PC Performance

Moring I have an HP Laptop 15 - https://support.hp.com/us-en/document/c06177265 that out of nowhere is super slow i wiped and just have the OS on it same thing. I Upgraded the memory to 32gigs and no difference. I ran all the diagnostics and everything came back passing and functional not sure what else i should do.

Would you please post a Speccy Snapshot Link with THIS TUTORIAL  Make sure to let the program fully load before getting the Link.  There will be a spinning icon in the bottom left that will stop when it is ready.  Paste the Link here or to a document for safe keeping right after Copying to Clipboard so that you don't lose it.  If you lose it just do it again and paste into your next post right after.  Please post the Exact Model of the computer in question, if assistance is needed just ask.

Hi ,please do a Speccy snapshot and Minitoolbox report to help people assist you.

Not sure what that means W7?

?  Please post the Exact Model of the computer in question?

HP Notebook - 15-da0022cy?

Or is that not the correct model no?..i bow to your wide knowledge base on some matters,..+ im having a bad tech / communication day.  

Should get some good deets from speccy / mtb logs,..as posted in my nicely composed post.  

It's a canned reply

> It's a canned reply

Ok,..will await op's response,..(most things are canned these days).  

Morning Thank You For All Your Responses And Tools.

Here is The Speccy Report - http://speccy.piriform.com/results/qVreYFdzkuoJb6UePndyVBt

And I Also Posted A  WhySoSlow.pdf   291.93KB   2 downloads Whysoslow Report

Speccy looks ok,..im wondering about the Intel memory module?

WSS gives > The highest measured SM BIOS interrupt or other stall was 211 microseconds. This is considered poor 

Do the stuff wolverine 7 says.

Have you been on to the HP web site and updated the drivers you need from there?

Only thing that looks a little odd to me is the (relatively) high memory usage. Be worth seeing what's eating that unless Windows was doing an update?

D: is a little full. Windows is somethimes funny about that sort of thing.

Are the two memory sticks identical? 

I think the issue is you are running Windows 11 but there is no support on the hp page for that OS, only for Windows 10, but I could be wrong.

You are also way behind on the BIOS, sometimes this is a big help and sometimes is just for security.   

BIOS

> I think the issue is you are running Windows 11 but there is no support on the hp page for that OS, only for Windows 10,

Yes,.think aldfort and pcpunk likely on to something here ,..i would be careful to check if anyone has run windows 11 successfully  on this system,. Preferably before attempting bios update.

It was slow on 10 as well i fgured it needed an upgrade.