Apple Lock

Apple has released a new data & privacy portal that can be used to download data that is linked to your Apple ID. This data can include transaction history, Apple app history, AppleCare history, marketing data, and more.

To access the portal, you need to go to and login with the Apple ID associated with your account.

Login to Apple's Privacy Portal
Login to Apple's Privacy Portal

Once you are logged in, you will be presented with the "Get a copy of your data", "Correct your data", "Deactivate your account", "Delete your account" choices.

Apple's Privacy Portal
Apple's Privacy Portal

For the most part, the choices are self explanatory and in this article we will focus mostly on using the portal to download your Apple data. It should be noted, though, that the "Correct your data" option simply brings you to a page containing links to the Apple ID  and Apple Store account pages.

To download your data, click on the "Get a copy of your data" option and you will be presented with a page displaying the type of information that can be downloaded.

Get a copy of your data Page
Get a copy of your data Page

The data that can be downloaded using this portal includes:

App Store, iTunes Store, iBooks Store, Apple Music activity
Apple ID account and device information
Apple Online and Retail Stores activity
AppleCare support history, repair requests, and more
Game Center activity
iCloud Bookmarks and reading list
iCloud Calendars and Reminders
iCloud Contacts
iCloud Notes
Maps Report an Issue
Marketing subscriptions, downloads, and other activity
Other data
iCloud Drive files and documents
iCloud Mail
iCloud Photos

When downloading your data, it will be delivered in various formats. For textual data, it will be delivered as a spreadsheet or in JSON, CSV, XML, or PDF files. For binary files, it will be delivered in its original format. For example, images will be sent as image files and files stored in iCloud will be delivered as its native format.

Apple states that adding iCloud Drive files and documents, iCloud Mail, and iCloud Photos iCLoud Drive files will increase the size and time required to collect your data.

Once you have selected all of the items you wish to download, Apple will compile it into a downloadable archive. According to Apple this process can take up to 7 days to complete.

"As a reminder, this process can take up to seven days. To ensure the security of your data, we use this time to verify that the request was made by you."

While your data is being prepared, you can check on its status by visiting

When Apple has finished compiling your data, they will send you an email that contains a link to the page where you can download it. 

Download your data page
Download your data page

Each data category will be compiled into its own archive that you can download. For binary files, the data will be in its original format. For textual data, it will either be in a json file, a spreadsheet, or some other text file.

You can see an example of data from Game Center below.

Game Center Data
Game Center Data

After you have downloaded your data, you should go back to the download page and click on the "Delete this copy" link in order to delete the data from Apple's servers.

Update 10/23/18: Added more information about how to collect the data when it is ready and the format the data will be given in.

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