My computer info is as follows: a Dell XPS 400, running Windows XP Professional sp2, 2.8 G pentium 4, 2.048 G installed memory. I use AVG 7.5476 as an antivirus, and run ad-aware se, a-squared, spybot, spyware blaster, windows defender and spyware guard. All are up to date.
All of a sudden today, the wireless connectivity on this computer disappeared - the icon wavered between marginal and no connectivity, while the computer showed that it was still connected. As this has happened occasionally in the past, I did what I ordinarily do . . . . I rebooted. But alas the same problem.
Wondering if it was the provider, I turned on my laptop. It's sitting right next to my desktop, and it is connected with a good signal strength - no problem. I called Dell (never the most satisfying experience in the world!) - went to DOS, and yes, my IP address was there and I successfully pinged 4 packets.
I turned off the computer, and went downstairs and turned off the router, and then I turned off the modem - waited. Then turned them on in reverse order, came back upstairs. Alas, same problem after rebooting the computer.
I did a system restore back to Sunday when everything was in working order. And still after all that - no connectivity.
The guy at Dell suggests that I call Lynksys. (Hmmm. The router is working just fine on the laptop, as evidenced by this posting) If they don't have a solution, I should restore the computer back to its factory condition.
Are they out of there minds??? This computer has over two years of work on it. I did that about 6 months ago, and is it ever a pain to get everything right again. And it takes forever to reload all the programs!!!
So, does anyone out there have a solution? I am unable to use my desktop for internet or email, and that's problematic because my desktop is my "workhorse."
Thank you, Pat