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Rootkit invasion undermined my Paretologic virus scan posing as PC Defender


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22 replies to this topic

#16 narenxp

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Posted 13 March 2013 - 09:31 PM

What other questions do you have?

 

Remove temporary and junk files

Download

TFC

Launch it,it will close all running programs

click on START,it should ask for reboot.If TFC locks up the system,run it in safemode


Create a new restore point

Follow this guide to turn off and turn on your restore points

XP- http://support.microsoft.com/kb/310405

Vista & windows 7- http://windows.microsoft.com/en-US/windows7/Turn-System-Restore-on-or-off

Turn off your system restore-It deletes old infected restore points

Turn on system restore and create a new restore point

Update JAVA and Flash player

Uninstall old version of java from control panel-Add or remove programs.Download the latest version from here

http://java.com/en/

Update your flash player

Antivirus recommendations

Update your antivirus frequently.Two free antivirus that i would suggest are

Microsoft security essentials or Avast.You can select either one of them.

If you have a paid one,make sure to update it frequently.Do not use multiple security softwares.

Informative guides that could prevent you from being infected again

How did I get infected?

http://www.bleepingcomputer.com/forums/topic2520.html

Best Practices for Safe Computing - Prevention of Malware Infection

http://www.bleepingcomputer.com/forums/topic407147.html

Simple and easy ways to keep your computer safe and secure on the Internet

http://www.bleepingcomputer.com/tutorials/keep-your-computer-safe-online/

Safe surfing :)
 



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#17 happydeb

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Posted 14 March 2013 - 08:38 PM

Hi its me again. Well I did everything you asked me to do and then discovered that folders and random files from existing folders were missing. Then I discovered they were just hidden, so I ran the unhide.exe program and apparently they are all still there, I just don't know how to unhide them! What next?



#18 narenxp

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Posted 14 March 2013 - 09:29 PM

Right click on them and uncheck the HIDDEN attribute and click ok

 

Any changes?



#19 happydeb

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Posted 15 March 2013 - 12:50 AM

My result must not be what you are expecting. I have a log file that lists the paths of hidden folders. I found a way to restore one of the folders that I found in a "recent files" list for my excel program by copying it into the search box in windows explorer. Then the folder then was restored to its original location, but its files were not. The files and subfolder files showed up in the search with their original path names but without their respective subfolders. When I search for them by original path, the computer can not find them. But when I click on the visible files in the search menu that refers to them by a non-existent path name, I can open them. I can only open them from the search menu. The folder that contains them in the file structure shows as empty.

 

I don't know what to do. quite a lot of files listed in the log are inaccessible.



#20 happydeb

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Posted 15 March 2013 - 01:01 AM

Okay, in looking at another folder with missing files and folders I searched for something inside it from the windows search box and got a message that said searches might be slow for files that aren't indexed. Right click to index. Right clicking didn't do anything but I could initiate indexing the whole volume. Would that solve the problem? I can't remember how to initiate indexing.



#21 narenxp

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Posted 15 March 2013 - 04:11 AM

The folder that contains them in the file structure shows as empty.

 

Go to one of those folders.

 

On top click on Organize-folder and search options

 

Click on View tab and checkmark Show hidden files option and click ok

 

Can you see the files?

 

Also what do you mean by Random files from existing folders?


Edited by narenxp, 15 March 2013 - 04:11 AM.


#22 happydeb

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Posted 15 March 2013 - 08:37 PM

Aha! That's where the un-hide option is. Thanks! I could have typed Microsoft help for that but I was just tired and frustrated. Yes, everything is there. whew! :lmao:



#23 narenxp

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Posted 16 March 2013 - 03:43 AM

:thumbup2:






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