Remove Your PC Protector (Uninstall Guide)

  • February 3, 2010

Your PC Protector is a rogue anti-spyware program that uses aggressive techniques to stop your from removing it from your computer. This malware is installed via Trojans that install it on to your computer without permission. Once installed the rogue will attempt to stop you from running any executable programs and will display an alert when you run them stating that the program is infected. It will also automatically restart itself via a Windows service every time you shut down the process, so you will need to shutdown both the service and the rogue process to stop it from being restarted.

Once running, Your PC Protector will scan your computer and state that there are numerous infections on it. It will not, though, allow you to remove any infections until you first purchase the program. As these scan results are all fake, please do not purchase the program as you will not get any benefit from it.

  • Your PC Protector screen shot
  • Fake Infection Alert
  • Fake Security Warning
  • Fake Windows Security Center

While the rogue is running you will also see fake security warnings appear on your desktop. These warnings will state that your computer is infected, that malicious programs have been found running on your computer, or that you are under attack. The Trojan that installed Your PC Protector will also display fake security alerts and messages on your desktop. These alerts will state that active malware has been found, that your being attacked by a remote computer, or that you are sending sensitive data to a remote location. The text of one of these alerts is:

Security Warning
There are critical system files on your computer that were modified by malicious program. It will cause unstable work of your system and permanent data loss. Click here to undo performed modifications and remove malicious software. (Highly Recommended)

Just like the scan results, these fake security warnings are all fake and should be ignored.

As you can see, you should not purchase this program regardless of what it may state. If you have already purchased the program, then please contact your credit card company and dispute the charges. Finally, please use the guide below to remove this infection and any related malware for free.

Self Help Guide

This guide contains advanced information, but has been written in such a way so that anyone can follow it. Please ensure your data is backed up before proceeding.

If you are uncomfortable making changes to your computer or following these steps, do not worry! Instead you can get free one-on-one help by asking in the forums.
  1. Print out these instructions as we may need to close every window that is open later in the fix.

  2. It is possible that the infection you are trying to remove will not allow you to download files on the infected computer. If this is the case, then you will need to download the files requested in this guide on another computer and then transfer them to the infected computer. You can transfer the files via a CD/DVD, external drive, or USB flash drive.

  3. Before we can do anything we must first end the processes that belong to Your PC Protector so that it does not interfere with the cleaning procedure. To do this, please download RKill to your desktop from the following link.

    RKill Download Link - (Download page will open in a new tab or browser window.)

    When at the download page, click on the Download Now button labeled iExplore.exe download link. When you are prompted where to save it, please save it on your desktop.

  4. Once it is downloaded, double-click on the iExplore.exe icon in order to automatically attempt to stop any processes associated with Your PC Protector and other Rogue programs. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step. If you get a message that RKill is an infection, do not be concerned. This message is just a fake warning given by Your PC Protector when it terminates programs that may potentially remove it. If you run into these infections warnings that close RKill, a trick is to leave the warning on the screen and then run RKill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate Your PC Protector . So, please try running RKill until the malware is no longer running. You will then be able to proceed with the rest of the guide. If you continue having problems running RKill, you can download the other renamed versions of RKill from the rkill download page. All of the files are renamed copies of RKill, which you can try instead. Please note that the download page will open in a new browser window or tab.

    Do not reboot your computer after running RKill as the malware programs will start again.


  5. At this point you should download Malwarebytes Anti-Malware, or MBAM, to scan your computer for any any infections or adware that may be present. Please download Malwarebytes from the following location and save it to your desktop:

    Malwarebytes Anti-Malware Download Link (Download page will open in a new window)

  6. Once downloaded, close all programs and Windows on your computer, including this one.

  7. Double-click on the icon on your desktop named mb3-setup-1878.1878-3.0.6.1469.exe. This will start the installation of MBAM onto your computer.

  8. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave Launch Malwarebytes Anti-Malware checked. Then click on the Finish button. If MalwareBytes prompts you to reboot, please do not do so.

  9. MBAM will now start and you will be at the main screen as shown below.



    Malwarebytes Anti-Malware


    Please click on the Scan Now button to start the scan. If there is an update available for Malwarebytes it will automatically download and install it before performing the scan.

  10. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.



    Malwarebytes Anti-Malware


  11. When MBAM is finished scanning it will display a screen that displays any malware that it has detected. Please note that the infections found may be different than what is shown in the image below due to the guide being updated for newer versions of MBAM.


    MalwareBytes Scan Results


    You should now click on the Remove Selected button to remove all the seleted malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

  12. You can now exit the MBAM program.

  13. As many rogues and other malware are installed through vulnerabilities found in out-dated and insecure programs, it is strongly suggested that you use Secunia PSI to scan for vulnerable programs on your computer. A tutorial on how to use Secunia PSI to scan for vulnerable programs can be found here:

    How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector

 

Your computer should now be free of the Your PC Protector program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future.

View Associated Your PC Protector Files

c:\Program Files\adc32.dll c:\Program Files\alggui.exe c:\Program Files\nuar.old c:\Program Files\skynet.dat c:\Program Files\svchost.exe c:\Program Files\wp3.dat c:\Program Files\wp4.dat c:\Program Files\schtml c:\Program Files\schtml\dbsinit.exe c:\Program Files\schtml\wispex.html c:\Program Files\schtml\images c:\Program Files\schtml\images\i1.gif c:\Program Files\schtml\images\i2.gif c:\Program Files\schtml\images\i3.gif c:\Program Files\schtml\images\j1.gif c:\Program Files\schtml\images\j2.gif c:\Program Files\schtml\images\j3.gif c:\Program Files\schtml\images\jj1.gif c:\Program Files\schtml\images\jj2.gif c:\Program Files\schtml\images\jj3.gif c:\Program Files\schtml\images\l1.gif c:\Program Files\schtml\images\l2.gif c:\Program Files\schtml\images\l3.gif c:\Program Files\schtml\images\pix.gif c:\Program Files\schtml\images\t1.gif c:\Program Files\schtml\images\t2.gif c:\Program Files\schtml\images\Thumbs.db c:\Program Files\schtml\images\up1.gif c:\Program Files\schtml\images\up2.gif c:\Program Files\schtml\images\w1.gif c:\Program Files\schtml\images\w11.gif c:\Program Files\schtml\images\w2.gif c:\Program Files\schtml\images\w3.gif c:\Program Files\schtml\images\w3.jpg c:\Program Files\schtml\images\word.doc c:\Program Files\schtml\images\wt1.gif c:\Program Files\schtml\images\wt2.gif c:\Program Files\schtml\images\wt3.gif c:\Program Files\Your PC Protector c:\Program Files\Your PC Protector\Your PC Protector.exe %UserProfile%\Start Menu\Programs\Your PC Protector %UserProfile%\Desktop\Your PC Protector.lnk

File Location Notes:

%UserProfile% refers to the current user's profile folder. By default, this is C:\Documents and Settings\<Current User> for Windows 2000/XP, C:\Users\<Current User> for Windows Vista/7/8, and c:\winnt\profiles\<Current User> for Windows NT.

View Associated Your PC Protector Registry Information

HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\TaskManager HKEY_CURRENT_USER\Software\Your PC Protector HKEY_CLASSES_ROOT\CLSID\{77DC0Baa-3235-4ba9-8BE8-aa9EB678FA02} HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{77DC0Baa-3235-4ba9-8BE8-aa9EB678FA02} HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_ADBUPD HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\AdbUpd HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_ADBUPD HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\AdbUpd

This is a self-help guide. Use at your own risk.

BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus,Trojan,Spyware, and Malware Removal Logs forum.

If you have any questions about this self-help guide then please post those questions in our Am I infected? What do I do? and someone will help you.

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