Disk Antivirus Professional is a computer infection from the Rogue.WinWebSec family of rogue anti-spyware programs. This program is classified as a rogue because it displays fake scan results, terminates your legitimate applications when you attempt to run them, and display numerous fake security alerts that are worded to scare you into thinking your infected. This rogue is promoted via fake online anti-malware scanners that state you are infected and then prompt you to download and install the program. This rogue is also promoted as a program required to view an online video. Last, but not least, you may also become infected with Disk Antivirus when you visit a hacked web sites that attempts to exploit vulnerabilities on your computer to install the software without your permission.
In order to protect itself from being removed, Disk Antivirus will not allow you to run your normal applications. When you attempt to launch a program the rogue will terminate it and then display an alert that states the program is infected. It does this so you are unable to run any security or anti-virus programs that can assist in its removal. The message that you will see when it terminates a program is:
Application cannot be executed. The file GoogleUpdate.exe infected.
Please activate your antivirus software.
This infection will also hijack your web browser so that it displays a security warnings when attempt to visit a site. The text of this warning is:
Warning! The site you are trying visit may harm your computer!
Your security setting level puts your computer at risk!
Activate Disk Antivirus Professional, and enable safe web surfing (recommended).
Ignore warnings and visit that site in the current stat (not recommended).
When you see this message you can safely click on the Ignore warnings and visit that site in the current state (not recommended) link so that you can visit the site you are trying to go to.
Finally, while Disk Antivirus Professional is running it will also display fake security alert that are designed to make you think your computer has a serious virus problem. Some of the messages you may see include:
Security Monitor: WARNING!
Attention! System detected a potential hazard (TrojanSPM/LX) on your computer that may infect executable files. Your private information and PC safety is at risk.
To get rid of unwanted spyware and keep your computer safe your need to update your current security software.
Click Yes to download official intrusion detection system (IDS software).
Spyware.IEMonster activity detected. This is spyware that attempts to steal passwords from Internet Explorer, Mozilla Firefox, Outlook and other programs.
Click here to remove it immediately with Disk Antivirus.
Disk Antivirus Warning
Your PC is still infected with dangerous viruses. Activate antivirus protection to prevent data loss and avoid the theft of your credit card details.
Warning: Your computer is infected
Detected spyware infection!
Click this message to install the last update of security software...
Disk Antivirus Professional Warning
Intercepting programs that may compromise your privacy and harm your system have been detected on your PC.
Click here to remove them immediately with Disk Antivirus Professional.
Just like the fake scan results, these security warnings are all false and should be ignored.
As you can see, this rogue was created for one reason; to scare you into thinking your computer has a security problem so that you will then purchase the program. It goes without saying that you should definitely not purchase Disk Antivirus Professional, and if you already have, please contact your credit card company and dispute the charges stating that the program is a scam and a computer virus. To remove Disk Antivirus Professional and other related malware, please use the free removal guide below.
Self Help Guide
- Print out these instructions as we may need to close every window that is
open later in the fix.
- Reboot your computer into Safe Mode with Networking. To
do this, turn your computer off and then back on and immediately when you
see anything on the screen, start tapping the F8 key on your
keyboard. Eventually you will be brought to a menu similar to the one below:
Using the arrow keys on your keyboard, select Safe Mode with Networking and press Enter on your keyboard. If you are having trouble entering safe mode, then please use the following tutorial: How to start Windows in Safe Mode
Windows will now boot into safe mode with networking and prompt you to login as a user. Please login as the same user you were previously logged in with in the normal Windows mode. Then proceed with the rest of the steps.
- It is possible that the infection you are trying to remove will not allow
you to download files on the infected computer. If this is the case, then
you will need to download the files requested in this guide on another computer
and then transfer them to the infected computer. You can transfer the files
via a CD/DVD, external drive, or USB flash drive.
- Before we can do anything we must first end the processes that belong to
Disk Antivirus Professional
so that it does not interfere with the cleaning procedure. To do this, please
download RKill to your desktop from the following link.
RKill Download Link - (Download page will open in a new tab or browser window.)
When at the download page, click on the Download Now button labeled iExplore.exe download link. When you are prompted where to save it, please save it on your desktop.
- Once it is downloaded, double-click on the iExplore.exe
icon in order to automatically attempt to stop any processes associated with
Disk Antivirus Professional
and other Rogue programs. Please be patient while the program looks for various
malware programs and ends them. When it has finished, the black window will
automatically close and you can continue with the next step. If you get a
message that RKill is an infection, do not be concerned. This message is just
a fake warning given by
Disk Antivirus Professional
when it terminates programs that may potentially remove it. If you run into
these infections warnings that close RKill, a trick is to leave the warning
on the screen and then run RKill again. By not closing the warning, this typically
will allow you to bypass the malware trying to protect itself so that RKill
Disk Antivirus Professional
. So, please try running RKill until the malware is no longer running. You
will then be able to proceed with the rest of the guide. Do not reboot
your computer after running RKill as the malware programs will start again.
If you continue having problems running RKill, you can download the other renamed versions of RKill from the RKill download page. Both of these files are renamed copies of RKill, which you can try instead. Please note that the download page will open in a new browser window or tab.
- At this point you should download Malwarebytes Anti-Malware, or MBAM, to scan your computer for any any infections or adware that may be present. Please download Malwarebytes from the following
location and save it to your desktop:
Malwarebytes Anti-Malware Download Link (Download page will open in a new window)
- Once downloaded, close all programs and Windows on your computer, including
- Double-click on the icon on your desktop named mbam-setup-bc.1878-18.104.22.1683.exe.
This will start the installation of MBAM onto your computer.
- When the installation begins, keep following the prompts in order to continue
with the installation process. Do not make any changes to default settings
and when the program has finished installing, make sure you leave Launch
Malwarebytes Anti-Malware checked. Then click on the Finish button. If MalwareBytes prompts you to reboot, please do not do so.
- MBAM will now start and you will be at the main screen as shown below.
Please click on the Scan Now button to start the scan. If there is an update available for Malwarebytes it will automatically download and install it before performing the scan.
- MBAM will now start scanning your computer for malware. This process can
take quite a while, so we suggest you do something else and periodically
check on the status of the scan to see when it is finished.
- When MBAM is finished scanning it will display a screen that displays any malware that it has detected. Please note that the infections found may be different
than what is shown in the image below due to the guide being updated for newer versions of MBAM.
You should now click on the Remove Selected button to remove all the seleted malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.
- You can now exit the MBAM program. If Malwarebytes did not prompt you to reboot your computer, please do so that you are back in normal mode.
- As many rogues and other malware are installed through vulnerabilities found
in out-dated and insecure programs, it is strongly suggested that you use
Secunia PSI to scan for vulnerable programs on your computer. A tutorial on
how to use Secunia PSI to scan for vulnerable programs can be found here:
How to detect vulnerable and out-dated programs using Secunia Personal Software Inspector
Your computer should now be free of the Disk Antivirus program. If your current anti-virus solution let this infection through, you may want to consider purchasing the PRO version of Malwarebytes Anti-Malware to protect against these types of threats in the future.