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Lost Connectivity


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#1 patop

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Posted 09 July 2007 - 07:26 PM

Greetings,

My computer info is as follows: a Dell XPS 400, running Windows XP Professional sp2, 2.8 G pentium 4, 2.048 G installed memory. I use AVG 7.5476 as an antivirus, and run ad-aware se, a-squared, spybot, spyware blaster, windows defender and spyware guard. All are up to date.

All of a sudden today, the wireless connectivity on this computer disappeared - the icon wavered between marginal and no connectivity, while the computer showed that it was still connected. As this has happened occasionally in the past, I did what I ordinarily do . . . . I rebooted. But alas the same problem.

Wondering if it was the provider, I turned on my laptop. It's sitting right next to my desktop, and it is connected with a good signal strength - no problem. I called Dell (never the most satisfying experience in the world!) - went to DOS, and yes, my IP address was there and I successfully pinged 4 packets.

I turned off the computer, and went downstairs and turned off the router, and then I turned off the modem - waited. Then turned them on in reverse order, came back upstairs. Alas, same problem after rebooting the computer.

I did a system restore back to Sunday when everything was in working order. And still after all that - no connectivity.

The guy at Dell suggests that I call Lynksys. (Hmmm. The router is working just fine on the laptop, as evidenced by this posting) If they don't have a solution, I should restore the computer back to its factory condition. :thumbsup: Are they out of there minds??? This computer has over two years of work on it. I did that about 6 months ago, and is it ever a pain to get everything right again. And it takes forever to reload all the programs!!!

So, does anyone out there have a solution? I am unable to use my desktop for internet or email, and that's problematic because my desktop is my "workhorse."

Thank you, Pat

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#2 Andrew

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Posted 09 July 2007 - 10:53 PM

What type of wireless deveice does your desktop use? USB dongle, PCI card, etc. + make & model.

#3 patop

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Posted 09 July 2007 - 11:06 PM

Well I know I've got a Dell Wireless 1450 Wireless USB Adaptor - if that's what you're asking.

But I have even better news :thumbsup: While I did reboot the router downstairs in the garage, I didn't think of rebooting the access point overhead upstairs . . . . until a few minutes ago. I did that and I'm back to normal. :trumpet: Well at least my computer is: signal strength is excellent.

I guess one needs to remember to try rebooting every possible thing that is connected. And then reboot something else!

Thanks for listening. I'm a happy camper now :flowers:

Pat




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