Remove Personal Anti Malware Center (Uninstall Guide)

  • February 16, 2010

Personal Anti Malware, or Personal Anti Malware Center if it is registered, is a rogue anti-spyware program from the same family as Antivirus'09. This rogue is advertised through the use of aggressive advertising and false scan results in order to trick you into thinking that you are infected. When installed, Personal Anti Malware will configure itself to start automatically when you login to Windows. Once running it will scan your computer and display a variety of supposedly infected items on your computer. In reality, the files it detects are all legitimate programs. In fact, the only items it detected that are malware are the Personal Anti Malware files themselves. Therefore, please do not delete any of the files it states are infections as it will cause legitimate programs to not operate properly.

  • Personal Anti Malware screen shot
  • Scanning screen
  • Installer
  • Fake Security Alert
  • Personal Anti Malware Security Essentials
  • Registered version of Personal Anti Malware Center

While the program is running you will also see a constant barrage of security alerts and nag screens on your desktop. These alerts range from stating that you are being hacked to malware processes being detected running on your machine. An example of the type of alert you will see is:

Personal Anti Malware
Your system is infected with version of Spy-1840.
This malicious program is a Trojan.
It infected capinfos.exe.
This Trojan attempts to steal and corrupt your private information.
Click here to save your private information!
Critical System Warning!

Personal Anti Malware also installs a program called C:\WINDOWS\system32\SysShield.exe that displays a window called Security Essentials. This window pretends to be a security information resource, but in reality only promotes the Personal Anti Malware program. Just like the scan results, the information in the Security Essentials window and the fake security alerts are all fake and should be ignored.

Without a doubt, Personal Anti Malware Center was created to scam you out of your money by making you think your computer has a security problem. Do not purchase this program, and if you already have, please contact your credit card company and dispute the charges. Last, but not least, to remove this program and any related malware, please use the removal guide below.

Personal Anti Malware Center Removal Options

Self Help Guide

This guide contains advanced information, but has been written in such a way so that anyone can follow it. Please ensure your data is backed up before proceeding.

If you are uncomfortable making changes to your computer or following these steps, do not worry! Instead you can get free one-on-one help by asking in the forums.
  1. Print out these instructions as we may need to close every window that is open later in the fix.

  2. It is possible that the infection you are trying to remove will not allow you to download files on the infected computer. If this is the case, then you will need to download the files requested in this guide on another computer and then transfer them to the infected computer. You can transfer the files via a CD/DVD, external drive, or USB flash drive.

  3. Before we can do anything we must first end the processes that belong to Personal Anti Malware Center so that it does not interfere with the cleaning procedure. To do this, please download RKill to your desktop from the following link.

    RKill Download Link - (Download page will open in a new tab or browser window.)

    When at the download page, click on the Download Now button labeled iExplore.exe download link. When you are prompted where to save it, please save it on your desktop.

  4. Once it is downloaded, double-click on the iExplore.exe icon in order to automatically attempt to stop any processes associated with Personal Anti Malware Center and other Rogue programs. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step. If you get a message that RKill is an infection, do not be concerned. This message is just a fake warning given by Personal Anti Malware Center when it terminates programs that may potentially remove it. If you run into these infections warnings that close RKill, a trick is to leave the warning on the screen and then run RKill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate Personal Anti Malware Center . So, please try running RKill until the malware is no longer running. You will then be able to proceed with the rest of the guide. If you continue having problems running RKill, you can download the other renamed versions of RKill from the rkill download page. All of the files are renamed copies of RKill, which you can try instead. Please note that the download page will open in a new browser window or tab.

    Do not reboot your computer after running RKill as the malware programs will start again.


  5. At this point you should download Malwarebytes Anti-Malware, or MBAM, to scan your computer for any any infections or adware that may be present. Please download Malwarebytes from the following location and save it to your desktop:

    Malwarebytes Anti-Malware Download Link (Download page will open in a new window)

  6. Once downloaded, close all programs and Windows on your computer, including this one.

  7. Double-click on the icon on your desktop named mb3-setup-1878.1878-3.0.6.1469.exe. This will start the installation of MBAM onto your computer.

  8. When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave Launch Malwarebytes Anti-Malware checked. Then click on the Finish button. If MalwareBytes prompts you to reboot, please do not do so.

  9. MBAM will now start and you will be at the main screen as shown below.



    Malwarebytes Anti-Malware


    Please click on the Scan Now button to start the scan. If there is an update available for Malwarebytes it will automatically download and install it before performing the scan.

  10. MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.



    Malwarebytes Anti-Malware


  11. When MBAM is finished scanning it will display a screen that displays any malware that it has detected. Please note that the infections found may be different than what is shown in the image below due to the guide being updated for newer versions of MBAM.


    MalwareBytes Scan Results


    You should now click on the Remove Selected button to remove all the seleted malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

  12. You can now exit the MBAM program.

  13. As many rogues and other malware are installed through vulnerabilities found in out-dated and insecure programs, it is strongly suggested that you use Secunia PSI to scan for vulnerable programs on your computer. A tutorial on how to use Secunia PSI to scan for vulnerable programs can be found here:

    How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector

 

Your computer should now be free of the Personal AntiMalware Center program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future.

View Associated Personal Anti Malware Center Files

Files from the unregistered version: c:\Documents and Settings\All Users\Start Menu\Personal Anti Malware c:\Documents and Settings\All Users\Start Menu\Personal Anti Malware\Personal Anti Malware.lnk c:\Documents and Settings\All Users\Start Menu\Personal Anti Malware\Support.lnk c:\Program Files\Personal Anti Malware c:\Program Files\Personal Anti Malware\add.exe c:\Program Files\Personal Anti Malware\AVP_Update.exe c:\Program Files\Personal Anti Malware\PAM.exe c:\Program Files\Personal Anti Malware\scanopt.sys c:\Program Files\Personal Anti Malware\Support.url c:\Program Files\Personal Anti Malware\svo.scf c:\Program Files\Personal Anti Malware\sysdata.sys c:\Program Files\Personal Anti Malware\SysShield.exe c:\Program Files\Personal Anti Malware\Uninstall.exe c:\Program Files\Personal Anti Malware\vlist c:\Program Files\Personal Anti Malware\warning.mht c:\Program Files\Personal Anti Malware\bitmaps c:\Program Files\Personal Anti Malware\bitmaps\nagsr c:\Program Files\Personal Anti Malware\bitmaps\nagsr\nag8b1c.bmp c:\Program Files\Personal Anti Malware\bitmaps\nagsr\nag8b1o.bmp c:\Program Files\Personal Anti Malware\bitmaps\nagsr\nag8b1u.bmp c:\Program Files\Personal Anti Malware\bitmaps\nagsr\nag8b2c.bmp c:\Program Files\Personal Anti Malware\bitmaps\nagsr\nag8b2o.bmp c:\Program Files\Personal Anti Malware\bitmaps\nagsr\nag8b2u.bmp c:\Program Files\Personal Anti Malware\bitmaps\nagsr\nagcodeok.bmp c:\Program Files\Personal Anti Malware\bitmaps\nagsr\nagcodewrong.bmp c:\Program Files\Personal Anti Malware\bitmaps\nagsr\nagop.bmp c:\Program Files\Personal Anti Malware\bitmaps\nagsr\nagopb1c.bmp c:\Program Files\Personal Anti Malware\bitmaps\nagsr\nagopb1o.bmp c:\Program Files\Personal Anti Malware\bitmaps\nagsr\nagopb1u.bmp c:\Program Files\Personal Anti Malware\bitmaps\nagsr\nagopb2c.bmp c:\Program Files\Personal Anti Malware\bitmaps\nagsr\nagopb2o.bmp c:\Program Files\Personal Anti Malware\bitmaps\nagsr\nagopb2u.bmp c:\Program Files\Personal Anti Malware\bitmaps\nagsr\nagopb4c.bmp c:\Program Files\Personal Anti Malware\bitmaps\nagsr\nagopb4o.bmp c:\Program Files\Personal Anti Malware\bitmaps\nagsr\nagopb4u.bmp c:\Program Files\Personal Anti Malware\bitmaps\nagsr\showvirus.bmp c:\Program Files\Personal Anti Malware\bitmaps\payment c:\Program Files\Personal Anti Malware\bitmaps\payment\pay_main.bmp c:\Program Files\Personal Anti Malware\bitmaps\payment\pay_part.bmp c:\Program Files\Personal Anti Malware\bitmaps\tray c:\Program Files\Personal Anti Malware\bitmaps\tray\Exit.bmp c:\Program Files\Personal Anti Malware\bitmaps\tray\ExitS.bmp c:\Program Files\Personal Anti Malware\bitmaps\tray\FullScan.bmp c:\Program Files\Personal Anti Malware\bitmaps\tray\FullScanS.bmp c:\Program Files\Personal Anti Malware\bitmaps\tray\Open.bmp c:\Program Files\Personal Anti Malware\bitmaps\tray\OpenS.bmp c:\Program Files\Personal Anti Malware\bitmaps\tray\Register.bmp c:\Program Files\Personal Anti Malware\bitmaps\tray\RegisterS.bmp c:\Program Files\Personal Anti Malware\bitmaps\tray\Update.bmp c:\Program Files\Personal Anti Malware\bitmaps\tray\UpdateS.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows c:\Program Files\Personal Anti Malware\bitmaps\windows\bmhelpc.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\bmhelpo.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\bmhelpu.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\bmrecc.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\bmreco.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\bmrecu.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\bmsecc.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\bmseco.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\bmsecu.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\bmsetc.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\bmseto.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\bmsetu.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\bmssc.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\bmsso.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\bmssu.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\closec.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\closeo.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\closeu.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\main.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\minimizec.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\minimizeo.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\minimizeu.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\registerc.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\registero.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\registeru.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\splash.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\updatec.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\updateu.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\options c:\Program Files\Personal Anti Malware\bitmaps\windows\options\checkc.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\options\checku.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\options\options.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\options\Thumbs.db c:\Program Files\Personal Anti Malware\bitmaps\windows\Recover c:\Program Files\Personal Anti Malware\bitmaps\windows\Recover\radioc.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\Recover\radiou.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\Recover\recokc.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\Recover\recoko.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\Recover\recoku.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\Recover\recover.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\Security c:\Program Files\Personal Anti Malware\bitmaps\windows\Security\secau.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\Security\secb1.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\Security\secgs.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\Security\secscannowc.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\Security\secscannowo.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\Security\secscannowu.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\Security\secsp.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\Security\secupdc.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\Security\secupdnowc.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\Security\secupdnowo.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\Security\secupdnowu.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\Security\secupdu.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\Security\secvp.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\Security\Thumbs.db c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\PBEmpty.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\PBFull.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\removec.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\removeo.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\removeu.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\RiskLevelHi.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\RiskLevelLow.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\RiskLevelMid.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\savec.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\saveo.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\saveu.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\ScanWnd.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\selectc.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\selecto.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\selectu.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\ssscanagainc.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\ssscanagaino.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\ssscanagainu.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\Thumbs.db c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\unselectc.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\unselecto.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\unselectu.bmp c:\Program Files\Personal Anti Malware\bitmaps\windows\sustemscan\window.bmp Files from the registered version: c:\Program Files\AMC c:\Program Files\AMC\Support.url c:\Program Files\AMC\Web.url c:\Program Files\AMC\bin c:\Program Files\AMC\bin\AMC.exe c:\Program Files\AMC\bin\CreateProcessLib.dll c:\Program Files\AMC\bin\libclamav.dll c:\Program Files\AMC\bin\pthreadVC2.dll c:\Program Files\AMC\bin\Uninstall.exe c:\Program Files\AMC\data c:\Program Files\AMC\data\main.cvd c:\Program Files\AMC\data\ext c:\Program Files\AMC\data\ext\.dll c:\Program Files\AMC\data\ext\.exe c:\Program Files\AMC\data\ext\.sys c:\Program Files\AMC\data\help c:\Program Files\AMC\data\help\1.rtf c:\Program Files\AMC\data\help\2.rtf c:\Program Files\AMC\data\help\3.rtf c:\Program Files\AMC\data\help\4.rtf c:\Program Files\AMC\data\help\5.rtf c:\Program Files\AMC\data\help\6.rtf c:\Program Files\AMC\data\help\main.rtf c:\Program Files\AMC\data\temp c:\Program Files\AMC\data\temp\clamav-1ebcd6f302aff5add724ec7dca98d0d2 c:\Program Files\AMC\quarantine c:\Program Files\AMC\quarantine\qinfo.dat c:\Documents and Settings\All Users\Start Menu\Personal Anti Malware Center c:\Documents and Settings\All Users\Start Menu\Personal Anti Malware Center\On the Web.lnk c:\Documents and Settings\All Users\Start Menu\Personal Anti Malware Center\Personal Anti Malware Center.lnk c:\Documents and Settings\All Users\Start Menu\Personal Anti Malware Center\Support.lnk c:\Documents and Settings\All Users\Start Menu\Personal Anti Malware Center\Uninstall Anti Malware Center.lnk %UserProfile%\Desktop\Personal Anti Malware Center.lnk

File Location Notes:

%UserProfile% refers to the current user's profile folder. By default, this is C:\Documents and Settings\<Current User> for Windows 2000/XP, C:\Users\<Current User> for Windows Vista/7/8, and c:\winnt\profiles\<Current User> for Windows NT.

View Associated Personal Anti Malware Center Registry Information

Registry entries from the unregistered version: HKEY_CURRENT_USER\Software\AV2009 HKEY_CURRENT_USER\Software\AVP09 HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "Personal Anti Malware" HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "Windows applications server" HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform "AVP09" Registry entries from the registered version: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\AMC HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run "Personal Anti Malware Center" HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce "C:\DOCUME~1\Bleeping\LOCALS~1\Temp\delav2009.bat" HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce "C:\DOCUME~1\Bleeping\LOCALS~1\Temp\delInstavp2009.bat" HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce "C:\DOCUME~1\Bleeping\LOCALS~1\Temp\delUpdav2009.bat"

This is a self-help guide. Use at your own risk.

BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus,Trojan,Spyware, and Malware Removal Logs forum.

If you have any questions about this self-help guide then please post those questions in our Am I infected? What do I do? and someone will help you.

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