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HJT Log - please help


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9 replies to this topic

#1 nokeefe

nokeefe

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Posted 26 January 2005 - 05:35 PM

I have already run spybot and adware but i my browser still keeps coming up blank with loads of popups. I have run HJT and here is the log. Any help would be greatly appreciated.

Kind regards
Nick

Logfile of HijackThis v1.99.0
Scan saved at 20:04:10, on 26/01/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\Q817606.log:ebywk
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\twink64.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\WINDOWS\apind32.exe
C:\Program Files\Saitek\Software\Profiler.exe
C:\Documents and Settings\Keith Price\Application Data\awab.exe
C:\WINDOWS\System32\NDrv.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Keith Price\Local Settings\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://thenewsearch.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://thenewsearch.com/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://thenewsearch.com/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://thenewsearch.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://thenewsearch.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\rrrag.dll/sp.html#29836
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\rrrag.dll/sp.html#29836
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\system32\rrrag.dll/sp.html#29836
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\system32\rrrag.dll/sp.html#29836
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\system32\rrrag.dll/sp.html#29836
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\rrrag.dll/sp.html#29836
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://thenewsearch.com/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\system32\rrrag.dll/sp.html#29836
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {350B3F55-CC15-3682-2B86-1463147D7290} - C:\WINDOWS\apply.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MSN - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\01.02.3000.1001\en-us\msntb.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\NeroCheck.exe
O4 - HKLM\..\Run: [EPSON Stylus C42 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE /P23 "EPSON Stylus C42 Series" /O6 "USB001" /M "Stylus C42"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [winupd] C:\WINDOWS\System32\winupd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ControlPanel] C:\WINDOWS\System32\twink64.exe internat.dll,LoadKeyboardProfile
O4 - HKLM\..\Run: [Services]
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [webscan] C:\Program Files\Acceleration Software\Anti-Virus\stopsignav.exe -k
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [rdimmp] C:\WINDOWS\System32\rdimmp.exe
O4 - HKLM\..\Run: [apind32.exe] C:\WINDOWS\apind32.exe
O4 - HKCU\..\Run: [Profiler] C:\Program Files\Saitek\Software\Profiler.exe
O4 - HKCU\..\Run: [Surs] C:\Documents and Settings\Keith Price\Application Data\awab.exe
O4 - HKCU\..\Run: [msmc] C:\WINDOWS\System32\msedpb.exe
O4 - HKCU\..\Run: [NDrv] C:\WINDOWS\System32\NDrv.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll (file missing)
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O13 - DefaultPrefix:
O13 - WWW Prefix:
O15 - Trusted Zone: *.05p.com
O15 - Trusted Zone: *.blazefind.com
O15 - Trusted Zone: *.clickspring.net
O15 - Trusted Zone: *.flingstone.com
O15 - Trusted Zone: *.mt-download.com
O15 - Trusted Zone: *.my-internet.info
O15 - Trusted Zone: *.scoobidoo.com
O15 - Trusted Zone: *.searchbarcash.com
O15 - Trusted Zone: *.searchmiracle.com
O15 - Trusted Zone: *.slotch.com
O15 - Trusted Zone: *.05p.com (HKLM)
O15 - Trusted Zone: *.blazefind.com (HKLM)
O15 - Trusted Zone: *.clickspring.net (HKLM)
O15 - Trusted Zone: *.flingstone.com (HKLM)
O15 - Trusted Zone: *.mt-download.com (HKLM)
O15 - Trusted Zone: *.my-internet.info (HKLM)
O15 - Trusted Zone: *.scoobidoo.com (HKLM)
O15 - Trusted Zone: *.searchbarcash.com (HKLM)
O15 - Trusted Zone: *.searchmiracle.com (HKLM)
O15 - Trusted Zone: *.slotch.com (HKLM)
O15 - Trusted IP range: 206.161.125.149
O15 - Trusted IP range: 206.161.125.149 (HKLM)
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.truedoc.com/activex/tdserver.cab
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\zocizodk.exe
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://195.225.177.13/20646/online.chm::/on-line.exe
O16 - DPF: {11010101-1001-1111-1000-110112345678} - ms-its:mhtml:file://c:\nosuch.mht!http://69.50.173.250/howtosearch.chm::/searchinfoxyz.exe
O16 - DPF: {11120607-1001-1111-1000-110199901123} - ms-its:mhtml:file://c:\nosuch.mht!http://www.2awm.com/file/paxan3.chm::/on-line.exe
O16 - DPF: {11212111-2121-1311-1141-115611111222} - ms-its:mhtml:file://d: oo.mht!http://fastsearchweb.com/counter/new/x.chm::/update.exe
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php...937c6314a45eb37
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - ms-its:mhtml:file://C:\ss.MHT!http://toolbar.isearch.com/install/00011/chm.chm::/files/initial.cab
O16 - DPF: {22222222-2222-2222-2222-222222222222} - file://c:\x.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/0221cb15d03aa4...ip/RdxIE601.cab
O16 - DPF: {7823A620-9DD9-11CF-A662-00AA00C066D2} (PopupMenu Object) - http://activex.microsoft.com/controls/iexp.../x86/iemenu.cab
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} - http://static.topconverting.com/activex/sl.cab
O16 - DPF: {8699D723-6DC6-47D3-B55C-489BA006B917} - http://membersites.namezero.com/webmaster..../webinstall.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - file://c:\x.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://sea1fd.sea1.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} (WMService Class) - http://download.overpro.com/WildAppNonUS.cab
O21 - SSODL: SystemCheck - {54645654-2225-4455-44A1-9F4543D34544} - C:\WINDOWS\System32\vbsys.dll
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Workstation NetLogon Service - Unknown - C:\WINDOWS\Q817606.log:ebywk.exe (file missing)

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#2 Grinler

Grinler

    Lawrence Abrams


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Posted 26 January 2005 - 11:35 PM

You are currently using hijackthis from a temp directory. This can cause problems. Please create a directory on your c: drive called c:\hijackthis and download and unzip hijackthis into that directory. Run the program from that directory from now on.

For a tutorial on how to use HijackThis please see the following link:

Using HijackThis to Remove Spyware, Browser Hijackers, and Dialers


Download the attached zip file and unzip it to your desktop.

http://www.mvps.org/winhelp2002/DelDomains.inf

Right-click on the deldomains.inf file and select 'Install'

Download cwshredder 2.12 from here:

http://cwshredder.net/bin/CWShredder.exe

Run the file after it is downloaded and click on the fix button. Let it do its thing and when its done, even if it crashes.

When its done run hijackthis again post a new log

#3 nokeefe

nokeefe
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Posted 27 January 2005 - 01:38 PM

Great thanks for the help, i have downloaded and run the programs as directed. Here is the new log as requested.

Nick

Logfile of HijackThis v1.99.0
Scan saved at 18:13:41, on 27/01/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Personal Firewall\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S10IC2.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\twink64.exe
C:\Program Files\MSN Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\apind32.exe
C:\Program Files\Saitek\Software\Profiler.exe
C:\Documents and Settings\Keith Price\Application Data\awab.exe
C:\WINDOWS\System32\NDrv.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\blueyonder IST\bin\mpbtn.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\Q817606.log:ebywk
C:\Program Files\Messenger\msmsgs.exe
C:\Documents and Settings\Keith Price\My Documents\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://thenewsearch.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://thenewsearch.com/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://thenewsearch.com/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://thenewsearch.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://thenewsearch.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\KEITHP~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\KEITHP~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\KEITHP~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\KEITHP~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\KEITHP~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://thenewsearch.com/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\KEITHP~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {76539632-A99F-E4EF-7031-09712D64FC7E} - C:\WINDOWS\system32\javayx32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {D7B87687-CF59-381D-A513-155E896D002C} - C:\WINDOWS\syshp32.dll
O3 - Toolbar: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ControlPanel] C:\WINDOWS\System32\twink64.exe internat.dll,LoadKeyboardProfile
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [apind32.exe] C:\WINDOWS\apind32.exe
O4 - HKCU\..\Run: [Profiler] C:\Program Files\Saitek\Software\Profiler.exe
O4 - HKCU\..\Run: [Surs] C:\Documents and Settings\Keith Price\Application Data\awab.exe
O4 - HKCU\..\Run: [NDrv] C:\WINDOWS\System32\NDrv.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O13 - DefaultPrefix:
O13 - WWW Prefix:
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.truedoc.com/activex/tdserver.cab
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\zocizodk.exe
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://195.225.177.13/20646/online.chm::/on-line.exe
O16 - DPF: {11010101-1001-1111-1000-110112345678} - ms-its:mhtml:file://c:\nosuch.mht!http://69.50.173.250/howtosearch.chm::/searchinfoxyz.exe
O16 - DPF: {11120607-1001-1111-1000-110199901123} - ms-its:mhtml:file://c:\nosuch.mht!http://www.2awm.com/file/paxan3.chm::/on-line.exe
O16 - DPF: {11212111-2121-1311-1141-115611111222} - ms-its:mhtml:file://d: oo.mht!http://fastsearchweb.com/counter/new/x.chm::/update.exe
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php...937c6314a45eb37
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - ms-its:mhtml:file://C:\ss.MHT!http://toolbar.isearch.com/install/00011/chm.chm::/files/initial.cab
O16 - DPF: {22222222-2222-2222-2222-222222222222} - file://c:\x.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/0221cb15d03aa4...ip/RdxIE601.cab
O16 - DPF: {7823A620-9DD9-11CF-A662-00AA00C066D2} (PopupMenu Object) - http://activex.microsoft.com/controls/iexp.../x86/iemenu.cab
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} - http://static.topconverting.com/activex/sl.cab
O16 - DPF: {8699D723-6DC6-47D3-B55C-489BA006B917} - http://membersites.namezero.com/webmaster..../webinstall.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - file://c:\x.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://sea1fd.sea1.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildAppNonUS.cab
O21 - SSODL: SystemCheck - {54645654-2225-4455-44A1-9F4543D34544} - C:\WINDOWS\System32\vbsys.dll
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ISSvc - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Network Security Service - Unknown - C:\WINDOWS\Q817606.log:ebywk.exe (file missing)

#4 Grinler

Grinler

    Lawrence Abrams


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Posted 27 January 2005 - 02:53 PM

Print out these instructions and then close all windows including Internet Explorer.

Then I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:

R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://thenewsearch.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://thenewsearch.com/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://thenewsearch.com/search.html
R1 - HKLM\Software\Microsoft\Internet Explorer,SearchURL = http://thenewsearch.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://thenewsearch.com/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\KEITHP~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\KEITHP~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\DOCUME~1\KEITHP~1\LOCALS~1\Temp\sp.html
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = file://C:\DOCUME~1\KEITHP~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\KEITHP~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://thenewsearch.com/search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = file://C:\DOCUME~1\KEITHP~1\LOCALS~1\Temp\sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {76539632-A99F-E4EF-7031-09712D64FC7E} - C:\WINDOWS\system32\javayx32.dll
O2 - BHO: (no name) - {D7B87687-CF59-381D-A513-155E896D002C} - C:\WINDOWS\syshp32.dll
O3 - Toolbar: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
O4 - HKLM\..\Run: [apind32.exe] C:\WINDOWS\apind32.exe
O4 - HKCU\..\Run: [Surs] C:\Documents and Settings\Keith Price\Application Data\awab.exe
O4 - HKCU\..\Run: [NDrv] C:\WINDOWS\System32\NDrv.exe
O4 - Startup: PowerReg Scheduler.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML
O13 - DefaultPrefix:
O13 - WWW Prefix:
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.truedoc.com/activex/tdserver.cab
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\zocizodk.exe
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://195.225.177.13/20646/online.chm::/on-line.exe
O16 - DPF: {11010101-1001-1111-1000-110112345678} - ms-its:mhtml:file://c:\nosuch.mht!http://69.50.173.250/howtosearch.chm::/searchinfoxyz.exe
O16 - DPF: {11120607-1001-1111-1000-110199901123} - ms-its:mhtml:file://c:\nosuch.mht!http://www.2awm.com/file/paxan3.chm::/on-line.exe
O16 - DPF: {11212111-2121-1311-1141-115611111222} - ms-its:mhtml:file://d: oo.mht!http://fastsearchweb.com/counter/new/x.chm::/update.exe
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php...937c6314a45eb37
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - ms-its:mhtml:file://C:\ss.MHT!http://toolbar.isearch.com/install/00011/chm.chm::/files/initial.cab
O16 - DPF: {22222222-2222-2222-2222-222222222222} - file://c:\x.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/0221cb15d03aa4...ip/RdxIE601.cab
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} - http://static.topconverting.com/activex/sl.cab
O16 - DPF: {8699D723-6DC6-47D3-B55C-489BA006B917} - http://membersites.namezero.com/webmaster..../webinstall.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - file://c:\x.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildAppNonUS.cab
O21 - SSODL: SystemCheck - {54645654-2225-4455-44A1-9F4543D34544} - C:\WINDOWS\System32\vbsys.dll
O23 - Service: Network Security Service - Unknown - C:\WINDOWS\Q817606.log:ebywk.exe (file missing)

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)

C:\WINDOWS\system32\javayx32.dll
C:\WINDOWS\syshp32.dll
C:\WINDOWS\apind32.exe
C:\Documents and Settings\Keith Price\Application Data\awab.exe
C:\WINDOWS\System32\NDrv.exe
C:\WINDOWS\System32\toolbar.dll
c:\x.cab
C:\WINDOWS\System32\vbsys.dll


Reboot your computer to go back to normal mode and post a new log.

#5 nokeefe

nokeefe
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Posted 28 January 2005 - 04:16 AM

Hi, I followed your instructions through again, and by IE seem to all be working again now! Just after i completed the tests my system updated with SP2, which cleared some of my other issues. Please find attached the latest log as requested.

Many thanks for all your help.
Nick

Logfile of HijackThis v1.99.0
Scan saved at 23:34:54, on 27/01/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton Personal Firewall\ISSVC.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\twink64.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\WINDOWS\apind32.exe
C:\Program Files\Saitek\Software\Profiler.exe
C:\Documents and Settings\Keith Price\Application Data\awab.exe
C:\WINDOWS\System32\NDrv.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\blueyonder IST\bin\mpbtn.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\WINDOWS\system32\cror.exe
C:\Documents and Settings\Keith Price\My Documents\hijackthis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: (no name) - {064CE72F-402C-6FA9-72C8-ADF5FEC210AD} - C:\WINDOWS\addhd32.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ControlPanel] C:\WINDOWS\system32\twink64.exe internat.dll,LoadKeyboardProfile
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [apind32.exe] C:\WINDOWS\apind32.exe
O4 - HKCU\..\Run: [Profiler] C:\Program Files\Saitek\Software\Profiler.exe
O4 - HKCU\..\Run: [Surs] C:\Documents and Settings\Keith Price\Application Data\awab.exe
O4 - HKCU\..\Run: [NDrv] C:\WINDOWS\System32\NDrv.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - Startup: PowerReg Scheduler.exe
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O13 - DefaultPrefix:
O13 - WWW Prefix:
O16 - DPF: {0246ECA8-996F-11D1-BE2F-00A0C9037DFE} (TDServer Control) - http://www.truedoc.com/activex/tdserver.cab
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\zocizodk.exe
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://195.225.177.13/20646/online.chm::/on-line.exe
O16 - DPF: {11010101-1001-1111-1000-110112345678} - ms-its:mhtml:file://c:\nosuch.mht!http://69.50.173.250/howtosearch.chm::/searchinfoxyz.exe
O16 - DPF: {11120607-1001-1111-1000-110199901123} - ms-its:mhtml:file://c:\nosuch.mht!http://www.2awm.com/file/paxan3.chm::/on-line.exe
O16 - DPF: {11212111-2121-1311-1141-115611111222} - ms-its:mhtml:file://d: oo.mht!http://fastsearchweb.com/counter/new/x.chm::/update.exe
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php...937c6314a45eb37
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - ms-its:mhtml:file://C:\ss.MHT!http://toolbar.isearch.com/install/00011/chm.chm::/files/initial.cab
O16 - DPF: {22222222-2222-2222-2222-222222222222} - file://c:\x.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/0221cb15d03aa4...ip/RdxIE601.cab
O16 - DPF: {7823A620-9DD9-11CF-A662-00AA00C066D2} (PopupMenu Object) - http://activex.microsoft.com/controls/iexp.../x86/iemenu.cab
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} - http://static.topconverting.com/activex/sl.cab
O16 - DPF: {8699D723-6DC6-47D3-B55C-489BA006B917} - http://membersites.namezero.com/webmaster..../webinstall.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - file://c:\x.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://sea1fd.sea1.hotmail.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildAppNonUS.cab
O21 - SSODL: SystemCheck - {54645654-2225-4455-44A1-9F4543D34544} - C:\WINDOWS\System32\vbsys.dll
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ISSvc - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Network Security Service - Unknown - C:\WINDOWS\system32\cror.exe (file missing)

#6 Grinler

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Posted 28 January 2005 - 08:11 AM

Print out these instructions and then close all windows including Internet Explorer.

Then I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:


R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,HomeOldSP = about:blank
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {064CE72F-402C-6FA9-72C8-ADF5FEC210AD} - C:\WINDOWS\addhd32.dll
O3 - Toolbar: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
O4 - HKLM\..\Run: [apind32.exe] C:\WINDOWS\apind32.exe
O4 - HKCU\..\Run: [Surs] C:\Documents and Settings\Keith Price\Application Data\awab.exe
O4 - HKCU\..\Run: [NDrv] C:\WINDOWS\System32\NDrv.exe
O4 - Startup: PowerReg Scheduler.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\System32\toolbar.dll/SEARCH.HTML
O13 - DefaultPrefix:
O13 - WWW Prefix:
O16 - DPF: {10000000-1000-0000-1000-000000000000} - file://C:\Program Files\Internet Explorer\zocizodk.exe
O16 - DPF: {10003000-1000-0000-1000-000000000000} - ms-its:mhtml:file://C:\foo.mht!http://195.225.177.13/20646/online.chm::/on-line.exe
O16 - DPF: {11010101-1001-1111-1000-110112345678} - ms-its:mhtml:file://c:\nosuch.mht!http://69.50.173.250/howtosearch.chm::/searchinfoxyz.exe
O16 - DPF: {11120607-1001-1111-1000-110199901123} - ms-its:mhtml:file://c:\nosuch.mht!http://www.2awm.com/file/paxan3.chm::/on-line.exe
O16 - DPF: {11212111-2121-1311-1141-115611111222} - ms-its:mhtml:file://d: oo.mht!http://fastsearchweb.com/counter/new/x.chm::/update.exe
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_file.php...937c6314a45eb37
O16 - DPF: {1C78AB3F-A857-482E-80C0-3A1E5238A565} - ms-its:mhtml:file://C:\ss.MHT!http://toolbar.isearch.com/install/00011/chm.chm::/files/initial.cab
O16 - DPF: {22222222-2222-2222-2222-222222222222} - file://c:\x.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/0221cb15d03aa4...ip/RdxIE601.cab
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} - http://static.topconverting.com/activex/sl.cab
O16 - DPF: {8699D723-6DC6-47D3-B55C-489BA006B917} - http://membersites.namezero.com/webmaster..../webinstall.cab
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - file://c:\x.cab
O16 - DPF: {FF65677A-8977-48CA-916A-DFF81B037DF3} - http://download.overpro.com/WildAppNonUS.cab
O21 - SSODL: SystemCheck - {54645654-2225-4455-44A1-9F4543D34544} - C:\WINDOWS\System32\vbsys.dll
O23 - Service: Network Security Service - Unknown - C:\WINDOWS\system32\cror.exe (file missing)

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)

C:\WINDOWS\addhd32.dll
C:\WINDOWS\apind32.exe
C:\Documents and Settings\Keith Price\Application Data\awab.exe
C:\WINDOWS\System32\NDrv.exe
C:\WINDOWS\System32\toolbar.dll
C:\Program Files\Internet Explorer\zocizodk.exe
c:\x.cab
C:\WINDOWS\System32\vbsys.dll

Reboot your computer to go back to normal mode and


Step 7:
Reboot your computer back to normal mode so that we can restore files that were deleted by this infection:
  • This infection deletes the windows file, shell.dll.

    If you are using XP,2000, or NT please download shell.dll from here: shell-dll.zip. Once the file is downloaded uncompress the zip file and copy shell.dll to the following locations (%windir% being the windows or winnt directory):

    %windir%\system32
    %windir%\system

    If you are using Windows 98 please download shell.dll from here: shell-dll98.zip. Once the file is downloaded uncompress the zip file and copy shell.dll to the following locations (%windir% being the windows or winnt directory):

    %windir%\system

    If you are using Windows ME please download shell.dll from here: shell-dll98.zip. Once the file is downloaded uncompress the zip file and copy shell.dll to the following locations (%windir% being the windows or winnt directory):

    %windir%\system

  • Download the Hoster from here. Press "Restore Original Hosts" and press "OK". Exit Program. This will restore the original deleted Hosts file.

  • If you have Spybot S&D installed you will also need to replace one file. Go here: SDHelper.zip and download SDHelper.dll. Copy the file to the folder containing you Spybot S&D program (normally C:\Program Files\Spybot - Search & Destroy). Then click Start > Run > regsvr32 "C:\Program Files\Spybot - Search & Destroy\SDHelper.dll" and press the OK button

  • If you are using Windows 95, 98, or ME it is possible that the malware deleted your control.exe. Please check for the existence of this file by going to to Merijn Files control.exe and examine where the file should be for your operating system. If the file is missing then download the appropriate file and place it in the proper place according to this information.
Step 8:

Run an online antivirus scan at:

http://housecall.antivirus.com/

Reboot and post a last log

#7 nokeefe

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Posted 01 February 2005 - 06:00 PM

Hi, sorry for the delaying in returning with the new log file. I followed all your instructions without any problems, thanks again for making it so clear and easy to follow. Here is the latest log file.

Kind regards
Nick

Logfile of HijackThis v1.99.0
Scan saved at 22:19:24, on 01/02/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton Personal Firewall\ISSVC.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\ntug.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\apind32.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Keith Price\My Documents\hijackthis\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\mswfd.dll/sp.html#29836
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mswfd.dll/sp.html#29836
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\mswfd.dll/sp.html#29836
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\mswfd.dll/sp.html#29836
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\mswfd.dll/sp.html#29836
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\mswfd.dll/sp.html#29836
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\mswfd.dll/sp.html#29836
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53B83EBA-809F-C983-5C07-4CB6E85D8F3A} - C:\WINDOWS\system32\javapd.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ControlPanel] C:\WINDOWS\system32\twink64.exe internat.dll,LoadKeyboardProfile
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKCU\..\Run: [Profiler] C:\Program Files\Saitek\Software\Profiler.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\googletoolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\googletoolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\googletoolbar.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\googletoolbar.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\googletoolbar.dll/cmtrans.html
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {7823A620-9DD9-11CF-A662-00AA00C066D2} (PopupMenu Object) - http://activex.microsoft.com/controls/iexp.../x86/iemenu.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://sea1fd.sea1.hotmail.msn.com/activex/HMAtchmt.ocx
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ISSvc - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Network Security Service - Unknown - C:\WINDOWS\ntug.exe

#8 Grinler

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Posted 01 February 2005 - 07:08 PM

Download cwshredder 2.12 from here:

http://cwshredder.net/bin/CWShredder.exe

Run the file after it is downloaded and click on the fix button. Let it do its thing and when its done, even if it crashes.

When its done run hijackthis again post a new log

#9 nokeefe

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Posted 01 February 2005 - 08:42 PM

ok run the shredder now, and here is the new log file. I did notice another error that kept coming up too.

31 January 2005 Applicatio n Hang Fault bucket 127153637.
31 January 2005 Applicatio n Hang Hanging application mshta.exe, version 6.0.2900.2180, hang module hungapp, version 0.0.0.0, hang address 0x00000000.

Not sure if this is related??

Logfile of HijackThis v1.99.0
Scan saved at 01:38:46, on 02/02/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton Personal Firewall\ISSVC.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\apind32.exe
C:\Program Files\Saitek\Software\Profiler.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\interMute\SpySubtract\SpySub.exe
C:\Program Files\blueyonder IST\bin\mpbtn.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MSN\MSNCoreFiles\msn6.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\ntug.exe
C:\Documents and Settings\Keith Price\My Documents\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: (no name) - {AC9C4885-7656-D10D-70A9-3D0592AAE898} - C:\WINDOWS\atluk32.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [ControlPanel] C:\WINDOWS\system32\twink64.exe internat.dll,LoadKeyboardProfile
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [apind32.exe] C:\WINDOWS\apind32.exe
O4 - HKCU\..\Run: [Profiler] C:\Program Files\Saitek\Software\Profiler.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Norton SystemWorks] "C:\Program Files\Norton SystemWorks\cfgwiz.exe" /GUID {05858CFD-5CC4-4ceb-AAAF-CF00BF39736A} /MODE CfgWiz
O4 - Global Startup: blueyonder Instant Support Tool.lnk = C:\Program Files\blueyonder IST\bin\matcli.exe
O4 - Global Startup: SpySubtract.lnk = C:\Program Files\interMute\SpySubtract\SpySub.exe
O8 - Extra context menu item: &Google Search - res://C:\Program Files\Google\googletoolbar.dll/cmsearch.html
O8 - Extra context menu item: Backward &Links - res://C:\Program Files\Google\googletoolbar.dll/cmbacklinks.html
O8 - Extra context menu item: Cac&hed Snapshot of Page - res://C:\Program Files\Google\googletoolbar.dll/cmcache.html
O8 - Extra context menu item: Si&milar Pages - res://C:\Program Files\Google\googletoolbar.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://C:\Program Files\Google\googletoolbar.dll/cmtrans.html
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200212...meInstaller.exe
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O16 - DPF: {7823A620-9DD9-11CF-A662-00AA00C066D2} (PopupMenu Object) - http://activex.microsoft.com/controls/iexp.../x86/iemenu.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) - http://sea1fd.sea1.hotmail.msn.com/activex/HMAtchmt.ocx
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: EPSON Printer Status Agent2 - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ISSvc - Symantec Corporation - C:\Program Files\Norton Personal Firewall\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\ntug.exe

#10 Grinler

Grinler

    Lawrence Abrams


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Posted 02 February 2005 - 12:58 PM

Print out these instructions and then close all windows including Internet Explorer.

Then I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: (no name) - {AC9C4885-7656-D10D-70A9-3D0592AAE898} - C:\WINDOWS\atluk32.dll
O4 - HKLM\..\Run: [apind32.exe] C:\WINDOWS\apind32.exe
O23 - Service: Remote Procedure Call (RPC) Helper - Unknown - C:\WINDOWS\ntug.exe

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)

C:\WINDOWS\atluk32.dll
C:\WINDOWS\apind32.exe
C:\WINDOWS\ntug.exe

Reboot your computer to go back to normal mode and post a new log.




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