Remove the FilePlus Potentially Unwanted Program

  • April 12, 2017

FilePlus is a program that allows you to download copyrighted movies, tv shows, and programs for free. What it does not tell you, though, is that this program is just a cover for the Fleercivet trojan that is installed along with it.

  • FilePlus
  • Fleercivet Network Connections

Fleercivet is an ad-clicking Trojan that uses your computer to generate revenue for the developer. While running, it will connect to various sites and emulate a real visitor so that ad impressions are registered. These ad impressions generate revenue for the developer.

How was FilePlus installed on my Computer?

It is important to note that FilePlus is bundled with and installed by free programs that did not adequately disclose that other software would be installed along with it. Therefore, it is important that you pay close attention to license agreements and installation screens when installing anything off of the Internet. If an installation screen offers you Custom or Advanced installation options, it is a good idea to select these as they will typically disclose what other 3rd party software will also be installed. Furthermore, If the license agreement or installation screens state that they are going to install a toolbar or other unwanted adware, it is advised that you immediately cancel the install and not use the free software.

As you can see, FilePlus is only being installed to hide the fact that Fleercivet is being installed along with it. It is strongly suggested that this program be removed if it is encountered on a computer as there is a good chance that other unwanted programs are installed along with it.

Self Help Guide

This guide contains advanced information, but has been written in such a way so that anyone can follow it. Please ensure your data is backed up before proceeding.

If you are uncomfortable making changes to your computer or following these steps, do not worry! Instead you can get free one-on-one help by asking in the forums.

To remove FilePlus, follow these steps:

1

This removal guide may appear overwhelming due to the amount of the steps and numerous programs that will be used. It was only written this way to provide clear, detailed, and easy to understand instructions that anyone can use to remove this infection for free. Before using this guide, we suggest that you read it once and download all necessary tools to your desktop. After doing so, please print this page as you may need to close your browser window or reboot your computer.

2

To terminate any programs that may interfere with the removal process we must first download the Rkill program. Rkill will search your computer for active malware infections and attempt to terminate them so that they wont interfere with the removal process. To do this, please download RKill to your desktop from the following link.

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Rkill

When at the download page, click on the Download Now button labeled iExplore.exe. When you are prompted where to save it, please save it on your desktop.

3

Once it is downloaded, double-click on the iExplore.exe icon in order to automatically attempt to stop any processes associated with FilePlus and other malware. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and a log file will open. Please review the log file and then close so you can continue with the next step. If you have problems running RKill, you can download the other renamed versions of RKill from the rkill download page. All of the files are renamed copies of RKill, which you can try instead. Please note that the download page will open in a new browser window or tab.

Do not reboot your computer after running RKill as the malware programs will start again.

4

At this point you should download Zemana AntiMalware, or ZAM, in order to scan your computer for any any infections or adware that may be present. Please download Zemana AntiMalware from the following location and save it to your desktop:

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Zemana AntiMalware
5

Once downloaded, close all programs and open windows on your computer.

6

Now double-click on the icon on your desktop named Zemana.AntiMalware.Setup.exe. This will start the installation of Zemana AntiMalware onto your computer.

7

When the installation begins, keep following the prompts in order to continue with the installation process. Do not make any changes to default settings and when the program has finished installing, Zemana will automatically start and display the main screen.

8

You will now be at the main screen for Zemana AntiMalware as shown below.

Zemana AntiMalware

Above the Scan button, please change the scan type to Deep Scan and then click on the Scan button to start the malware removal scan.

9

Zemana AntiMalware will now start scanning your computer for malware. This process can take quite a while, so we suggest you do something else and periodically check on the status of the scan to see when it is finished.

Zemana AntiMalware Scan

10

When Zemana has finished finished scanning it will display a screen that displays any malware that has been detected. Please note that the infections found may be different than what is shown in the image below.

Zemana AntiMalware Scan Results

Review the scan results and when you are ready to continue with the cleanup process, click on the Next button to delete or repair all of the the selected results. Once you click on the Next button, Zemana will remove any unwanted files and fix any modified legitimate files. If you receive a warning that Zemana needs to close your open browsers, please close any web browsers that may be open and then click on the OK button to continue.

Zemana will now create a System Restore Point and remove the detected files and repair any files that were modified.

11

When the process is complete, you will be shown a screen that says Completed. At this screen, you can now close the Zemana AntiMalware screen and continue with the rest of the instructions.

12

Now please download AdwCleaner and save it to your desktop. AdwCleaner will scan your computer for adware programs that may have been installed on your computer without your knowledge. You can download AdwCleaner from the following URL:

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AdwCleaner
13

When AdwCleaner has finished downloading, please double-click on the AdwCleaner.exe icon that now appears on your desktop. Once you double-click on the icon the AdwCleaner program will open and you will be presented with the program's license agreement. After you read it, click on the I agree button if you wish to continue. Otherwise, click on the I disagree button to close the program. If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.

If you selected to continue, you will be presented with the start screen as shown below.

AdwCleaner Start Screen

14

Now click on the Scan button in AdwCleaner. The program will now start to search for known adware programs that may be installed on your computer. When it has finished it will display all of the items it has found in Results section of the screen above. Please look through the results and try to determine if the programs that are listed contain ones that you do not want installed. If you find programs that you need to keep, then uncheck the entries associated with them.

For many people, the contents of the Results section may appear confusing. Unless you see a program name that you know should not be removed,please continue with the next step.

15

To remove the adware programs that were detected in the previous step, please click on the Clean button on the AdwCleaner screen. AdwCleaner will now prompt you to save any open files or data as the program will need to close any open programs before it starts to clean.

Please save your work and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.

AdwCleaner Reboot Prompt

Please click on the OK button to let AdwCleaner reboot your computer.

16

When your computer reboots and you are logged in, AdwCleaner will automatically open a log file that contains the files, registry keys, and programs that were removed from your computer.

AdwCleaner Log

Please review this log file and then close the Notepad Window.

17

Now you should download HitmanPro from the following location and save it to your desktop:

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HitmanPro

When you visit the above page, please download the version that corresponds to the bit-type of the Windows version you are using.

18

Once downloaded, double-click on the file named HitmanPro.exe (for 32-bit versions of Windows) or HitmanPro_x64.exe (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.

HitmanPro Start Screen

Now click on the Next button to continue with the scan process.

19

You will now be at the HitmanPro setup screen. If you would like to install the 30 day trial for HitmanPro, select the Yes, create a copy of HitmanPro so I can regularly scan this computer (recommended) option. Otherwise, if you just want to scan the computer this one time, please select the No, I only want to perform a one-time scan to check this computer option.

Kickstart Setup Options

Once you have selected one of the options, please click on the Next button.

20

HitmanPro will now begin to scan your computer for infections. When it has finished it will display a list of all the malware that the program found as shown in the image below. Please note that the infections found may be different than what is shown in the image.

MalwareBytes Scan Results

You should now click on the Next button to have HitmanPro remove the detected infections. When it is done you will be shown a Removal Results screen that shows the status of the various infections that were removed. At this screen you should click on the Next button and then if prompted you should click on the Reboot button. If HitmanPro does not prompt you to reboot, please just click on the Close button.

Once your computer has has restarted or you pressed the Close button, you should now be at your Windows desktop.

21

As many malware and unwanted programs are installed through vulnerabilities found in out-dated and insecure programs, it is strongly suggested that you use Secunia PSI to scan for vulnerable programs on your computer. A tutorial on how to use Secunia PSI to scan for vulnerable programs can be found here:

How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector

Your computer should now be free of the FilePlus program. If your current security solution allowed this program on your computer, you may want to consider purchasing the full-featured version of Zemana AntiMalware to protect against these types of threats in the future.

If you are still having problems with your computer after completing these instructions, then please follow the steps outlined in the topic linked below:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

Are Your Protected?

While Zemana AntiMalware & HitmanPro will scan and clean a computer for free, the free versions do not offer real-time protection. If you want to be fully protected at all times then it is recommended that you purchase a premium version.

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Zemana AntiMalware

Purchase the full-featured version of Zemana AntiMalware, which includes second opinion malware scanner when other solutions do not work, cloud scanning, and super-fast scan time, to protect yourself against these types of threats in the future!


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HitmanPro

Purchase the full-featured version of HitmanPro, which includes discover viruses, trojans, rootkits, spyware and other malware on up-to-date and fully protected computers using cloud protection and behavioral detections, to protect yourself against these types of threats in the future!

Disclaimer: While we do earn a commission from the sale of the above products, rest assured we only recommend them due to their effectiveness.

View Associated FilePlus Files

C:\Program Files (x86)\FilePlus\ C:\Program Files (x86)\FilePlus\content_resources_200_percent.pak C:\Program Files (x86)\FilePlus\content_shell.pak C:\Program Files (x86)\FilePlus\d3dcompiler_47.dll C:\Program Files (x86)\FilePlus\debugReport32.exe C:\Program Files (x86)\FilePlus\debugReport64.exe C:\Program Files (x86)\FilePlus\ffmpeg.dll C:\Program Files (x86)\FilePlus\FilePlus.exe C:\Program Files (x86)\FilePlus\icudtl.dat C:\Program Files (x86)\FilePlus\in32.dll C:\Program Files (x86)\FilePlus\in64.dll C:\Program Files (x86)\FilePlus\libEGL.dll C:\Program Files (x86)\FilePlus\libGLESv2.dll C:\Program Files (x86)\FilePlus\LICENSE C:\Program Files (x86)\FilePlus\LICENSES.chromium.html C:\Program Files (x86)\FilePlus\locales\ C:\Program Files (x86)\FilePlus\locales\am.pak C:\Program Files (x86)\FilePlus\locales\ar.pak C:\Program Files (x86)\FilePlus\locales\bg.pak C:\Program Files (x86)\FilePlus\locales\bn.pak C:\Program Files (x86)\FilePlus\locales\ca.pak C:\Program Files (x86)\FilePlus\locales\cs.pak C:\Program Files (x86)\FilePlus\locales\da.pak C:\Program Files (x86)\FilePlus\locales\de.pak C:\Program Files (x86)\FilePlus\locales\el.pak C:\Program Files (x86)\FilePlus\locales\en-GB.pak C:\Program Files (x86)\FilePlus\locales\en-US.pak C:\Program Files (x86)\FilePlus\locales\es-419.pak C:\Program Files (x86)\FilePlus\locales\es.pak C:\Program Files (x86)\FilePlus\locales\et.pak C:\Program Files (x86)\FilePlus\locales\fa.pak C:\Program Files (x86)\FilePlus\locales\fake-bidi.pak C:\Program Files (x86)\FilePlus\locales\fi.pak C:\Program Files (x86)\FilePlus\locales\fil.pak C:\Program Files (x86)\FilePlus\locales\fr.pak C:\Program Files (x86)\FilePlus\locales\gu.pak C:\Program Files (x86)\FilePlus\locales\he.pak C:\Program Files (x86)\FilePlus\locales\hi.pak C:\Program Files (x86)\FilePlus\locales\hr.pak C:\Program Files (x86)\FilePlus\locales\hu.pak C:\Program Files (x86)\FilePlus\locales\id.pak C:\Program Files (x86)\FilePlus\locales\it.pak C:\Program Files (x86)\FilePlus\locales\ja.pak C:\Program Files (x86)\FilePlus\locales\kn.pak C:\Program Files (x86)\FilePlus\locales\ko.pak C:\Program Files (x86)\FilePlus\locales\lt.pak C:\Program Files (x86)\FilePlus\locales\lv.pak C:\Program Files (x86)\FilePlus\locales\ml.pak C:\Program Files (x86)\FilePlus\locales\mr.pak C:\Program Files (x86)\FilePlus\locales\ms.pak C:\Program Files (x86)\FilePlus\locales\nb.pak C:\Program Files (x86)\FilePlus\locales\nl.pak C:\Program Files (x86)\FilePlus\locales\pl.pak C:\Program Files (x86)\FilePlus\locales\pt-BR.pak C:\Program Files (x86)\FilePlus\locales\pt-PT.pak C:\Program Files (x86)\FilePlus\locales\ro.pak C:\Program Files (x86)\FilePlus\locales\ru.pak C:\Program Files (x86)\FilePlus\locales\sk.pak C:\Program Files (x86)\FilePlus\locales\sl.pak C:\Program Files (x86)\FilePlus\locales\sr.pak C:\Program Files (x86)\FilePlus\locales\sv.pak C:\Program Files (x86)\FilePlus\locales\sw.pak C:\Program Files (x86)\FilePlus\locales\ta.pak C:\Program Files (x86)\FilePlus\locales\te.pak C:\Program Files (x86)\FilePlus\locales\th.pak C:\Program Files (x86)\FilePlus\locales\tr.pak C:\Program Files (x86)\FilePlus\locales\uk.pak C:\Program Files (x86)\FilePlus\locales\vi.pak C:\Program Files (x86)\FilePlus\locales\zh-CN.pak C:\Program Files (x86)\FilePlus\locales\zh-TW.pak C:\Program Files (x86)\FilePlus\natives_blob.bin C:\Program Files (x86)\FilePlus\node.dll C:\Program Files (x86)\FilePlus\Portable Settings\ C:\Program Files (x86)\FilePlus\report32.dat C:\Program Files (x86)\FilePlus\resources\ C:\Program Files (x86)\FilePlus\resources\app.asar C:\Program Files (x86)\FilePlus\resources\app.asar.unpacked\ C:\Program Files (x86)\FilePlus\resources\app.asar.unpacked\static\ C:\Program Files (x86)\FilePlus\resources\app.asar.unpacked\static\ico\ C:\Program Files (x86)\FilePlus\resources\app.asar.unpacked\static\ico\WebTorrent.jpg C:\Program Files (x86)\FilePlus\resources\app.asar.unpacked\static\ico\WebTorrentFile.ico C:\Program Files (x86)\FilePlus\resources\app.asar.unpacked\static\ico\WebTorrentFile.png C:\Program Files (x86)\FilePlus\resources\app.asar.unpacked\static\WebTorrent.icns C:\Program Files (x86)\FilePlus\resources\app.asar.unpacked\static\WebTorrent.ico C:\Program Files (x86)\FilePlus\resources\app.asar.unpacked\static\WebTorrent.jpg C:\Program Files (x86)\FilePlus\resources\app.asar.unpacked\static\WebTorrent.png C:\Program Files (x86)\FilePlus\resources\app.asar.unpacked\static\WebTorrentFile.icns C:\Program Files (x86)\FilePlus\resources\app.asar.unpacked\static\WebTorrentFile.ico C:\Program Files (x86)\FilePlus\resources\app.asar.unpacked\static\WebTorrentFile.png C:\Program Files (x86)\FilePlus\resources\electron.asar C:\Program Files (x86)\FilePlus\snapshot_blob.bin C:\Program Files (x86)\FilePlus\ui_resources_200_percent.pak C:\Program Files (x86)\FilePlus\unins000.dat C:\Program Files (x86)\FilePlus\unins000.exe C:\Program Files (x86)\FilePlus\version C:\Program Files (x86)\FilePlus\xinput1_3.dll C:\ProgramData\Microsoft\Windows\Start Menu\Programs\FilePlus\ C:\ProgramData\Microsoft\Windows\Start Menu\Programs\FilePlus\FilePlus.lnk %UserProfile%\AppData\Local\@000001.dat %UserProfile%\AppData\Local\@system.temp %UserProfile%\AppData\Local\Browser %UserProfile%\AppData\Local\Browser\ibox64.exe %UserProfile%\AppData\Local\mode3.bin %UserProfile%\AppData\Local\update_ultra.exe %UserProfile%\AppData\Roaming\@con.bin C:\Windows\Tattvamasi C:\Windows\Tattvamasi\ultra32.exe C:\Windows\Tattvamasi\ultra32d.exe C:\Windows\Tattvamasi\WinUpdaterLog.exe C:\Windows\Tattvamasi\WUpdate64.dll

File Location Notes:

%UserProfile% refers to the current user's profile folder. By default, this is C:\Documents and Settings\<Current User> for Windows 2000/XP, C:\Users\<Current User> for Windows Vista/7/8, and c:\winnt\profiles\<Current User> for Windows NT.

View Associated FilePlus Registry Information

HKLM\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore\DisableSR 1 HKLM\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore\DisableConfig 1 HKLM\SOFTWARE\Policies\Microsoft\MRT\DontReportInfectionInformation 1 HKLM\SOFTWARE\Policies\Microsoft\Windows Defender\DisableAntiSpyware 1 HKLM\SOFTWARE\Policies\Microsoft\Windows Defender\Spynet HKLM\SOFTWARE\Policies\Microsoft\Windows Defender\Spynet\SpyNetReporting 0 HKLM\SOFTWARE\Policies\Microsoft\Windows Defender\Spynet\SubmitSamplesConsent 2 HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\FilePlus_is1 HKCU\Software\Microsoft\Windows\CurrentVersion\Run\OpenTrafficB %UserProfile%\AppData\Local\Browser\ibox64.exe HKLM\SYSTEM\CurrentControlSet\services\UpdaterLong

This is a self-help guide. Use at your own risk.

BleepingComputer.com can not be held responsible for problems that may occur by using this information. If you would like help with any of these fixes, you can ask for malware removal assistance in our Virus,Trojan,Spyware, and Malware Removal Logs forum.

If you have any questions about this self-help guide then please post those questions in our Am I infected? What do I do? and someone will help you.

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