So heres my Story.
My Boss at work opened the Email with the virus.
So we have a Network of computers and even a Server 2012 r2 and a NAS Server (propably Linux i guess).
The Virus encrypted all the Files at our Network (All PCs and even the 2012 r2 have Kaspersky Small Office Security on it).
I restored the Files on my PC, and on our Server 2012 r2 (on his Computer it was not possible to do that).
But.... The Files at the NAS Server are still encrypted and i dont know how to restore them.
The NAS Server is a "Synology DS214" if anyone wants to know.
Hi, is it the .micro virus or another type?
It is the .micro one
That is unfortunate.
For one small chance, or two actually.
Som drives may have been erased by turning off shadow copy, but there is a chance the NAS-drives and network drives survived, so you may be able to look for the data in those locations, both with shadowexplorer or similar programs but also recovery programs. You may get help on bleeping computer, but you could also contact a local data shop where the personnel have competence in data recovering.
You probably know it is important not to overwrite anything on the drive, and that you should concentrate in recovereing the most important stuff first, then
slowly work through all the files and folders. The drive directly connected to the machine with the virus, would be harder to recover, but there might be possibility,
so don't give up until you have tried all solutions, but again, if you do not feel comfortable to do this, seek help from others you trust.
I'm not familiar with Synology DS214, but it appears to me it is a network disk (or with bays to insert extra disks) and that network disk is
similar to the W20112 server (It runs W7) so it may be regarded as a server with all server tools available, or simply a hard drive.
It could be possible to recover on the W7 NAS-station, but make sure the OS do not overwrite anything, or it could be possible regarding the NAS as broken... and just restore the data like on any hard drive. This is why I advice you to contact a data shop for advices.
Not neccesarily that you follow them but you may get a second oppinion. I see the nas is about 330 USD so it appears it was an invenstment in
both backup, convenient space to share data and an extra storage for more than one user.
Just be careful so you do not do any mistakes, and discuss the alternatives with your boss.
Regards
Edited by vilhavekktesla, 10 February 2016 - 05:23 PM.