How to remove MalwareDoc or Malware Doctor (Uninstall Instructions)

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• February 19, 2009

What is MalwareDoc?

Skip this and learn how to remove MalwareDoc!

MalwareDoc is a clone of the rogue called AntiSpy Knight. This program is classified as a rogue because it uses deceptive advertising, attempts to trick users into thinking it's a different program, and show false results when scanning your computer. The developers of MalwareDoc were also sloppy when they cloned AntiSpy Knight into MalwareDoc as shown by the Registry key HKEY_CURRENT_USER\Software\Malware Doctor\AntiSpy Knight. When testing MalwareDoc on a freshly formatted computer it still found infections. Unfortunately, these infections were legitimate Microsoft programs that includes files such as C:\Windows\Notepad.exe, C:\Windows\regedit.exe, and C:\Windows\System32\xcopy.exe. A large concern is that infected users who are unfamiliar with this program may mistakenly delete files thinking they are infections when in fact they are files required for the proper operation of Windows.

When installed, MalwareDoc will be configured to start automatically when you boot your computer. Once running, it will scan your computer and display a variety of infections on your computer that cannot be removed unless you first purchase the program. As described above, these infections are all fake and are only being shown to scare you into thinking you are infected and to have you purchase the program. To further confuse users, when the installer creates the autostart entry in your Windows Registry that is used to start the program automatically, they chose a name that is used by a legitimate software. This name is Alcmtr and normally is associated with the a piece of audio software from RealTek. The reason they chose a legitimate name was to make it further appear like a program that should be allowed to run.

MalwareDoc is an unwanted program and has no redeeming qualities. It was not created to help anyone, but rather to steal your money. Instead of using this software, please use the free removal guide outlined below to remove MalwareDoc and any malware that was installed with it.

Self Help Guide

This guide contains advanced information, but has been written in such a way so that anyone can follow it. Please ensure your data is backed up before proceeding.

If you are uncomfortable making changes to your computer or following these steps, do not worry! Instead you can get free one-on-one help by asking in the forums.

To remove MalwareDoc, follow these steps:

1

2

To terminate any programs that may interfere with the removal process we must first download the Rkill program. Rkill will search your computer for active malware infections and attempt to terminate them so that they wont interfere with the removal process. To do this, please download RKill to your desktop from the following link.

Rkill

3

Do not reboot your computer after running RKill as the malware programs will start again.

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Malwarebytes Anti-Malware
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Double-click on the icon on your desktop named mb3-setup-1878.1878-3.5.1.2522. This will start the installation of MBAM onto your computer.

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When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, make sure you leave Launch Malwarebytes Anti-Malware checked. Then click on the Finish button. If MalwareBytes prompts you to reboot, please do not do so.

8

MBAM will now start and you will be at the main screen as shown below.

We now need to enable rootkit scanning to detect the largest amount of malware and unwanted programs that is possible with MalwareBytes. To do this, click on the Settings button on the left side of the screen and you will be brought to the general settings section.

Now click on the Protection tab at the top of the screen. You will now be shown the settings MalwareBytes will use when scanning your computer.

At this screen, please enable the Scan for rootkits setting by clicking on the toggle switch so it turns green.

9

Now that you have enabled rootkit scanning, click on the Scan button to go to the scan screen.

Make sure Threat Scan is selected and then click on the Start Scan button. If there is an update available for Malwarebytes it will automatically download and install it before performing the scan.

10

MBAM will now start scanning your computer for malware. This process can take quite a while, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.

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When MBAM is finished scanning it will display a screen that displays any malware, adware, or potentially unwanted programs that it has detected. Please note that the items found may be different than what is shown in the image below due to the guide being updated for newer versions of MBAM.

You should now click on the Remove Selected button to remove all the selected items. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

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You can now exit the MBAM program.

13

HitmanPro

When you visit the above page, please download the version that corresponds to the bit-type of the Windows version you are using.

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Once downloaded, double-click on the file named HitmanPro.exe (for 32-bit versions of Windows) or HitmanPro_x64.exe (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.

Now click on the Next button to continue with the scan process.

15

You will now be at the HitmanPro setup screen. If you would like to install the 30 day trial for HitmanPro, select the Yes, create a copy of HitmanPro so I can regularly scan this computer (recommended) option. Otherwise, if you just want to scan the computer this one time, please select the No, I only want to perform a one-time scan to check this computer option.

Once you have selected one of the options, please click on the Next button.

16

HitmanPro will now begin to scan your computer for infections, adware, and potentially unwanted programs. When it has finished it will display a list of all the items that Hitman has found as shown in the image below. Please note that the items found may be different than what is shown in the image.

You should now click on the Next button to have HitmanPro remove the detected items. When it is done you will be shown a Removal Results screen that shows the status of the various programs that were removed. At this screen you should click on the Next button and then if prompted you should click on the Reboot button. If HitmanPro does not prompt you to reboot, please just click on the Close button.

Once your computer has has restarted or you pressed the Close button, you should now be at your Windows desktop.

17

As many malware and unwanted programs are installed through vulnerabilities found in out-dated and insecure programs, it is strongly suggested that you use Secunia PSI to scan for vulnerable programs on your computer. A tutorial on how to use Secunia PSI to scan for vulnerable programs can be found here:

How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector

Your computer should now be free of the MalwareDoc program. If your current security solution allowed this program on your computer, you may want to consider purchasing the full-featured version of Malwarebytes Anti-Malware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

While Malwarebytes Anti-Malware & HitmanPro will scan and clean a computer for free, the free versions do not offer real-time protection. If you want to be fully protected at all times then it is recommended that you purchase a premium version.

Malwarebytes Anti-Malware

Purchase the full-featured version of Malwarebytes Anti-Malware, which includes real-time protection, scheduled scanning, and website filtering, to protect yourself against these types of threats in the future!

HitmanPro

Purchase the full-featured version of HitmanPro, which includes discover viruses, trojans, rootkits, spyware and other malware on up-to-date and fully protected computers using cloud protection and behavioral detections, to protect yourself against these types of threats in the future!

Disclaimer: While we do earn a commission from the sale of the above products, rest assured we only recommend them due to their effectiveness.

View Associated MalwareDoc Files

c:\Program Files\Malware Doctor c:\Program Files\Malware Doctor\htmlayout.dll c:\Program Files\Malware Doctor\maincfg.xml c:\Program Files\Malware Doctor\Malware Doctor.exe c:\Program Files\Malware Doctor\unins000.dat c:\Program Files\Malware Doctor\unins000.exe c:\Program Files\Malware Doctor\Validation.dll c:\Program Files\Malware Doctor\GUI c:\Program Files\Malware Doctor\GUI\help.htm c:\Program Files\Malware Doctor\GUI\index.htm c:\Program Files\Malware Doctor\GUI\main.css c:\Program Files\Malware Doctor\GUI\options.htm c:\Program Files\Malware Doctor\GUI\protect.htm c:\Program Files\Malware Doctor\GUI\r_index.htm c:\Program Files\Malware Doctor\GUI\r_protect.htm c:\Program Files\Malware Doctor\GUI\r_support.htm c:\Program Files\Malware Doctor\GUI\register.htm c:\Program Files\Malware Doctor\GUI\status.htm c:\Program Files\Malware Doctor\GUI\support.htm c:\Program Files\Malware Doctor\GUI\update.htm c:\Program Files\Malware Doctor\GUI\images c:\Program Files\Malware Doctor\GUI\images\about.png c:\Program Files\Malware Doctor\GUI\images\banner.png c:\Program Files\Malware Doctor\GUI\images\button-back.png c:\Program Files\Malware Doctor\GUI\images\button-back-active.png c:\Program Files\Malware Doctor\GUI\images\button-back-hover.png c:\Program Files\Malware Doctor\GUI\images\focusled.png c:\Program Files\Malware Doctor\GUI\images\greenpoint.png c:\Program Files\Malware Doctor\GUI\images\header.jpg c:\Program Files\Malware Doctor\GUI\images\header.png c:\Program Files\Malware Doctor\GUI\images\header_right.jpg c:\Program Files\Malware Doctor\GUI\images\header-hover.png c:\Program Files\Malware Doctor\GUI\images\help.ico c:\Program Files\Malware Doctor\GUI\images\noconnection.png c:\Program Files\Malware Doctor\GUI\images\ok.png c:\Program Files\Malware Doctor\GUI\images\options.ico c:\Program Files\Malware Doctor\GUI\images\options.png c:\Program Files\Malware Doctor\GUI\images\progress-back.png c:\Program Files\Malware Doctor\GUI\images\progress-body.png c:\Program Files\Malware Doctor\GUI\images\progress-body-dark.png c:\Program Files\Malware Doctor\GUI\images\protect.png c:\Program Files\Malware Doctor\GUI\images\protection.ico c:\Program Files\Malware Doctor\GUI\images\redpoint.png c:\Program Files\Malware Doctor\GUI\images\regicon.png c:\Program Files\Malware Doctor\GUI\images\register.png c:\Program Files\Malware Doctor\GUI\images\scan.ico c:\Program Files\Malware Doctor\GUI\images\sectionheader.png c:\Program Files\Malware Doctor\GUI\images\sectionheaderred.png c:\Program Files\Malware Doctor\GUI\images\shield.png c:\Program Files\Malware Doctor\GUI\images\status.ico c:\Program Files\Malware Doctor\GUI\images\stripback.png c:\Program Files\Malware Doctor\GUI\images\support.png c:\Program Files\Malware Doctor\GUI\images\tab.png c:\Program Files\Malware Doctor\GUI\images\tabback.png c:\Program Files\Malware Doctor\GUI\images\tab-hover.png c:\Program Files\Malware Doctor\GUI\images\thanx.png c:\Program Files\Malware Doctor\GUI\images\toolbarback.png c:\Program Files\Malware Doctor\GUI\images\update.ico c:\Program Files\Malware Doctor\GUI\images\update.png c:\Program Files\Malware Doctor\GUI\images\warning.png c:\Program Files\Malware Doctor\GUI\images\warningicon.png c:\Documents and Settings\All Users\Start Menu\Programs\Malware Doctor c:\Documents and Settings\All Users\Start Menu\Programs\Malware Doctor\Malware Doctor.lnk

View Associated MalwareDoc Registry Information

HKEY_CURRENT_USER\Software\Malware Doctor HKEY_CURRENT_USER\Software\Malware Doctor\AntiSpy Knight HKEY_LOCAL_MACHINE\SOFTWARE\Malware Doctor HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Malware Doctor_is1 HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "Alcmtr"

This is a self-help guide. Use at your own risk.

BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus,Trojan,Spyware, and Malware Removal Logs forum.