Your browser has been locked Ransomware Removal Guide

  • October 29, 2013

What is Your browser has been locked Ransomware?

Skip this and learn how to remove Your browser has been locked Ransomware!

The Your browser has been locked Ransomware is a web page containing javascript that does not allow you to close the browser window or switch to a different web page. This browser hijacker pretends to be a message from the FBI Cyber Department that states that they have blocked your web browser and encrypted your files due to illegal activity. It goes on to say that you need to pay a ransom of $300 in order to get access to your files and computer again. In order to pay this ransom you need purchase a MoneyPak voucher and submit it in the web browser.

  • Your browser has been locked Ransomware screen shot
  • Alert when you try to close the page
  • Payment incorrect message
If your web browser is displaying a screen that states your browser has been locked, it is important to remember that your computer is not infected. Instead, you were probably redirected to this page when browsing a legitimate site that was hacked. To close this page, you just need to close the web browser using a program like the Windows Task Manager. If you need help using task manager, please see the removal instructions later in this guide.

The text of the Your computer has been locked browser hijack screen is:

The FBI
Federal Bureau of Investigation
Cyber Department

All activities of this computer have been recorded
All your files are encrypted. Do not try to unlock your computer!
Your browser has been blocked due to at least one of the reasons specified below.

You have been subjected to violation of Copyright and Related Rights Law (Video, Music, Software) and illegally using or distributing copyrighted contents, thus infringing Article 1, Section 8, Clause 8, also known as the Copyright of the Criminal Code of United States of America.
Article 1, Section 8, Cause 8 of the Criminal Code provides for a fine of two to five hundred minimal wages or a deprivation of liberty for two to eight years.

You have been viewing or distributing prohibited Pornographic content (Child Porno photos and etc were found on your computer). Thus violating article 202 of the Criminal Code of United States of America, provides for a deprivation of liberty for four to twelve years.

Illegal access has been initiated from your PC without your knowledge or consent, your PC may be infected by malware, thus you are violating the law on Neglectful Use of Personal Computer. Article 210 of the Criminal Code provides for a fine of up to $100,000 and/or deprivation of liberty for four to nine years.
Pursuant to the amendment to Criminal Code of United States of America of May 28, 2011, this law infringement (if it is not repeated - first time) may be considered as conditional in case you pay the fine of the States.

To unlock your computer and avoid other legal consequences, you are obligated to pay a release fee of $300, payable through GreenDot MoneyPak (you have to purchase MoneyPak card, load it with $300 and enter the code). You can buy the code at any shop or gas station. MoneyPak is available at the stores nationwide.

Your browser will be unblocked within 3-12 hours after the money is put into the State's account.

Please note: Fine must be paid within 12 hours. As soon as 12 hours elapse, the possibility to pay the fine expires. All PC data will be detained and criminal procedures will be initiated against you if the fine is not paid.

The text of the popup that is displayed when you try to close the browser window is:

Your browser has been locked.

All PC Data will be detained and criminal procedures will be initiated against you if the fine will not be paid.

Without a doubt, this is an alarming message and was only created to scare you into paying the ransom. As there is nothing wrong with your computer and this is just a web page, please do not pay the ransom and instead use the removal guide below to learn how to close your browser.

Your browser has been locked Ransomware Removal Options

Self Help Guide

This guide contains advanced information, but has been written in such a way so that anyone can follow it. Please ensure your data is backed up before proceeding.

If you are uncomfortable making changes to your computer or following these steps, do not worry! Instead you can get free one-on-one help by asking in the forums.
  1. Print out these instructions as we may need to close every window that is open later in the fix.

  2. As Now we need to end the two processes associated with Windows Police Pro as they do not allow you to run any applications that we will need to remove this program. To do this we need to launch the Windows Task Manager by right-clicking on the time in the Windows task bar and then selecting Task Manager. The menu showing the Task Manager option is shown below.


    Launch Task Manager


  3. When Task Manager is started you will be in the Applications section as shown below.


    Applications Tab


    At this point you should click on the Processes tab.

  4. You will now be at a screen that shows the running processes on your computer. Click on the button labeled Show processes from all users as shown in the image below.


    Processes tab


    Then scroll through the list till you see your web browser's process and left-click on it once so it becomes highlighted. Once you have selected the browser's process, click on the End Process button as shown by the red arrow in the picture above. If you are unsure of the process name to close, please see the table below:


    If you are using this browser: End this process:
    Internet Explorer iexplore.exe
    Chrome chrome.exe
    Safari Safari.exe
    SeaMonkey seamonkey.exe
    Opera opera.exe
    Firefox firefox.exe


  5. When you click on the End Process button, Task Manager will ask you to confirm if you are sure you want to terminate it as shown in the image below.



    End Process

    At this point you should press the Yes button in order to kill the process.

  6. Your browser window should now be closed. The next time you open your browser, do not allow the browser to open the last opened page.

Your computer should now be free of the Your browser has been locked Ransomware hijacker.

This is a self-help guide. Use at your own risk.

BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus,Trojan,Spyware, and Malware Removal Logs forum.

If you have any questions about this self-help guide then please post those questions in our Am I infected? What do I do? and someone will help you.

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