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Hjt Log And Panda Log - Rootkit


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#1 Phil_at_Work

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Posted 13 July 2007 - 09:58 PM

As the title says I can't seem to get rid of this rootkit. I spent several hours cleaning a clients PC at work today and am burned out. Any help is appreciated.

HJT Log

Logfile of HijackThis v1.99.1
Scan saved at 10:43:17 PM, on 7/13/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\spoolsv.exe
F:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
F:\Program Files\Norton AntiVirus\navapsvc.exe
F:\Program Files\Norton Utilities\NPROTECT.EXE
F:\WINDOWS\system32\nvsvc32.exe
F:\Program Files\Speed Disk\nopdb.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\ZONELABS\vsmon.exe
F:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
F:\WINDOWS\Explorer.EXE
F:\WINDOWS\Mixer.exe
F:\PROGRA~1\NORTON~2\navapw32.exe
F:\WINDOWS\system32\RUNDLL32.EXE
F:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
F:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
F:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
F:\WINDOWS\system32\ctfmon.exe
F:\PROGRA~1\COMMON~1\PCSuite\Services\SERVIC~1.EXE
F:\Program Files\AIM\aim.exe
F:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\MMDiag.exe
F:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mim.exe
F:\Program Files\Common Files\Real\Update_OB\realsched.exe
F:\Program Files\Internet Explorer\iexplore.exe
F:\WINDOWS\system32\NOTEPAD.EXE
F:\WINDOWS\regedit.exe
F:\Program Files\Mozilla Firefox\firefox.exe
F:\Documents and Settings\Phil\Desktop\Antivirus\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.excite.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/ymsgr/defaul...rch/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://rd.yahoo.com/customize/ymsgr/defaul...://my.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://rd.yahoo.com/customize/ymsgr/defaul...//www.yahoo.com
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - F:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - F:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - F:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [C-Media Mixer] Mixer.exe /startup
O4 - HKLM\..\Run: [NAV Agent] F:\PROGRA~1\NORTON~2\navapw32.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE F:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE F:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] F:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [DataLayer] F:\PROGRA~1\COMMON~1\PCSuite\DATALA~1\DATALA~1.EXE
O4 - HKLM\..\Run: [PCSuiteTrayApplication] F:\PROGRA~1\Nokia\NOKIAP~1\TRAYAP~1.EXE
O4 - HKLM\..\Run: [LVCOMS] F:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [Zone Labs Client] "F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [QuickTime Task] "F:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "F:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ZoneAlarm Client] "F:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [ctfmon.exe] F:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [CleanUp!] F:\Program Files\CleanUp!\Cleanup.exe /WindowsRestart
O8 - Extra context menu item: Download with GetRight - F:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://F:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - F:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - F:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - F:\Program Files\AIM\aim.exe
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/english/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
O16 - DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} (FilePlanet Download Control Class) - http://www.fileplanet.com/fpdlmgr/cabs/FPDC_1_0_0_41.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/EP...ol_v1-0-3-9.cab
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.ipswitch.com/_installs/wsftp_le/setup.exe
O16 - DPF: {638AF6A2-81A1-4655-9FFA-9FC09CDE22CF} (CScanner Object) - http://www.pestscan.com/scanner/ppctlcab.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1094790886406
O16 - DPF: {6B4788E2-BAE8-11D2-A1B4-00400512739B} (PWMediaSendControl Class) - http://216.249.24.143/code/PWActiveXImgCtl.CAB
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2003120...all/xscan53.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O16 - DPF: {9B03C5F1-F5AB-47EE-937D-A8EDA626F876} (Anonymizer Anti-Spyware Scanner) - http://download.zonelabs.com/bin/promotion...ctor/WebAAS.cab
O16 - DPF: {E855A2D4-987E-4F3B-A51C-64D10A7E2479} (EPSImageControl Class) - http://tools.ebayimg.com/eps/activex/EPSControl_v1-32.cab
O20 - Winlogon Notify: LMIinit - F:\WINDOWS\SYSTEM32\LMIinit.dll
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - F:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - F:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - F:\Program Files\Norton Utilities\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - F:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Sandra Data Service (SandraDataSrv) - SiSoftware - F:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR1\RpcDataSrv.exe
O23 - Service: Sandra Service (SandraTheSrv) - SiSoftware - F:\Program Files\SiSoftware\SiSoftware Sandra Lite 2005.SR1\RpcSandraSrv.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - F:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - F:\Program Files\Speed Disk\nopdb.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - F:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - F:\WINDOWS\system32\ZONELABS\vsmon.exe



Panda Log


Incident Status Location

Adware:adware/maxifiles Not disinfected f:\program files\common files\Download
Hacktool:rootkit/fu.a Not disinfected hkey_local_machine\system\controlset001\enum\root\LEGACY_MSDIRECTX
Adware:adware/block-checker Not disinfected Windows Registry
Spyware:Cookie/AdDynamix Not disinfected F:\Documents and Settings\Phil\Cookies\phil@ads.addynamix[1].txt
Virus:Generic Malware Disinfected G:\PSG Misc\phreak\boxemu.zip[PHREAK.EXE]
Virus:Generic Malware Disinfected G:\PSG Misc\phreak\cphreak.zip[PHREAK.EXE]
Virus:Generic Malware Disinfected G:\PSG Misc\phreak\phonetag.zip[phonetag.exe]
Virus:Generic Malware Disinfected G:\PSG Misc\phreak\phonetag.zip[wavewash.zip][WAVEWASH.EXE]
Virus:Generic Malware Disinfected G:\PSG Misc\phreak\PT\phonetag.exe
Virus:Generic Malware Disinfected G:\PSG Misc\phreak\PT\wavewash.zip[WAVEWASH.EXE]


Thanks in Advance
~Phillip

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#2 Shaba

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Posted 21 July 2007 - 07:08 AM

Hi Phil_at_Work

Please download the Registry Search tool by clicking on the "hard drive" icon halfway down this page:
http://www.billsway.com/vbspage/
Save it to the desktop and run it. If you get an alert from your antivirus about scripting, choose to allow the script to run. Search for MSDIRECTX and click OK. Post the logfile from the tool here for me.
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#3 Phil_at_Work

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Posted 23 July 2007 - 09:11 PM

REGEDIT4
; RegSrch.vbs Bill James

; Registry search results for string "MSDIRECTX" 7/23/2007 10:12:52 PM

; NOTE: This file will be deleted when you close WordPad.
; You must manually save this file to a new location if you want to refer to it again later.
; (If you save the file with a .reg extension, you can use it to restore any Registry changes you make to these values.)


[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_MSDIRECTX]

[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_MSDIRECTX]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MSDIRECTX]

Thank you again for your assistance
~Phil

#4 Shaba

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Posted 24 July 2007 - 03:20 AM

Hi
  • Download Registrar Lite from http://www.majorgeeks.com/download469.html" target="_blank" rel="nofollow">here and install it.
  • Start Registrar Lite.
  • Type in to Address field this and click ok: HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Enum\Root\LEGACY_MSDIRECTX
  • Right-click that key and choose Properties. Click "Take ownership".
  • Right-click that key again and choose Delete.
  • Repeat process for these keys:
    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Enum\Root\LEGACY_MSDIRECTX
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\Root\LEGACY_MSDIRECTX
Do another search with registry search tool and post back results.
Microsoft MVP Consumer Security
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#5 Phil_at_Work

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Posted 24 July 2007 - 01:24 PM

Thank you for your help. After using the other tools and some more time with trial anti-virus programs, my computer is almost 100% clean. I will try this procedure that you have outlined and get back to you, thanks again

#6 Phil_at_Work

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Posted 25 July 2007 - 12:59 AM

No Instances of MSDIRECTX were found

~Phillip

#7 Shaba

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Posted 25 July 2007 - 03:35 AM

Hi

That's great :thumbsup:

Any other problems left?
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#8 Phil_at_Work

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Posted 26 July 2007 - 11:11 AM

The only thing still floating around is 2 things found by the Panda Scan
1.) Maxifiles
2.) Block Checker

I really appreciate your help thank you kindly.
~Phillip

#9 Shaba

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Posted 26 July 2007 - 11:32 AM

Hi

You can delete this folder:

f:\program files\common files\Download

As for this -> Adware:adware/block-checker Not disinfected Windows Registry.

Panda doesn't tell where is that registry value/key is so not much can be done.

Anyway, it's just a registry value/key which is totally harmless without corresponding files/folders.

If you like, we can run some scanner to see if it finds it.
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#10 Phil_at_Work

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Posted 26 July 2007 - 07:05 PM

Ok, thank you for the help. I will let the registry entry alone. My computer feels faster as does my web browsing. Thank you soo much!
~Phillip

#11 Shaba

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Posted 27 July 2007 - 03:20 AM

Hi

Then you're clean!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. A malicious site could render Java content under older, vulnerable versions of Sun's software if the user has not removed them. Please follow these steps to remove older version Java components and update:
  • Download the latest version of Java Runtime Environment (JRE) 6 Update 2 and save it to your desktop.
  • Scroll down to where it says "Java Runtime Environment (JRE) 6u2...allows end-users to run Java applications".
  • Click the "Download" button to the right.
  • Read the License Agreement and then check the box that says: "Accept License Agreement".
  • The page will refresh.
  • Click on the link to download Windows Offline Installation and save the file to your desktop.
  • Close any programs you may have running - especially your web browser.
  • Go to Start > Settings > Control Panel, double-click on Add/Remove Programs and remove all older versions of Java.
  • Check (highlight) any item with Java Runtime Environment (JRE or J2SE) in the name.
  • Click the Remove or Change/Remove button.
  • Repeat as many times as necessary to remove each Java versions.
  • Reboot your computer once all Java components are removed.
  • Then from your desktop double-click on jre-6u2-windows-i586-p.exe to install the newest version.
  • Disable and Enable System Restore. - If you are using Windows XP then you should disable and re-enable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Windows XP System Restore Guide
Reenable system restore with instructions from tutorial above
  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
  • From within Internet Explorer click on the Tools menu and then click on Options.
  • Click once on the Security tab
  • Click once on the Internet icon so it becomes highlighted.
  • Click once on the Custom Level button.
  • Change the Download signed ActiveX controls to Prompt
  • Change the Download unsigned ActiveX controls to Disable
  • Change the Initialize and script ActiveX controls not marked as safe to Disable
  • Change the Installation of desktop items to Prompt
  • Change the Launching programs and files in an IFRAME to Prompt
  • Change the Navigate sub-frames across different domains to Prompt
  • When all these settings have been made, click on the OK button.
  • If it prompts you as to whether or not you want to save the settings, press the Yes button.
  • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

See this link for a listing of some online & their stand-alone antivirus programs:

Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install Ad-Aware - Install and download Ad-Aware. You should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option.

    This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software. A tutorial on installing & using this product can be found here:

    Instructions for - Spybot S & D and Ad-aware

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety
  • IE/Spyad <= IE/Spyad places over 4000 websites and domains in the IE Restricted list which will severely impair attempts to infect your system. It basically prevents any downloads (Cookies etc) from the sites listed, although you will still be able to connect to the sites.
  • MVPS Hosts file <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer
  • Google Toolbar <= Get the free google toolbar to help stop pop up windows.
  • Comodo BOCLEAN <= Stop identity thieves from getting personal information. Instantly detects well over 1,000,000 unique, variant and repack malware in total. And it's free.
  • Winpatrol <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
    Using Winpatrol to protect your computer from malicious software
Stand Up and Be Counted ---> Malware Complaints <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place

Happy surfing and stay clean!
Microsoft MVP Consumer Security
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#12 Shaba

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Posted 29 July 2007 - 04:17 AM

Since this issue appears resolved ... this Topic is closed.

If you need this topic reopened, please request this by sending the moderating team
a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
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