HEUR:Trojan.Script.Miner.Gen HELP!!!!!

Hi Ashok1985,

I am asking my colleagues about what the cause of the issue is and will get back to you as soon as possible.

ok.

Shall be happy to hear soon. Thanks

Edited by Ashok1985, 19 December 2019 - 05:53 AM.

Hi Ashok1985,

It has been suggested to try changing the DNS servers. Please do the following:

• Click Start, type Control Panel in the search box, and press Enter.
• Select Category in the "View by" drop down menu if not already selected, then click Network and Internet > Network and Sharing Center > Change adapter settings.
• Right-click the connection that is currently connected to the Internet and select Properties.
• Click Use the following DNS server addresses, then type the following:
  In the "Preferred DNS Server" field: 8.8.8.8
  In the "Alternate DNS Server" field: 8.8.4.4
  Note: these addresses are Google's Public DNS service
• Click OK > Close.
• Restart the computer.
• Once back at the desktop, click Start, type Command Prompt in the search box, and click Run as Administrator in the start menu.
• At the command prompt, type the following and press Enter:
  

  ipconfig /flushdns

• Close the command prompt window.

Let me know if you still receive the alerts from Kaspersky.

Thanks for the revert.

I did the step mentioned in your comment.

No change, the issue persists.

Please see if anything else can be a reason.

Thanks

Hi Ashok1985,

Please run a new scan with FRST and copy/paste both reports to your reply.

Hi, 

I have rerun the app.

Pl go through the reports.

Thanks

Edited by Ashok1985, 22 December 2019 - 08:35 AM.

Hi Ashok1985,


---------------------------------------------------
Farbar Recovery Scan Tool - Fix

• Highlight the contents of the below code box and press Ctrl + C on your keyboard:
  

  Start::
  EmptyTemp:
  End::

NOTICE: This script was written specifically for this user, for use on that particular machine. Running this on another machine may cause damage to your operating system

• Double-click FRST.exe/FRST64.exe to run it.
• Press the Fix button just once and wait.
  Note: No need to paste the script into FRST.
• Restart the computer if prompted.
• When the fix is complete FRST will generate a log in the same location it was run from (Fixlog.txt)
• Please copy and paste its contents into your reply.

Let me know if you still receive the notifications from Kaspersky.

Thanks for the reply.

Update :

Chrome as of now is not giving an issue but Microsoft Edge has the same problem alongwith some windows service giving the same error.

Thanks again...

Hi Ashok1985,

Is Kaspersky detecting sites as malicious when you use Microsoft Edge?

--------------------------------------------------

Can you post a screenshot of the Windows service error message?

Due to the lack of feedback, this topic is now closed.

In the event you still have problems, please send me or any Moderator a Private Message and ask them to reopen this topic within the next 5 days.

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This topic has been re-opened at the request of the person who originally posted.

Hi Ashok1985,

Can you post a screenshot of the Windows service error message?

 The screenshot of the Error/Alert/Warning by Kaspersky.

Hi Ashok1985,

Try clearing all browsing data from Microsoft Edge.

• Open Microsoft Edge.
• Click the Menu icon (three dots) in the upper right corner, then click Settings > Privacy and Security.
• Under Clear browsing data, click Choose what to clear.
• Check all boxes and click Clear.
  Note: This will clear all browsing data listed.
• Once complete, restart Edge.

Let me know if you still receive the notifications from Kaspersky.