Your PC Protector is a rogue anti-spyware program that uses aggressive techniques to stop your from removing it from your computer. This malware is installed via Trojans that install it on to your computer without permission. Once installed the rogue will attempt to stop you from running any executable programs and will display an alert when you run them stating that the program is infected. It will also automatically restart itself via a Windows service every time you shut down the process, so you will need to shutdown both the service and the rogue process to stop it from being restarted.
Once running, Your PC Protector will scan your computer and state that there are numerous infections on it. It will not, though, allow you to remove any infections until you first purchase the program. As these scan results are all fake, please do not purchase the program as you will not get any benefit from it.
While the rogue is running you will also see fake security warnings appear on your desktop. These warnings will state that your computer is infected, that malicious programs have been found running on your computer, or that you are under attack. The Trojan that installed Your PC Protector will also display fake security alerts and messages on your desktop. These alerts will state that active malware has been found, that your being attacked by a remote computer, or that you are sending sensitive data to a remote location. The text of one of these alerts is:
There are critical system files on your computer that were modified by malicious program. It will cause unstable work of your system and permanent data loss. Click here to undo performed modifications and remove malicious software. (Highly Recommended)
Just like the scan results, these fake security warnings are all fake and should be ignored.
As you can see, you should not purchase this program regardless of what it may state. If you have already purchased the program, then please contact your credit card company and dispute the charges. Finally, please use the guide below to remove this infection and any related malware for free.
Self Help Guide
If you are uncomfortable making changes to your computer or following these steps, do not worry! Instead you can get free one-on-one help by asking in the forums.
- Print out these instructions as we may need to close every window that is
open later in the fix.
- It is possible that the infection you are trying to remove will not allow
you to download files on the infected computer. If this is the case, then
you will need to download the files requested in this guide on another computer
and then transfer them to the infected computer. You can transfer the files
via a CD/DVD, external drive, or USB flash drive.
- Before we can do anything we must first end the processes that belong to
Your PC Protector
so that it does not interfere with the cleaning procedure. To do this, please
download RKill to your desktop from the following link.
RKill Download Link - (Download page will open in a new tab or browser window.)
When at the download page, click on the Download Now button labeled iExplore.exe download link. When you are prompted where to save it, please save it on your desktop.
- Once it is downloaded, double-click on the iExplore.exe
icon in order to automatically attempt to stop any processes associated with
Your PC Protector
and other Rogue programs. Please be patient while the program looks for various
malware programs and ends them. When it has finished, the black window will
automatically close and you can continue with the next step. If you get a
message that RKill is an infection, do not be concerned. This message is just
a fake warning given by
Your PC Protector
when it terminates programs that may potentially remove it. If you run into
these infections warnings that close RKill, a trick is to leave the warning
on the screen and then run RKill again. By not closing the warning, this typically
will allow you to bypass the malware trying to protect itself so that rkill
Your PC Protector
. So, please try running RKill until the malware is no longer running. You
will then be able to proceed with the rest of the guide. If you continue
having problems running RKill, you can download the other renamed versions
of RKill from the rkill
download page. All of the files are renamed copies of RKill, which you
can try instead. Please note that the download page will open in a new browser
window or tab.
Do not reboot your computer after running RKill as the malware programs will start again.
- At this point you should download Malwarebytes Anti-Malware, or MBAM, to scan your computer for any any infections or adware that may be present. Please download Malwarebytes from the following
location and save it to your desktop:
Malwarebytes Anti-Malware Download Link (Download page will open in a new window)
- Once downloaded, close all programs and Windows on your computer, including
- Double-click on the icon on your desktop named mb3-setup-1878.1878-18.104.22.1689.exe.
This will start the installation of MBAM onto your computer.
- When the installation begins, keep following the prompts in order to continue
with the installation process. Do not make any changes to default settings
and when the program has finished installing, make sure you leave Launch
Malwarebytes Anti-Malware checked. Then click on the Finish button. If MalwareBytes prompts you to reboot, please do not do so.
- MBAM will now start and you will be at the main screen as shown below.
Please click on the Scan Now button to start the scan. If there is an update available for Malwarebytes it will automatically download and install it before performing the scan.
- MBAM will now start scanning your computer for malware. This process can
take quite a while, so we suggest you do something else and periodically
check on the status of the scan to see when it is finished.
- When MBAM is finished scanning it will display a screen that displays any malware that it has detected. Please note that the infections found may be different
than what is shown in the image below due to the guide being updated for newer versions of MBAM.
You should now click on the Remove Selected button to remove all the seleted malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.
- You can now exit the MBAM program.
- As many rogues and other malware are installed through vulnerabilities found
in out-dated and insecure programs, it is strongly suggested that you use
Secunia PSI to scan for vulnerable programs on your computer. A tutorial on
how to use Secunia PSI to scan for vulnerable programs can be found here:
How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector
Your computer should now be free of the Your PC Protector program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future.