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Windows ME Error in SENS.DLL


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#1 JC13390

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Posted 26 January 2005 - 01:24 AM

I am running windows ME and everytime I start my america online software I receive the following error message: Explorer has caused an error in SENS.DLL Explorer will now close. When I click ok to close the error message all of the icons at the bottom right hand corner of the screen disappear. If anyone has any suggestions I would greatly appreciate your help!

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#2 tg1911

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Posted 26 January 2005 - 10:10 AM

You could possibly have a trojan.

Trojan.Sens

If this doesn't help, please, post back.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#3 JC13390

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Posted 26 January 2005 - 02:26 PM

I ran multiple spyware programs and searched for the four components of the trojan and did not a trojan on my computer.

#4 tg1911

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Posted 26 January 2005 - 05:23 PM

Here's some info I found:

This one refers to Win 95 & 98, not ME
EarthLink Knowledge Base Search

This error often means that your wsock32.dll file is damaged or missing. To solve the problem, extract a clean copy of the file - as outlined in resolutions <1045> and <0850>.

<1045> _ How to extract Wsock32.dll
<0850> _ How to use System File Checker (SFC) to extract a file

This is from Microsoft Help & Support. Points to a virus.
Various Error Messages Caused By MTX or Matrix Virus
Run these online virus scanners, to be sure:
http://www.pandasoftware.com/activescan/
http://housecall.trendmicro.com/

I find no particullar reference for Win ME.
If you need the .dll file, you can get it here for free:
sens.dll

More info can be found here:
Google search for: aol SENS.DLL error

Hopefully some of this info will help you out.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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#5 JC13390

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Posted 27 January 2005 - 07:22 PM

I ran Trend Micro as you requested and it found some trojan that none of my other spyware and antivirus protection was able to find. It seems that three of them: BKDR DAEMONIZE.C, TROJ RUNET.A, and TROJ SMALL.TR are locked in my system restore files and can not be removed. I have system restored turned off and I am still unable to remove these files. Do you have any suggestions. Thanks for all your help!

#6 tg1911

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Posted 28 January 2005 - 10:39 AM

Have you tried running:

aČ free-a complementary product to antivirus software which is specialized in protection against harmful software. Antivirus software often features an inadequate protection against Trojans, Dialers and Spyware. aČ fills this gap.

Run all of your scans in safe mode with System Restore disabled.

If this doesn't take care of your problem, I would suggest posting a HijackThis log:

Download the latest version of HijackThis (HJT), from here.

Put HijackThis in a Permanent folder:
Click My Computer / C: / File / New / Folder / name the folder; HijackThis
Put HijackThis.exe, in this folder.
This is a mandatory step, for the backup and restore functions, of HijackThis, to be able to work.

Read the pinned post in the HJT forum, here

Then, run a log, and post it in the HJT forum, at this link. Do not, fix anything, yet.
A member, of the HJT Team, will help you out.
It may take a couple of days to get a response, but, the HJT Team are very busy. Please, be patient, these people are volunteers. They will help you out, as soon as possible.

NOTE:
Once you have made the post, please, DO NOT make another post in the HJT forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might assume someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.

That way we can eliminate the possibility of spyware/malware, being the cause of your
problem.
MOBO: GIGABYTE GA-MA790X-UD4P, CPU: Phenom II X4 955 Deneb BE, HS/F: CoolerMaster V8, RAM: 2 x 1G Kingston HyperX DDR2 800, VGA: ECS GeForce Black GTX 560, PSU: Antec TruePower Modular 750W, Soundcard: Asus Xonar D1, Case: CoolerMaster COSMOS 1000, Storage: Internal - 2 x Seagate 250GB SATA, 2 x WD 1TB SATA; External - Seagate 500GB USB, WD 640GB eSATA, 3 x WD 1TB eSATA

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