AKM Antivirus 2010 Pro is a rogue anti-spyware program from the same family as Your PC Protector that is promoted through the use of Trojans and fake online anti-malware scanners. When AKM Antivirus 2010 Pro is installed it will be configured to start automatically when your computer starts. Once started it will scan your computer and display numerous infections in the scan results. These infections, though, are all fake and are only being shown to scare you into purchasing the program. This infection includes the main AKM Antivirus 2010 Pro.exe executable as well as the C:\Program Files\svchost.exe executable. To remove this infection you must terminate terminate both processes, otherwise the other process will start the AKM Antivirus 2010 Pro program again.
While AKM Antivirus 2010 Pro is running it will not allow you to run a variety of legitimate security applications in order to protect itself from being removed. When you attempt to run one of these programs, the rogue will display a message stating that the program is infected and then shut it down. An example of one of these alerts is:
Running of application is impossible. The file C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe is infected.
Please activate your antivirus program.
When the rogue is running it will also display fake security alerts from your Windows taskbar stating that your computer is infected or that your computer is under attack. These alerts are:
Internet attack attempt detected:
Somebody is trugin <sic> to attack your PC:
This can result in loss of personal information and infection other computers connected to your network.
Click here to prevent attack.
Warning: Infection is Detected
Windows has found spyware infection on your computer! Click here to update your Windows antivirus software...
svchost.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost.
Please tell Microsoft about this problem.
We have created an error report that you can send to us. We will treat this report as confidential and anonymous.
Last, but not least, AKM Antivirus 2010 Pro will also display a fake Windows Security Center that suggests that you purchase the program. Just like the scan results, all of these security alerts and messages are just another tactic to make you think your computer has a security problem and should be ignored.
Without a doubt, AKM Antivirus 2010 Pro was created to scare you into purchasing the program. It goes without saying that you should definitely not purchase this program, and if you have, you should contact your credit card company and dispute the charges. Finally, please use the guide below to remove this infection and any related malware for free.
Self Help Guide
If you are uncomfortable making changes to your computer or following these steps, do not worry! Instead you can get free one-on-one help by asking in the forums.
- Print out these instructions as we may need to close every window that is
open later in the fix.
- It is possible that the infection you are trying to remove will not allow
you to download files on the infected computer. If this is the case, then
you will need to download the files requested in this guide on another computer
and then transfer them to the infected computer. You can transfer the files
via a CD/DVD, external drive, or USB flash drive.
- Before we can do anything we must first end the processes that belong to
AKM Antivirus 2010 Pro
so that it does not interfere with the cleaning procedure. To do this, please
download RKill to your desktop from the following link.
RKill Download Link - (Download page will open in a new tab or browser window.)
When at the download page, click on the Download Now button labeled iExplore.exe download link. When you are prompted where to save it, please save it on your desktop.
- Once it is downloaded, double-click on the iExplore.exe
icon in order to automatically attempt to stop any processes associated with
AKM Antivirus 2010 Pro
and other Rogue programs. Please be patient while the program looks for various
malware programs and ends them. When it has finished, the black window will
automatically close and you can continue with the next step. If you get a
message that RKill is an infection, do not be concerned. This message is just
a fake warning given by
AKM Antivirus 2010 Pro
when it terminates programs that may potentially remove it. If you run into
these infections warnings that close RKill, a trick is to leave the warning
on the screen and then run RKill again. By not closing the warning, this typically
will allow you to bypass the malware trying to protect itself so that rkill
AKM Antivirus 2010 Pro
. So, please try running RKill until the malware is no longer running. You
will then be able to proceed with the rest of the guide. If you continue
having problems running RKill, you can download the other renamed versions
of RKill from the rkill
download page. All of the files are renamed copies of RKill, which you
can try instead. Please note that the download page will open in a new browser
window or tab.
Do not reboot your computer after running RKill as the malware programs will start again.
- At this point you should download Malwarebytes Anti-Malware, or MBAM, to scan your computer for any any infections or adware that may be present. Please download Malwarebytes from the following
location and save it to your desktop:
Malwarebytes Anti-Malware Download Link (Download page will open in a new window)
- Once downloaded, close all programs and Windows on your computer, including
- Double-click on the icon on your desktop named mb3-setup-1878.1878-184.108.40.2069.exe.
This will start the installation of MBAM onto your computer.
- When the installation begins, keep following the prompts in order to continue
with the installation process. Do not make any changes to default settings
and when the program has finished installing, make sure you leave Launch
Malwarebytes Anti-Malware checked. Then click on the Finish button. If MalwareBytes prompts you to reboot, please do not do so.
- MBAM will now start and you will be at the main screen as shown below.
Please click on the Scan Now button to start the scan. If there is an update available for Malwarebytes it will automatically download and install it before performing the scan.
- MBAM will now start scanning your computer for malware. This process can
take quite a while, so we suggest you do something else and periodically
check on the status of the scan to see when it is finished.
- When MBAM is finished scanning it will display a screen that displays any malware that it has detected. Please note that the infections found may be different
than what is shown in the image below due to the guide being updated for newer versions of MBAM.
You should now click on the Remove Selected button to remove all the seleted malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.
- You can now exit the MBAM program.
- As many rogues and other malware are installed through vulnerabilities found
in out-dated and insecure programs, it is strongly suggested that you use
Secunia PSI to scan for vulnerable programs on your computer. A tutorial on
how to use Secunia PSI to scan for vulnerable programs can be found here:
How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector
Your computer should now be free of the AKM Antivirus 2010 Pro program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future.