid. The correct value is 0x56e050dd.
The hash value 0x54585b7d of the security descriptor entry with Id
0x282 at offset 0x13a90 is invalid. The correct value is 0x10baedf3.
The hash value 0xa987b20 of the security descriptor entry with Id
0x2c1 at offset 0x19280 is invalid. The correct value is 0x922d80ea.
The hash value 0xac43f0ad of the security descriptor entry with Id
0x2c6 at offset 0x19560 is invalid. The correct value is 0x8f874d07.
The hash value 0xbd10bff0 of the security descriptor entry with Id
0x2c7 at offset 0x195e0 is invalid. The correct value is 0x8c874d07.
The hash value 0xb8f9335a of the security descriptor entry with Id
0x2cd at offset 0x199d0 is invalid. The correct value is 0x5d5a888f.
The hash value 0xcf4fa322 of the security descriptor entry with Id
0x2ce at offset 0x19a60 is invalid. The correct value is 0xe50b1c65.
The hash value 0xac512914 of the security descriptor entry with Id
0x2d5 at offset 0x19e60 is invalid. The correct value is 0xdf5426d2.
The hash value 0x69c9f0b0 of the security descriptor entry with Id
0x2d8 at offset 0x1a0f0 is invalid. The correct value is 0x4fa1a9ae.
The hash value 0x72df0273 of the security descriptor entry with Id
0x2de at offset 0x1a4d0 is invalid. The correct value is 0x348a6ba1.
The hash value 0xc66f0893 of the security descriptor entry with Id
0x2df at offset 0x1a580 is invalid. The correct value is 0x2f2fed87.
The hash value 0x32d9a157 of the security descriptor entry with Id
0x2e1 at offset 0x1a6c0 is invalid. The correct value is 0x98c47a8f.
The hash value 0x70fa7366 of the security descriptor entry with Id
0x2e2 at offset 0x1a760 is invalid. The correct value is 0x44ef581a.
The hash value 0x9e2bd08d of the security descriptor entry with Id
0x2e3 at offset 0x1a820 is invalid. The correct value is 0xbf3a649b.
The hash value 0xaedfa73a of the security descriptor entry with Id
0x2e4 at offset 0x1a8f0 is invalid. The correct value is 0xaf8638c2.
The hash value 0x145c2277 of the security descriptor entry with Id
0x2e5 at offset 0x1a990 is invalid. The correct value is 0x1ba1a1ae.
The hash value 0x4dac90cd of the security descriptor entry with Id
0x2e6 at offset 0x1aa30 is invalid. The correct value is 0xc993a99f.
The hash value 0x1dbfeda1 of the security descriptor entry with Id
0x2e7 at offset 0x1ab00 is invalid. The correct value is 0xf34fe249.
The hash value 0x286d72d5 of the security descriptor entry with Id
0x2ea at offset 0x1add0 is invalid. The correct value is 0xf34fda49.
The hash value 0x83537f24 of the security descriptor entry with Id
0x2eb at offset 0x1aee0 is invalid. The correct value is 0x9e249435.
The hash value 0x3b96226c of the security descriptor entry with Id
0x2ed at offset 0x1b110 is invalid. The correct value is 0xf4dc0106.
The hash value 0xc8d877e6 of the security descriptor entry with Id
0x2ee at offset 0x1b1e0 is invalid. The correct value is 0xf4c400f4.
The hash value 0x1f97f35e of the security descriptor entry with Id
0x2ef at offset 0x1b2b0 is invalid. The correct value is 0x4f07c164.
The hash value 0x4574a39c of the security descriptor entry with Id
0x2f0 at offset 0x1b390 is invalid. The correct value is 0x4f4fc176.
The hash value 0x83e00f97 of the security descriptor entry with Id
0x2f1 at offset 0x1b470 is invalid. The correct value is 0x4e4fc176.
The hash value 0x266917c of the security descriptor entry with Id
0x2f2 at offset 0x1b550 is invalid. The correct value is 0x4f8a2d33.
The hash value 0x3968b6d8 of the security descriptor entry with Id
0x2f3 at offset 0x1b650 is invalid. The correct value is 0x5d9fff99.
The hash value 0xcc1fb770 of the security descriptor entry with Id
0x2f8 at offset 0x1ba50 is invalid. The correct value is 0x4e305f99.
The hash value 0xfc559840 of the security descriptor entry with Id
0x2f9 at offset 0x1bb30 is invalid. The correct value is 0x123fbb00.
The hash value 0xd5effade of the security descriptor entry with Id
0x2fa at offset 0x1bc40 is invalid. The correct value is 0xf0cb37c4.
The hash value 0x2415ada4 of the security descriptor entry with Id
0x2fb at offset 0x1bd30 is invalid. The correct value is 0xebdc548d.
The hash value 0xdff02ef1 of the security descriptor entry with Id
0x2fc at offset 0x1be40 is invalid. The correct value is 0x3d8ed979.
The hash value 0xb27c817e of the security descriptor entry with Id
0x2ff at offset 0x1c0d0 is invalid. The correct value is 0x2e2fdb99.
The hash value 0x9a8eea0f of the security descriptor entry with Id
0x300 at offset 0x1c1b0 is invalid. The correct value is 0x2a7f0ee0.
The hash value 0x8f6195ae of the security descriptor entry with Id
0x301 at offset 0x1c290 is invalid. The correct value is 0xaa62a015.
The hash value 0xec108186 of the security descriptor entry with Id
0x302 at offset 0x1c3b0 is invalid. The correct value is 0x5fc9880f.
The hash value 0x77d87415 of the security descriptor entry with Id
0x303 at offset 0x1c440 is invalid. The correct value is 0x5cc9888f.
The hash value 0x7ed49444 of the security descriptor entry with Id
0x304 at offset 0x1c4d0 is invalid. The correct value is 0xa65e887e.
The hash value 0x698ec8b of the security descriptor entry with Id
0x305 at offset 0x1c580 is invalid. The correct value is 0xa53e85ee.
The hash value 0xe547dc60 of the security descriptor entry with Id
0x30a at offset 0x1c810 is invalid. The correct value is 0x8e57febb.
The hash value 0xb0c4946e of the security descriptor entry with Id
0x30b at offset 0x1c8a0 is invalid. The correct value is 0x604f5893.
The hash value 0xca61debd of the security descriptor entry with Id
0x30c at offset 0x1c930 is invalid. The correct value is 0x66404a59.
The hash value 0x894596c5 of the security descriptor entry with Id
0x30e at offset 0x1ca90 is invalid. The correct value is 0x776c47bb.
The hash value 0xd4cce359 of the security descriptor entry with Id
0x316 at offset 0x1d050 is invalid. The correct value is 0x2f2fed8f.
The hash value 0x6851a102 of the security descriptor entry with Id
0x317 at offset 0x1d100 is invalid. The correct value is 0x5cc9c88f.
The hash value 0xd3519d4d of the security descriptor entry with Id
0x31d at offset 0x1d560 is invalid. The correct value is 0xab0ca93d.
The hash value 0xf3595802 of the security descriptor entry with Id
0x31e at offset 0x1d5f0 is invalid. The correct value is 0x4a3ba762.
The hash value 0xac745bd2 of the security descriptor entry with Id
0x31f at offset 0x1d680 is invalid. The correct value is 0x2908a77b.
The hash value 0xa671c28a of the security descriptor entry with Id
0x320 at offset 0x1d760 is invalid. The correct value is 0x528a2f7b.
The hash value 0xc35a031b of the security descriptor entry with Id
0x321 at offset 0x1d830 is invalid. The correct value is 0x55072f70.
The hash value 0x73a9c0ae of the security descriptor entry with Id
0x322 at offset 0x1d900 is invalid. The correct value is 0xac883038.
The hash value 0x398a97a6 of the security descriptor entry with Id
0x323 at offset 0x1d9b0 is invalid. The correct value is 0x6c883038.
The hash value 0xb06ca1f3 of the security descriptor entry with Id
0x324 at offset 0x1da60 is invalid. The correct value is 0x845590ad.
The hash value 0xcd78ae76 of the security descriptor entry with Id
0x325 at offset 0x1db10 is invalid. The correct value is 0x83f58e6d.
The hash value 0x4f9859dd of the security descriptor entry with Id
0x326 at offset 0x1dbc0 is invalid. The correct value is 0x5c6328d6.
The hash value 0x6f9e410a of the security descriptor entry with Id
0x327 at offset 0x1dc80 is invalid. The correct value is 0xaa8ee48c.
The hash value 0x53f50eda of the security descriptor entry with Id
0x328 at offset 0x1dd60 is invalid. The correct value is 0xaa8ec48c.
The hash value 0xf2b9b980 of the security descriptor entry with Id
0x329 at offset 0x1de40 is invalid. The correct value is 0x6af9a059.
The hash value 0x313ac804 of the security descriptor entry with Id
0x32a at offset 0x1df40 is invalid. The correct value is 0xc6d67fe9.
The hash value 0xde08be29 of the security descriptor entry with Id
0x342 at offset 0x1f3f0 is invalid. The correct value is 0x3fac9b50.
The hash value 0x3ea44874 of the security descriptor entry with Id
0x343 at offset 0x1f4c0 is invalid. The correct value is 0x3e149b46.
The hash value 0x3acd10e8 of the security descriptor entry with Id
0x345 at offset 0x1f640 is invalid. The correct value is 0x957190c7.
The hash value 0x458cd029 of the security descriptor entry with Id
0x346 at offset 0x1f750 is invalid. The correct value is 0xb2ea57.
The hash value 0x23eab440 of the security descriptor entry with Id
0x348 at offset 0x1f8d0 is invalid. The correct value is 0xc8356e7e.
The hash value 0x9ce03fc3 of the security descriptor entry with Id
0x349 at offset 0x1f9a0 is invalid. The correct value is 0xc4bd5596.
The hash value 0x2094b093 of the security descriptor entry with Id
0x34b at offset 0x1fb60 is invalid. The correct value is 0x87c4983c.
The hash value 0x22ad5142 of the security descriptor entry with Id
0x34c at offset 0x1fc00 is invalid. The correct value is 0xb8e36243.
The hash value 0x970fdbbe of the security descriptor entry with Id
0x34d at offset 0x1fcd0 is invalid. The correct value is 0x392e0884.
Repairing an index entry with id 267 in index $SII of file 9.
Repairing an index entry with id 272 in index $SII of file 9.
Repairing an index entry with id 280 in index $SII of file 9.
Repairing an index entry with id 285 in index $SII of file 9.
Repairing an index entry with id 287 in index $SII of file 9.
Repairing an index entry with id 293 in index $SII of file 9.
Repairing an index entry with id 295 in index $SII of file 9.
Repairing an index entry with id 297 in index $SII of file 9.
Repairing an index entry with id 304 in index $SII of file 9.
Repairing an index entry with id 307 in index $SII of file 9.
Repairing an index entry with id 318 in index $SII of file 9.
Repairing an index entry with id 319 in index $SII of file 9.
Repairing an index entry with id 321 in index $SII of file 9.
Repairing an index entry with id 322 in index $SII of file 9.
Repairing an index entry with id 323 in index $SII of file 9.
Repairing an index entry with id 324 in index $SII of file 9.
Repairing an index entry with id 338 in index $SII of file 9.
Repairing an index entry with id 339 in index $SII of file 9.
Repairing an index entry with id 340 in index $SII of file 9.
Repairing an index entry with id 341 in index $SII of file 9.
Repairing an index entry with id 342 in index $SII of file 9.
Repairing an index entry with id 343 in index $SII of file 9.
Repairing an index entry with id 344 in index $SII of file 9.
Repairing an index entry with id 345 in index $SII of file 9.
Repairing an index entry with id 346 in index $SII of file 9.
Repairing an index entry with id 347 in index $SII of file 9.
Repairing an index entry with id 351 in index $SII of file 9.
Repairing an index entry with id 362 in index $SII of file 9.
Repairing an index entry with id 436 in index $SII of file 9.
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Repairing an index entry with id 471 in index $SII of file 9.
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Repairing an index entry with id 578 in index $SII of file 9.
Repairing an index entry with id 579 in index $SII of file 9.
Repairing an index entry with id 586 in index $SII of file 9.
Repairing an index entry with id 587 in index $SII of file 9.
Repairing an index entry with id 592 in index $SII of file 9.
Repairing an index entry with id 593 in index $SII of file 9.
Repairing an index entry with id 594 in index $SII of file 9.
Repairing an index entry with id 597 in index $SII of file 9.
Repairing an index entry with id 600 in index $SII of file 9.
Repairing an index entry with id 607 in index $SII of file 9.
Repairing an index entry with id 614 in index $SII of file 9.
Repairing an index entry with id 625 in index $SII of file 9.
Repairing an index entry with id 627 in index $SII of file 9.
Repairing an index entry with id 628 in index $SII of file 9.
Repairing an index entry with id 633 in index $SII of file 9.
Repairing an index ent"

Hello bamashooter,

Glad to hear that the system is working well. Are you still experiencing freeze ups from time to time still?

HDO is your hard disk drive which is 39C. According to the dv7 User Guide the operating temperature range is 0C to 60C , so you are well within your range there.

Core 0 & Core 1 are the CPU core temperatures 47C and 48C respectively. The temperature when the CPU will shut down is 105C, so you look good their too.

Can't find any temperature information on the ATI Mobility Radeon HD 6370 GPU, but 53C sound fine. Maybe another member can comment on the GPU temperature. So, clean out the air vents and allow air to flow around the laptop during operation.

Chkdsk found a very large number of errors. Run chkdsk again, and check both of the check boxes under Check disk options, then the start button. You have a 640GB hard drive, it will take some time to complete. I believe this is the root of your problem.

Hope this is helping.

Thanks, I'll run it again. I do clean my air intake and exhaust on a regular basis and My notebook has stubby legs providing elevation for good air flow.

Here's today's check disk event log. Is it clean or did it not function correctly. Seemed to take about the same amount of time as the session yesterday which had all the errors.

Level Date and Time Source Event ID Task Category
Information 5/26/2012 12:13:35 PM Microsoft-Windows-Wininit 1001 None "

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
272128 file records processed.

File verification completed.
392 large file records processed.

0 bad file records processed.

0 EA records processed.

66 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
359454 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
272128 file SDs/SIDs processed.

Cleaning up 21 unused index entries from index $SII of file 0x9.
Cleaning up 21 unused index entries from index $SDH of file 0x9.
Cleaning up 21 unused security descriptors.
Security descriptor verification completed.
43664 data files processed.

CHKDSK is verifying Usn Journal...
37404608 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
272112 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
132715786 free clusters processed.

Free space verification is complete.
Windows has checked the file system and found no problems.

593924095 KB total disk space.
62570276 KB in 186689 files.
96640 KB in 43665 indexes.
0 KB in bad sectors.
394035 KB in use by the system.
65536 KB occupied by the log file.
530863144 KB available on disk.

4096 bytes in each allocation unit.
148481023 total allocation units on disk.
132715786 allocation units available on disk.

Internal Info:
00 27 04 00 de 83 03 00 32 12 06 00 00 00 00 00 .'......2.......
96 01 00 00 42 00 00 00 00 00 00 00 00 00 00 00 ....B...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.
"

Hi bamashooter,

That looks much better, how the system running?

Don't know yet. I'm on the other pc. I turned the hp off. Think I'll check disk this one now and start the other. I'll let you know my findings. Regardless, I greatly appreciate all your time and help. It's been a very nice experience and I have learned some things too.

Thanks again,
shooter

Started the computer, opened firefox, entered my forum for about 5 minutes. Closed firefox. Tried to open firefox about 10 minutes later and get nothing. Ran mu cursor over the icons in the right corner of my task bar. Each one would give the name of the icon as I ran the cursor over it with the exception of the internet connection icon. 3-4 minutes later it was all good again. What I did during the small break from the pc was to go in another room and remove the connection from my direct tv to the router. I never use that capability so I thought it would be good to take that out of the equation. The same lights stayed illuminated on the router therefore I don't believe I caused the router to hiccup. I'm puzzled. I'm giving strong consideration to downloading Google Chrome and uninstalling Firefox. To include not even importing the books marks to Chrome from Firefox. I'll just go to those web sites and begin saving new "clean" bookmarks to Chrome. Any thoughts?

Hi,

Is it just Firefox freezing or is everything freezing? Can you open say IE or a word processor program when Firefox acts up?. If it is just Firefox freezing, I would say uninstall Firefox and then reinstall.

Hope this helps.

I just downloaded Chrome and so far so good. I cannot uninstall Mozilla Firefox using the control panel. I open the firefox uninstall helper folder and then to launch the helper.exe and it will not open. I have no firefox running according to task manager.

Hi,

Try using Revo Uninstaller to remove FireFox. Download here Revo Uninstaller 30 day free Trail

So the answer to my pervious question would be it is only FireFox that is freezing???

Hope this helps

I'm sorry. I didn't try opening any others. I just found it strange that when firefox minimized, i couldn't launch again and when I would pass my cursor over the icons in my taskbar right hand corner, the only one which wouldn't indicate the icon name was my network access icon. I'll try revo now.

I downloaded and launched Revo. Looks like a sweet program. I did the non forced uninstall. After it created backups, etc, I waited for 10-15 minutes and never saw a finished, etc. I went ahead and clicked the scan button. In the Leftover Registry Items window, it discovered 50 keys and 75 values. It shows my registry. many of the items are firefox. Others are listed in a red color and appear to be a "parent" of a lesser "firefox" file. Should I go ahead and select all and delete?

Edited by bamashooter, 26 May 2012 - 06:05 PM.

Hope I didn't mess up my registry; don't think so. I selected each file in the registry associated with firefox and deleted them. Firefox is now gone. The Red items in the registry appeared to be operating system related. Had I chosen select all and hit delete, it would have been a sad day indeed. Time will tell if I performed this task correctly.

Just for the heck of it, I ran chkdsk this morning.


Level Date and Time Source Event ID Task Category
Information 5/27/2012 9:05:35 AM Microsoft-Windows-Wininit 1001 None "

Checking file system on C:
The type of the file system is NTFS.

A disk check has been scheduled.
Windows will now check the disk.

CHKDSK is verifying files (stage 1 of 5)...
272128 file records processed.

File verification completed.
393 large file records processed.

0 bad file records processed.

0 EA records processed.

66 reparse records processed.

CHKDSK is verifying indexes (stage 2 of 5)...
360352 index entries processed.

Index verification completed.
0 unindexed files scanned.

0 unindexed files recovered.

CHKDSK is verifying security descriptors (stage 3 of 5)...
272128 file SDs/SIDs processed.

Cleaning up 28 unused index entries from index $SII of file 0x9.
Cleaning up 28 unused index entries from index $SDH of file 0x9.
Cleaning up 28 unused security descriptors.
Security descriptor verification completed.
44113 data files processed.

CHKDSK is verifying Usn Journal...
35502760 USN bytes processed.

Usn Journal verification completed.
CHKDSK is verifying file data (stage 4 of 5)...
272112 files processed.

File data verification completed.
CHKDSK is verifying free space (stage 5 of 5)...
133327523 free clusters processed.

Free space verification is complete.
Windows has checked the file system and found no problems.

593924095 KB total disk space.
60124640 KB in 188299 files.
96988 KB in 44114 indexes.
0 KB in bad sectors.
392375 KB in use by the system.
65536 KB occupied by the log file.
533310092 KB available on disk.

4096 bytes in each allocation unit.
148481023 total allocation units on disk.
133327523 allocation units available on disk.

Internal Info:
00 27 04 00 e9 8b 03 00 18 1c 06 00 00 00 00 00 .'..............
a1 01 00 00 42 00 00 00 00 00 00 00 00 00 00 00 ....B...........
00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 ................

Windows has finished checking your disk.
Please wait while your computer restarts.
"