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Games Crash when GPU reaches 70C


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#16 anikamina

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Posted 17 May 2021 - 07:21 PM

Ok then check your gpu power cables and reseat the gpu, cause sometimes cables can get loose and make your card malfunction, and if you have any cable extensions like cablemod, take those off and use your psus stock cables instead.


I checked the cables, everything seemed to be fine, GPU is seated correctly. I changed my cable mods to my supplied cables with my PSU, still having the same issue.

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#17 anikamina

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Posted 17 May 2021 - 07:32 PM

I just tested running Doom Eternal and same thing, once my GPU reached about 70-72C the game froze and crashed. Audio still playing in the background but the screen was frozen.



#18 Pkshadow

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Posted 17 May 2021 - 11:22 PM

Hi, ok, you got some fixes/ideas and how to follow up on that and what is needed to follow up on them.

So 1st thing 1st UNINSTALL KASPERSKY

 

This is info on how to fix and the follow up needed from the Minitool Report :

csgo.exe (Steam) program csgo.exe version 0.0.0.0 stopped interacting with Windows and was closed.
https://www.drivereasy.com/knowledge/csgo-keeps-crashing-try-these-fixes/
DO NOT DOWNLOAD ANYTHING - INFO ONLY

Faulting application name: AUDIODG.EXE
(No idea if this is a issue as your have not mentioned it, Monitor in Task Manager
see : https://www.bleepingcomputer.com/forums/t/710863/audiodgexe-high-memory-usage/

Did issue start around April month end last update  (05/18/2021 09:54:05 AM)
re:
Source: CAM Service) (User: )
Description: request thread encountered an error: Failed to send result: Io(Os { code: 232, kind: BrokenPipe, message: "The pipe is being closed." })

Is Current and ongoing here :
https://www.bleepingcomputer.com/forums/t/748157/since-two-days-watching-streams-on-twitchtv-will-sometimes-lock-up-my-computer/page-3
mother load of BS : https://www.google.com/search?client=firefox-b-d&q=source+CCAM+Service+%3A+Description%3A+request+thread+encountered+an+error%3A+Failed+to+send+result%3A+Io%28Os+%7B+code%3A+232%2C+kind%3A+BrokenPipe%2C+message%3A+%22The+pipe+is+being+closed.%22+%7D%29

Source: SecurityCenter) (User: )
Description: Security Center failed to validate caller with error %1.
UNINSTALL KASPERSKY

error (Source: Windows Search Service) (User: )
Description: Notifications for the volume C:\ are not active.
FIND THE LOG FILE IN EVENT MANAGER FOR THIS AND PROVIDE THE FULL INFO PLUS ID  (05/17/2021 08:54:14 PM)

error Details:
Insufficient quota to complete the requested service.  (HRESULT : 0x800705ad) (0x800705ad)
https://www.windowscentral.com/how-configure-disk-quota-windows-10
IS YOUR DRIVE FILLING UP WITH FILES ??

error The Steam Client Service service failed to start due to the following error: %%1053
NEED TO FIGURE BEST ROUTE< FIND IN DEVICE MANAGER LOGS GIVE FILE DETAILS AND ID  (05/18/2021 08:39:46 AM)
https://www.google.com/search?client=firefox-b-d&q=The+Steam+Client+Service+service+failed+to+start+due+to+the+following+error%3A++%25%251053

Error: (05/18/2021 08:39:46 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Steam Client Service service to conne
A WACK OF NETWORK ERRORS | NO IDEA

error (Source: DCOM) (User: NT AUTHORITY)
Description: {D726464B-98F1-4627-86CD-4A082A1E5307}
https://www.google.com/search?client=firefox-b-d&q=error+%28Source%3A+DCOM%29+%28User%3A+NT+AUTHORITY%29+Description%3A+%7BD726464B-98F1-4627-86CD-4A082A1E5307%7D
CONFIRM IN EVENT VIEWER ERROR CODE AND ID   (05/17/2021 08:58:12 PM)

AS SAYS  : Error: (05/17/2021 07:31:20 PM) (Source: HidBth) (User: )
Description: Initial connection to Bluetooth HID device  failed.  
The device has been removed as a personal or paired device.  You must reinstall the device.

 

 

UNDER : CodeIntegrity Errors: EVERYTHING = UNINSTALL KASPERSKY

Will also say that all the ASUS Bells & Whistles do not make the thing run better, nor do the lights.


Edited by Pkshadow, 17 May 2021 - 11:29 PM.

 

I-7 ASUS ROG Rampage II Extreme  / ASUS TUF Gaming F17 / I-7 4770K ASUS ROG Maximus VI Extreme /  i-7 14700KF ASUS Prime 790-P WIFI

 


#19 anikamina

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Posted 17 May 2021 - 11:38 PM

This seems like a lot to go through hahaha would it be worth just completely wiping my computer fresh, doing a fresh install of windows disconnecting all additional storage and seeing if that fixes it?

Or should I go through all of these one at a time?

#20 Pkshadow

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Posted 18 May 2021 - 12:09 AM

I would start with this, Steam seems easy enough to fix with the URL provided,

 

10 to 1        3/4 of your problems are gone once uninstall Kaspersky.

 

Bluetooth easy to fix as is missing or not installed, = reinstall or disable in Bios.

 

Suggest if going to do a reinstall make sure do not put Kaspersky back on it. Edit : I have nothing against the program, it sometimes just screws everything up, sometimes bitdefender or what ever and sometimes esent, or McAfee  is just sorta that simple. It is causing errors get rid of it. (my self am Norton and Malwarebytes) Edit : others here will say use Windows Defender, it is in the top 5 and can enhance it with this : https://www.majorgeeks.com/files/details/configuredefender.html

 

Version 21H1 is coming soon so can do this : https://www.tenforums.com/tutorials/16397-repair-install-windows-10-place-upgrade.html

think this is the same : https://www.techspot.com/guides/1764-windows-repair-keep-all-your-files-intact/

And you keep everything doing it this way.

 

Most of your issues are not really Windows issues so much as is Steam and the Audio thing and mentioned before so no I do not think a clean install is worth the hassle.

 

Do the 4 things mentioned and rerun minitool and compare.

It is easy enough to see and google the errors and if go to Event Viewer and find by date and time stamp get the proper error code and the ID

 

EDIT : Is only reason I did not find cures is that the description has different or multiple error codes and Minitool does not provide the error codes (#'s) so fixes would not match.  Need Event Viewer to find the correct fix.

 

For uninstall Kaspersky use it's Remover Tool : https://support.kaspersky.com/common/uninstall/1464

 

For all uninstalls suggest using Revo Uninstaller (paid is good as can use it to install so it gets everything)


Edited by Pkshadow, 18 May 2021 - 12:54 AM.

 

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#21 anikamina

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Posted 18 May 2021 - 05:29 AM

error (Source: Windows Search Service) (User: )
Description: Notifications for the volume C:\ are not active.
FIND THE LOG FILE IN EVENT MANAGER FOR THIS AND PROVIDE THE FULL INFO PLUS ID  (05/17/2021 08:54:14 PM)

 

This was in the details for this error:

 

Log Name:      Application

Source:        Microsoft-Windows-Search
Date:          17/05/2021 8:54:14 PM
Event ID:      3079
Task Category: Gatherer
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      DESKTOP-NMH6TJ5
Description:
Notifications for the volume C:\ are not active. 
 
Context: Windows Application
 
Details:
Insufficient quota to complete the requested service.  (HRESULT : 0x800705ad) (0x800705ad)
 
Event Xml:
  <System>
    <Provider Name="Microsoft-Windows-Search" Guid="{CA4E628D-8567-4896-AB6B-835B221F373F}" EventSourceName="Windows Search Service" />
    <EventID Qualifiers="49152">3079</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>3</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2021-05-17T10:54:14.7649921Z" />
    <EventRecordID>6604</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>Application</Channel>
    <Computer>DESKTOP-NMH6TJ5</Computer>
    <Security />
  </System>
  <EventData>
    <Data Name="ExtraInfo">
 
Context: Windows Application
 
Details:
Insufficient quota to complete the requested service.  (HRESULT : 0x800705ad) (0x800705ad)
</Data>
    <Data Name="VolumeName">C:\</Data>
  </EventData>
</Event>


#22 anikamina

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Posted 18 May 2021 - 05:37 AM

error (Source: DCOM) (User: NT AUTHORITY)
Description: {D726464B-98F1-4627-86CD-4A082A1E5307}
https://www.google.com/search?client=firefox-b-d&q=error+%28Source%3A+DCOM%29+%28User%3A+NT+AUTHORITY%29+Description%3A+%7BD726464B-98F1-4627-86CD-4A082A1E5307%7D
CONFIRM IN EVENT VIEWER ERROR CODE AND ID   (05/17/2021 08:58:12 PM)

 

Log Name:      System

Source:        Microsoft-Windows-DistributedCOM
Date:          17/05/2021 8:58:12 PM
Event ID:      10010
Task Category: None
Level:         Error
Keywords:      Classic
User:          SYSTEM
Computer:      DESKTOP-NMH6TJ5
Description:
The server {D726464B-98F1-4627-86CD-4A082A1E5307} did not register with DCOM within the required timeout.
Event Xml:
  <System>
    <Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />
    <EventID Qualifiers="0">10010</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8080000000000000</Keywords>
    <TimeCreated SystemTime="2021-05-17T10:58:12.9990204Z" />
    <EventRecordID>7387</EventRecordID>
    <Correlation ActivityID="{0c3cbdc0-2d32-4449-8b76-d6713da11311}" />
    <Execution ProcessID="1372" ThreadID="7816" />
    <Channel>System</Channel>
    <Computer>DESKTOP-NMH6TJ5</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="param1">{D726464B-98F1-4627-86CD-4A082A1E5307}</Data>
  </EventData>
</Event>


#23 Pkshadow

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Posted 18 May 2021 - 08:46 PM

If still locking up and as this error has so many causes, can submit the dump files and hopefully someone will read them as I do not do dump files.

 

The other option is the repair upgrade URL's provided as version 21H1 come out today.   Or update (is under optional updates)  and see if fixes the issue.

I would think not myself so do the repair install.


 

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#24 anikamina

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Posted 18 May 2021 - 08:48 PM

I appreciate all the help but I think Ill just do a fresh wipe and install on my PC and if the issue is still happening Ill take it into a PC repair shop and see if they can diagnose it

#25 Pkshadow

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Posted 18 May 2021 - 08:56 PM

What I did see was (Edit) : sometimes Video card related and your saying 70C and crashing.

 

I would look at that before doing anything, stick more fans in the case or hybrid cooler for the card.

 

With all that you have installed and actually the few errors i would not wipe it myself as introduce more errors.

 

Since again this was Games Crash when GPU reaches 70C start there, cooling pop the side off the case and put a good fan blowing in

and play your game, if no crash you have the answer.


Edited by Pkshadow, 18 May 2021 - 09:06 PM.

 

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