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Software Problem. Cannot Reinstall Printartist 4.0 Platinum


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#1 dulcim

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Posted 10 July 2007 - 03:40 PM

I cannot reinstall my registered PrintArtist 4.0 Platinum software. There are 4 CD roms with this application, the first contains the set-up part of the software package. When I attempt to install the application, I get an Error message "Integer divided by zero " . I have no idea what the error means or how to resolve it. I ran Print Artist 4.0 for years without any problems, and loved it. I am sorry I uninstalled it because it sometimes the printing was slightly off kilter, and the images would be too far down the page. I have previously uninstalled and then reinstalled PA 4.0 Platinum without any problems and no error messages. I have no idea why this time the installation failed.

My operating system is Win 98SE, I connect to the Internet by 56k dialup, my browser is Firefox 2, and use Eudora for e-mail.

TIA for your advice.

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dulcim

MOD EDIT: Moved to more appropriate forum ~ stevealmighty

Edited by stevealmighty, 10 July 2007 - 11:22 PM.


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#2 garmanma

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Posted 11 July 2007 - 12:48 PM

Most of the relevant info I've found seems to point to memory problems. You could try running Memtest and see what it tells you. Also, how big is you hard drive and how much free space is on it?
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#3 dulcim

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Posted 11 July 2007 - 03:42 PM

Hi Mark-

Wow was I shocked when I checked my hard drive so I could answer your questions.
I did not realize how much memory I used. To answer your question:
Size of Hard Drive: 14.2GB
Amt. used: 13.5GB
amt. left: 813 MB

I am going to get rid of a lot of things I no longer need, mostly copies of music I have already burned.

I'll post how things turn out when I am through cleaning up.

Thanks for the info.

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dulcim

#4 dulcim

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Posted 24 July 2007 - 02:17 AM

hi mark---looks like i won't be checking out your advice for a while to run a memory check. on fri. 13th i had a nasty fall, broke my shoulder - half my face is still purplish, and i have to wear a sling on my left arm 24/7. i was not able to answer until today. due to my lousy physical condition--and i am sorry if i appeared disinterested in your advice.

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deet



#5 garmanma

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Posted 24 July 2007 - 07:51 AM

Responses aren't exactly necessary but greatly appreciated. to know if the problems has been solved. Very sorry to hear about your accident. Hope all ends well and you heal quickly
Mark

Just a thought, after you get rid of about 2 gigs be sure to defrag the drive

Edited by garmanma, 24 July 2007 - 08:07 AM.

Mark
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