Reports have been coming in the for the past 2 hours that AOL Mail is down. It is not currently known what is causing the outage, but the AOL Customer Support Twitter account has stated tht the company is looking into issues with both AOL and Yahoo.
Some customers are reporting an issue with logging into Yahoo and AOL due to a server error. We are aware and working to get this resolved as soon as possible. Thank you for your patience!— AOL Customer Support (@AOLSupportHelp) November 6, 2018
Sorry for the continued inconvenience that you may be experiencing with accessing AOL. We are working on a fix and hope to have it resolved as soon as possible. Thank you for your patience.— AOL Customer Support (@AOLSupportHelp) November 6, 2018
When users attempt to login they may get errors stating that the IP address for the servers oidc.mail.aol.com or api.login.aol.com could not be found. As these servers are used as part of the login process, it is most likely why user's are having a problem.
Reports are coming in that AOL is starting to restore service for some regions, but users still report having problems connecting.
BleepingComputer has contacted OAUTH, AOL's parent company, for comment, but had not heard back at the time of this publication.
Update 11/5/18 11:30 EST: AOL's Customer Support account announced that all services should be restored.
You should now be able to access AOL without any errors. Please let us know if you continue to experience issues. Thank you for your patience as we worked to get this resolved.— AOL Customer Support (@AOLSupportHelp) November 6, 2018