# Window User Manager Removal Guide (Uninstall Guide)

• Filed Under :
• September 20, 2016

## What is Window User Manager?

Skip this and learn how to remove Window User Manager!

Window User Manager is a potentially unwanted program, or PUP, that is installed by free software you download from the Internet. When installed, this program will configure itself to automatically start when you login to Windows. Once running, Window User Manager will run in the background and without your knowledge constantly connect to various sites on the Internet. This constant downloading of web pages uses up your computer's network bandwidth and CPU processing power, which could cause your computer to act slower.

This program's web site, rangesoft.org, does not list Window User Manager as a product, but instead promotes another product called Online Ad Scanner. Online Ad Scanner states that it is designed to collect traffic statics related to advertising:

For the advertisers or clients of this company, this may very well be true, but I personally do not see any benefit to the computer that it is installed on.

Window User Manager does not create any Start Menu shortcuts or Desktop icons. Due to this, you would only know it's installed if you found it listed in the Uninstall Programs control panel or see the winrange.exe process in the Windows Task Manager.

When installed, you may notice the following symptoms:

• Your computer may run slow.
• Your computer's CPU utilization may rise to as high as 50%
• You will find a process called WinUse.exe or WinUse_.exe running in Task Manager that use a large amount of CPU power. These processes will have a description called Window User Manager.
• Applications and Windows may freeze.
• Your Internet may become slower.

## How did the Window User Manager get on my computer?

It is important to note that this program is installed by other programs that did not adequately disclose that other software would be installed along with it. Therefore, it is important that you pay attention to the license agreements and installation screens when installing anything off of the Internet. If an installation screen offers you Custom or Advanced installation options, it is a good idea to select these as they will typically disclose what other 3rd party software will also be installed. Furthermore, If the license agreement or installation screens state that they are going to install a toolbar or other unwanted adware, it is advised that you cancel the install and not use the free software.

In my opinion, Window User Manager uses your computer's resources in order to benefit themselves, without providing any useful benefit to the user. If you find that this program is causing problems on your computer, you can use the removal guide below to remove it for free.

## Self Help Guide

This guide contains advanced information, but has been written in such a way so that anyone can follow it. Please ensure your data is backed up before proceeding.

If you are uncomfortable making changes to your computer or following these steps, do not worry! Instead you can get free one-on-one help by asking in the forums.

### To remove Window User Manager, follow these steps:

1

2

As Window User Manager sometimes has a usable Uninstall entry that can be used to remove the program, we want to try that first. To do this, click on the Start button and then select Control Panel.

3

When in the Control Panel, double-click on one of the options below depending on your version of Windows

1. For Windows XP double-click on the Add or Remove Programs icon.

2. For Windows Vista, Windows 7, Windows 8, and Windows 10 double-click on the Uninstall Program option.
4

When the Add or Remove Programs or the Uninstall Program screen is displayed, please scroll through the list of programs and double-click on each of the entries listed in bold below to uninstall them.

Window User Manager

When you double-click on the above entries to uninstall them, please follow the default prompts and allow it to remove all files and all configuration information related to this program. If any of the programs ask you to reboot your computer, do not allow it to reboot until you have uninstalled all of the programs listed above.

5

When you are done, you can close the Control Panel screens.

6

To terminate any programs that may interfere with the removal process we must first download the Rkill program. Rkill will search your computer for active malware infections and attempt to terminate them so that they wont interfere with the removal process. To do this, please download RKill to your desktop from the following link.

##### Rkill

7

Do not reboot your computer after running RKill as the malware programs will start again.

8

##### Malwarebytes Anti-Malware
9

10

Double-click on the icon on your desktop named mb3-setup-1878.1878-3.5.1.2522. This will start the installation of MBAM onto your computer.

11

When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave Launch Malwarebytes Anti-Malware checked. Then click on the Finish button. If MalwareBytes prompts you to reboot, please do not do so.

12

MBAM will now start and you will be at the main screen as shown below.

We now need to enable rootkit scanning to detect the largest amount of malware and unwanted programs that is possible with MalwareBytes. To do this, click on the Settings button on the left side of the screen and you will be brought to the general settings section.

Now click on the Protection tab at the top of the screen. You will now be shown the settings MalwareBytes will use when scanning your computer.

At this screen, please enable the Scan for rootkits setting by clicking on the toggle switch so it turns green.

13

Now that you have enabled rootkit scanning, click on the Scan button to go to the scan screen.

Make sure Threat Scan is selected and then click on the Start Scan button. If there is an update available for Malwarebytes it will automatically download and install it before performing the scan.

14

MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.

15

When MBAM is finished scanning it will display a screen that displays any malware, adware, or potentially unwanted programs that it has detected. Please note that the items found may be different than what is shown in the image below due to the guide being updated for newer versions of MBAM.

You should now click on the Remove Selected button to remove all the selected items. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

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You can now exit the MBAM program.

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If you selected to continue, you will be presented with the start screen as shown below.

19

Now click on the Scan button in AdwCleaner. The program will now start to search for known adware programs that may be installed on your computer. When it has finished it will display all of the items it has found in Results section of the screen above. Please look through the results and try to determine if the programs that are listed contain ones that you do not want installed. If you find programs that you need to keep, then uncheck the entries associated with them.

For many people, the contents of the Results section may appear confusing. Unless you see a program name that you know should not be removed,please continue with the next step.

20

To remove the adware programs that were detected in the previous step, please click on the Clean button on the AdwCleaner screen. AdwCleaner will now prompt you to save any open files or data as the program will need to close any open programs before it starts to clean.

21

When your computer reboots and you are logged in, AdwCleaner will automatically open a log file that contains the files, registry keys, and programs that were removed from your computer.

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##### HitmanPro

When you visit the above page, please download the version that corresponds to the bit-type of the Windows version you are using.

23

Once downloaded, double-click on the file named HitmanPro.exe (for 32-bit versions of Windows) or HitmanPro_x64.exe (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.

Now click on the Next button to continue with the scan process.

24

You will now be at the HitmanPro setup screen. If you would like to install the 30 day trial for HitmanPro, select the Yes, create a copy of HitmanPro so I can regularly scan this computer (recommended) option. Otherwise, if you just want to scan the computer this one time, please select the No, I only want to perform a one-time scan to check this computer option.

Once you have selected one of the options, please click on the Next button.

25

HitmanPro will now begin to scan your computer for infections, adware, and potentially unwanted programs. When it has finished it will display a list of all the items that Hitman has found as shown in the image below. Please note that the items found may be different than what is shown in the image.

You should now click on the Next button to have HitmanPro remove the detected items. When it is done you will be shown a Removal Results screen that shows the status of the various programs that were removed. At this screen you should click on the Next button and then if prompted you should click on the Reboot button. If HitmanPro does not prompt you to reboot, please just click on the Close button.

Once your computer has has restarted or you pressed the Close button, you should now be at your Windows desktop.

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As many malware and unwanted programs are installed through vulnerabilities found in out-dated and insecure programs, it is strongly suggested that you use Secunia PSI to scan for vulnerable programs on your computer. A tutorial on how to use Secunia PSI to scan for vulnerable programs can be found here:

How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector

Your computer should now be free of the Window User Manager program. If your current security solution allowed this program on your computer, you may want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

While Malwarebytes Anti-Malware & HitmanPro will scan and clean a computer for free, the free versions do not offer real-time protection. If you want to be fully protected at all times then it is recommended that you purchase a premium version.

### Malwarebytes Anti-Malware

Purchase the full-featured version of Malwarebytes Anti-Malware, which includes real-time protection, scheduled scanning, and website filtering, to protect yourself against these types of threats in the future!

### HitmanPro

Purchase the full-featured version of HitmanPro, which includes discover viruses, trojans, rootkits, spyware and other malware on up-to-date and fully protected computers using cloud protection and behavioral detections, to protect yourself against these types of threats in the future!

Disclaimer: While we do earn a commission from the sale of the above products, rest assured we only recommend them due to their effectiveness.

View Associated Window User Manager Files

C:\Program Files (x86)\winuse\ C:\Program Files (x86)\winuse\cef.pak C:\Program Files (x86)\winuse\cef_100_percent.pak C:\Program Files (x86)\winuse\cef_200_percent.pak C:\Program Files (x86)\winuse\cef_extensions.pak C:\Program Files (x86)\winuse\che\ C:\Program Files (x86)\winuse\che\Cookies C:\Program Files (x86)\winuse\che\Cookies-journal C:\Program Files (x86)\winuse\che\data_0 C:\Program Files (x86)\winuse\che\data_1 C:\Program Files (x86)\winuse\che\data_2 C:\Program Files (x86)\winuse\che\data_3 C:\Program Files (x86)\winuse\che\f_000001 C:\Program Files (x86)\winuse\che\GPUCache\ C:\Program Files (x86)\winuse\che\index C:\Program Files (x86)\winuse\che\Visited Links C:\Program Files (x86)\winuse\che1\ C:\Program Files (x86)\winuse\che1\Cookies C:\Program Files (x86)\winuse\che1\Cookies-journal C:\Program Files (x86)\winuse\che1\data_0 C:\Program Files (x86)\winuse\che1\data_1 C:\Program Files (x86)\winuse\che1\data_2 C:\Program Files (x86)\winuse\che1\data_3 C:\Program Files (x86)\winuse\che1\f_000001 C:\Program Files (x86)\winuse\che1\f_000002 C:\Program Files (x86)\winuse\che1\f_000003 C:\Program Files (x86)\winuse\che1\f_000004 C:\Program Files (x86)\winuse\che1\f_000005 C:\Program Files (x86)\winuse\che1\f_000006 C:\Program Files (x86)\winuse\che1\f_000007 C:\Program Files (x86)\winuse\che1\f_000008 C:\Program Files (x86)\winuse\che1\f_000009 C:\Program Files (x86)\winuse\che1\f_00000a C:\Program Files (x86)\winuse\che1\f_00000b C:\Program Files (x86)\winuse\che1\f_00000c C:\Program Files (x86)\winuse\che1\f_00000d C:\Program Files (x86)\winuse\che1\f_00000e C:\Program Files (x86)\winuse\che1\f_00000f C:\Program Files (x86)\winuse\che1\f_000010 C:\Program Files (x86)\winuse\che1\GPUCache\ C:\Program Files (x86)\winuse\che1\GPUCache\data_0 C:\Program Files (x86)\winuse\che1\GPUCache\data_1 C:\Program Files (x86)\winuse\che1\GPUCache\data_2 C:\Program Files (x86)\winuse\che1\GPUCache\data_3 C:\Program Files (x86)\winuse\che1\GPUCache\index C:\Program Files (x86)\winuse\che1\index C:\Program Files (x86)\winuse\che1\Visited Links C:\Program Files (x86)\winuse\d3dcompiler_43.dll C:\Program Files (x86)\winuse\d3dcompiler_47.dll C:\Program Files (x86)\winuse\devtools_resources.pak C:\Program Files (x86)\winuse\icudtl.dat C:\Program Files (x86)\winuse\libcef.dll C:\Program Files (x86)\winuse\libcurl.dll C:\Program Files (x86)\winuse\libEGL.dll C:\Program Files (x86)\winuse\libGLESv2.dll C:\Program Files (x86)\winuse\locales\ C:\Program Files (x86)\winuse\log4cplusU.dll C:\Program Files (x86)\winuse\msvcp120.dll C:\Program Files (x86)\winuse\msvcr120.dll C:\Program Files (x86)\winuse\natives_blob.bin C:\Program Files (x86)\winuse\plugins C:\Program Files (x86)\winuse\plugins\pepflashplayer.dll C:\Program Files (x86)\winuse\snapshot_blob.bin C:\Program Files (x86)\winuse\Uninstall.exe C:\Program Files (x86)\winuse\Update\ C:\Program Files (x86)\winuse\widevinecdmadapter.dll C:\Program Files (x86)\winuse\WinUse.exe C:\Program Files (x86)\winuse\WinUserSync.exe C:\Program Files (x86)\winuse\WinUserSync_.exe C:\Program Files (x86)\winuse\winusertask.exe C:\Program Files (x86)\winuse\winusertask_.exe C:\Program Files (x86)\winuse\WinUse_.exe C:\Program Files (x86)\winuse\wow_helper.exe C:\Users\User\AppData\Local\CEF\ C:\Users\User\AppData\Local\CEF\User Data\ C:\Users\User\AppData\Local\CEF\User Data\Dictionaries\

View Associated Window User Manager Registry Information

HKCU\Software\winmnt HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Window User Manager HKLM\SOFTWARE\Wow6432Node\okwinuse HKLM\SOFTWARE\okwinuse HKLM\SYSTEM\CurrentControlSet\services\WinUseSvc HKLM\SYSTEM\CurrentControlSet\services\WinUseSvc2

### This is a self-help guide. Use at your own risk.

BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus,Trojan,Spyware, and Malware Removal Logs forum.