Posted 13 July 2007 - 12:04 AM
My laptop seems to be stuck in an endless cycle of restarting.
I had automatic updates running, and this downloaded 7 updates, the first of which was Security Update for .NET framework Version 1.0 (or something to that effect). I didn't take too much notice of it running in the background, and when it came time to restart for the changes to take effect I duly did so. The Compaq screen loads (under warranty a problem was fixed and they changed from HP to Compaq) and then Windows screen, but then restarts. This happens continually. I've let it run about 5 times over but then turned it off.
I tried running in safe mode, but this hangs at atisgkaf.sys and restarts. I'm not sure what else to do and my techie flatmate suggested running the boot cd, but since I don't know the administrator password I can't logon while running a repair. I am the only one using the computer so have never bothered with accounts or passwords.
I usually hibernate the laptop, not turn it completely off, so this problem could have been lying dormant for some time (i.e a virus, but i do weekly checks with ad-aware and spybot).
BIOS is foreign to me and I had a look but didn't change anything and exited without saving.
At one stage of trying hopefully to restart and turn off and have something different happen when I next turned it on, nothing happened- CD drive spins momentarily, fan starts, but hard drive doesn't spin, and the blue light showing activity doesn't light. I took out the RAM card on a whim and after putting it back in the computer now starts successfully, but then restarts after the windows loading screen. Safe mode still hangs on atisgkaf.sys
I'm hoping someone can give me some advice, as long as what I have written isn't too much - though it did say in the pinned thread to write as much as possible. Even if you just say "you're screwed" - Thanks.