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windows xp recovered from serious error


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#1 Izzy

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Posted 26 January 2005 - 03:17 PM

the computer went to a blue screen with a crytical stop. i can't tell you what was on the screen because it went too fast. it rebooted.

then once loaded back up.

dialog box pops up...

WIndows has recovered from a serious error.
Error signature:

BCCode : c2 BCP1 : 00000007 BCP2 : 00000CD4 BCP3 : 05010800 BCP4 : EB7AD008 OSVer : 5_1_2600 SP : 2_0 Product : 7681


Error Contents:

C:\DOCUME-1\Canon\LOCALS-1\Temp\WERe72b\diroo\Mini012605-01.dmp
C:\DOCUME-1\Canon\LOCALS-1\Temp\WERe72b\diroo\sysdata.xml

what is this? did i delete something that i shouldn't have? it's working ok now.

I've added this image of these folders because i would like to remove them but if i'm not reomended to i won't. there used to be a couple but not this many.

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#2 phawgg

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Posted 26 January 2005 - 03:54 PM

Having had a similar occurrance involving the mini-dump,
that turned out to be the OS running a de-bugging operation
for some reason...
of it's own,
I'd recommend leaving it alone for a while.
Events Viewer proved to be helpful in isolating and identifying
the problem when I had it.

It happened three times in two days and went away.
patiently patrolling, plenty of persisant pests n' problems ...

#3 Izzy

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Posted 27 January 2005 - 01:55 AM

my pc done another serious error thingy went to blue scrren somethin about memory dump. i've got a screen shot but thoption to add an image 256kb is not there.

#4 phawgg

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Posted 27 January 2005 - 09:12 AM

It happened three times in two days and went away.

Information about the Microsoft Help & Support pages used to determine that are within this thread http://www.bleepingcomputer.com/forums/topicx2185-30.html
patiently patrolling, plenty of persisant pests n' problems ...

#5 QQQQ

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Posted 27 January 2005 - 06:00 PM

Turn off auto restart, right click my computer, click properties, click advanced at the top, now look for startup and recovery and click settings next to it. Uncheck auto restart, this will allow you to see the blue screen error.
Check your system event logs; right click my computer and select manage, click the plus sign by event viewer and click system, now look at the log on the right hand pane. Double click the red ones and look specifically for disk errors, I would make sure it is not your hard drive going out on you. Earlier this week I had the same symptoms on a clients computer and saw a few entries in the system event log concerning read errors and bad blocks. Luckily I caught it before it crashed and after a few attempts was successful at ghosting the hard drive, didn't lose any data, didn't have to reinstall anything. If you do see disk errors shut the PC down immediately and make getting a backup a top priority. Let us know what you find or if you need more help, good luck!

#6 Izzy

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Posted 27 January 2005 - 08:10 PM

unfortunately it went to bluscreen and restarted but got to the welcome screen snd thst was normal and safe mode. wasn't much else i coud do but re-install the pc all my stuff was on disk.




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