Hi all! I am not extremely computer savvy, so please be extremely explicit in your instructions if you can help, listing each step for me!! Thanks!! This is the deal:
About a week ago, I started working with SifuMike at the Hijackthis log area....I had two accts. on my computer that could not connect to the internet...he helped me YEAH!!! and now they are working, but since fixing that, ONE of my laptops will not connect to the internet!
A few days ago, it showed an excellent connection to the wireless network in the morning, but still didn't work. By evening, it said "limited or no connectivity" "you might not be able to access the internet." "The problem occurred because the network did not assign a network address to the computer." It showed a button to have windows repair, but that didn't work, saying "windows could not finish repairing the problem because the following action cannot be completed- renewing your IP address"......I told all this to SifuMike, who suggested I try going to start then run, type cmd then type ipconfig /release then ipconfig /renew then ipconfig /flushdns ..did that, and got
"no operation can be performed on local area connection while it has it's media disconnected. An error occurred while renewing interface wireless network connection: unable to contact your DHCP server."
He suggested coming to this forum to see if anyone could help. SO, that is where I stand....I had the geeksquad at Best Buy set up my wireless router (netgear-rangemax wireless router) and my wireless network, so I don't know a whole lot of anything...I have cable internet, and I remember them saying something about setting it up to an ethernet something? Don't know if you need to know that, but thought I'd say it in case it helps...I have my network settings that he printed out for me, including my SSID, WEP and password. Don't know what those initials stand for, but I know that they're important! I do have another laptop connected to the same network and it IS working. ANY help or suggestions would be GREATLY appreciated, as this laptop is the computer that I use most! I"m lost being tethered to the desktop and fighting my kids to use it!! THANKS! Lori