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Don't Know What's Wrong With My Computer


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2 replies to this topic

#1 HinHin

HinHin

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Posted 09 July 2007 - 12:07 PM

Hi, this is my hijackthis log and I don't know what exactly is wrong with it, everytime I put a flashdrive on my computer and then I give to other people, the other people's computer detect virus. I have run through spybot and adaware already, and I still don't get this fix. Can some experts tell me what exactly is going on? Thank you.

Log:
Logfile of HijackThis v1.99.1
Scan saved at 1:00:59 PM, on 7/9/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Rational\ClearCase\bin\albd_server.exe
C:\WINDOWS\system32\inetsrv\inetinfo.exe
C:\Program Files\Common Files\Mercury Interactive\TDAPIServer\LogonService1.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\Mercury Interactive\TDAPIServer\OTAPool.exe
C:\Program Files\Rational\ProjectConsole\bin\CollectorService.exe
C:\Program Files\Rational\ProjectConsole\bin\DashboardService.exe
C:\Program Files\Rational\ProjectConsole\bin\ReportServer.exe
C:\Program Files\Rational\common\rwp\bin\jk_nt_service.exe
C:\Program Files\Rational\common\rwp\bin\jk_nt_service.exe
C:\Program Files\Rational\common\java\jre\bin\java.exe
C:\Program Files\Rational\common\java\jre\bin\java.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\VM_STI.EXE
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Mercury Interactive\TDStartStop.exe
C:\WINDOWS\system32\ctfmon.exe
C:\InetPub\TDBIN\MTours\jakarta-tomcat-3.3\bin\TomcatService.exe
C:\WINDOWS\system32\nutsrv4.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng.exe
C:\Program Files\Mercury\LoadRunner\launch_service\bin\magentproc.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosA2dp.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtHsp.exe
C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\PROGRA~1\hpq\Shared\HPQTOA~1.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\WINDOWS\system32\WISPTIS.EXE
C:\WINDOWS\system32\conime.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\WinRAR\WinRAR.exe
C:\DOCUME~1\Lawrence\LOCALS~1\Temp\Rar$EX00.562\HijackThis.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: BHOManager Class - {474264BC-9571-47C1-85B9-780F756DC9CE} - C:\WINDOWS\system32\BHOManager.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {D7515C61-A66C-4319-A0E0-D416CB8059E3} - C:\Program Files\Common Files\Relive.dll
O2 - BHO: (no name) - {E3616E66-C13B-2628-2CDF-EDABCFA235E1} - C:\Program Files\Common Files\Relive.dll
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [PHIME2002ASync] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /SYNC
O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.EXE /IMEName
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O4 - HKLM\..\Run: [StormCodec_Helper] "C:\Program Files\Ringz Studio\Storm Codec\StormSet.exe" /S /opti
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [BigDogPath] C:\WINDOWS\VM_STI.EXE VIMICRO USB PC Camera
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [tb Startup] C:\Program Files\Rational\ProjectConsole\Wizards\tb_Startup.exe StartUp
O4 - HKLM\..\Run: [SoDA Startup] C:\Program Files\Rational\SoDAWord\Wizards\SodaStartup.exe StartUp
O4 - HKLM\..\Run: [NuTCSetupEnviron] C:\Program Files\Rational\Rational Test\nutcroot\bin\ncoeenv.exe
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: LoadRunner Agent Process.lnk = C:\Program Files\Mercury\LoadRunner\launch_service\bin\magentproc.exe
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live Writer\WriterBrowserExtension.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {205E7068-6D03-4566-AD06-A146B592FBA5} (Loader Class v2) - http://lawrencelaptop/TDBIN/Spider80.ocx
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecal...ivex/hcImpl.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://tailawrence.spaces.live.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab
O18 - Protocol: HTLFP - {03B7A5D4-96B0-4316-95F8-072D326A58F1} - ielpview.dll (file missing)
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: vfsp - {E4CB5121-E242-11D4-8ED6-00010219EB22} - VFSProtocol.dll (file missing)
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft AB - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: Atria Location Broker (Albd) - IBM Corporation - C:\Program Files\Rational\ClearCase\bin\albd_server.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: Check TestDirector User account (CheckTestDirectorUserAccount) - Mercury Interactive - C:\Program Files\Common Files\Mercury Interactive\CheckU.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: LogonService1 - Mercury Interactive - C:\Program Files\Common Files\Mercury Interactive\TDAPIServer\LogonService1.exe
O23 - Service: Rational ClearQuest Mail Service (MailService) - Unknown owner - C:\Program Files\Rational\ClearQuest\mailservice.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NuTCRACKERService - DataFocus, Inc. - C:\WINDOWS\system32\nutsrv4.exe
O23 - Service: OtaPool - Mercury Interactive - C:\Program Files\Common Files\Mercury Interactive\TDAPIServer\OTAPool.exe
O23 - Service: ProxyServer Service (ProxyServerService) - Rational Software - C:\Program Files\Rational\Rational Test\rtpxsr.exe
O23 - Service: Rational ProjectConsole Collection Server (RationalProjectConsoleCollectionServer) - Unknown owner - C:\Program Files\Rational\ProjectConsole\bin\CollectorService.exe" (file missing)
O23 - Service: Rational ProjectConsole Dashboard Server (RationalProjectConsoleDashboardServer) - Unknown owner - C:\Program Files\Rational\ProjectConsole\bin\DashboardService.exe" (file missing)
O23 - Service: Rational ProjectConsole Report Server (RationalProjectConsoleReportServer) - Unknown owner - C:\Program Files\Rational\ProjectConsole\bin\ReportServer.exe" (file missing)
O23 - Service: Rational Test Agent Service (RationalTestAgentService) - Rational Software - C:\Program Files\Rational\Rational Test\rtpsvc.exe
O23 - Service: Rational Web Platform, HTTP server (Rational_Web_Platform) - Unknown owner - C:\Program Files\Rational\common\rwp\bin\rwp.exe" -k runservice (file missing)
O23 - Service: Rational Web Platform, servlet engine (Rational_Web_Platform_Tomcat) - Unknown owner - C:\Program Files\Rational\common\rwp\bin\jk_nt_service.exe" Rational_Web_Platform_Tomcat (file missing)
O23 - Service: Rational Web Platform, ReqWeb servlet engine (Rational_Web_Platform_Tomcat_ReqWeb) - Unknown owner - C:\Program Files\Rational\common\rwp\bin\jk_nt_service.exe" Rational_Web_Platform_Tomcat_ReqWeb (file missing)
O23 - Service: Send All Qualified App (Service1) - Mercury Interactive - C:\Program Files\Common Files\Mercury Interactive\TDAPIServer\SendAllQualifiedApp.exe
O23 - Service: StarWind AE Service (StarWindServiceAE) - Rocket Division Software - C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindServiceAE.exe
O23 - Service: Advanced TestDirector StartStop Service (TDStartStopService) - Mercury Interactive - C:\Program Files\Common Files\Mercury Interactive\TDStartStop.exe
O23 - Service: TomcatService - Unknown owner - C:\InetPub\TDBIN\MTours\jakarta-tomcat-3.3\bin\TomcatService.exe
O23 - Service: Windows Live Setup Service (WLSetupSvc) - Unknown owner - C:\Program Files\Windows Live\installer\WLSetupSvc.exe

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#2 SifuMike

SifuMike

    malware expert


  • Staff Emeritus
  • 15,385 posts
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Posted 15 July 2007 - 11:42 PM

Hello HinHin,

I am SifuMike and I will be helping you. :thumbsup:

You will need to use Internet Explorer for this scan.
Disable your antivirus program and go here to run BitDefender Online Scan.
Click on I Agree.
Avoid clicking on other links as you don't need to try out the full install at this point, just the online scanner.

When the ActiveX Control has loaded, click on "Click here to scan".
Please be patient, as this scan may take a few hours. It all depends on the number of files on your computer.

NOTE: If you are running XP SP2, you may need to click on the Information Bar to allow the ActiveX to install and may need to repeat the BitDefender Online Scan.


When BitDefender completes the scan, select the "Detected Problems" tab.
Click on "Click here to export scan".
Save the file as an HTML to your Desktop.
Then click on the saved file and allow it to open with your browser.
Go to Edit - Select All then copy/paste that log back here.
Post the BitDefender log.


******************

Download and install AVG Anti-Spyware v7.5.
  • After download, double click on the file to launch the install process.
  • Choose a language, click "OK" and then click "Next".
  • Read the "License Agreement" and click "I Agree".
  • Accept default installation path: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5, click "Next", then click "Install".
  • After setup completes, click "Finish" to start the program automatically or launch AVG Anti-Spyware by double-clicking its icon on your desktop or in the system tray.
  • Connect to the Internet, go back to AVG Anti-Spyware, select the "Update" button and click "Start update". Wait until you see the "Update successful" message. If you are having problems with the updater, manually update with the AVG Anti-Spyware Full database installer from here.
  • Exit AVG Anti-Spyware when done - DO NOT perform a scan yet.
Reboot your computer in "SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". (Note: When run in safe mode, sometimes the GUI is larger than the screen and the buttons at the bottom are partly or completely hidden, making them unaccessible for doing a scan. If this is the case, press the WINKEY + M key to "Minimize" the AVG display. Then right-click on AVG in the Task Bar and select "Maximize". If that does not help, then you may have to run your scan in normal mode and advise your helper afterwards.)

Scan with AVG Anti-Spyware as follows:
  • Click on the "Scanner" button and choose the "Settings" tab.
  • Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
  • Under "How to Scan?", "Possibly unwanted software", and What to Scan?" leave all the default settings.
  • Under "Reports" select "Do not automatically generate reports" and UNcheck "Only if threats were found".
  • Click the "Scan" tab to return to scanning options.
  • Click "Complete System Scan" to start.
  • When the scan has finished, it should automatically be set to Quarantine--if not click on Recommended Action and set it there.
  • You will also be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.
IMPORTANT! Do not save the report before you have clicked the Apply all actions button. If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report. So be sure you save it only AFTER clicking the "Apply all actions" button.
  • Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop.
    A copy of each report will also be saved in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
  • Exit AVG Anti-Spyware when done, reboot normally and submit the log report in your next response.
Note: Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. Doing so can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection.

AVG Anti-Spyware is free for 30 days and all the extensions of the full version will be activated. After the 30 day trial, active protection extensions will be deactivated and the program will turn into a feature-limited freeware version that you can can continue to use as an on-demand scanner or you may purchase a license to use the full version.

******************
A new version of HijackThis has now been released, so before you repost your log please download and install the new version by following the instructions in Step 9 of the Preparation Guide For Use Before Posting A Hijackthis Log.

Note that it is unnecessary to uninstall the old version because the new one will be copied to a different folder.


When done, submit the BitDefender log, the AVG Anti-Spyware 7.5 log and a fresh Hijackthis log.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 SifuMike

SifuMike

    malware expert


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Posted 22 July 2007 - 03:52 PM

Due to inactivity, this thread will now be closed. If you need this topic reopened, please contact me or a member of the HJT Team and we will reopen it for you. Include the address of this thread in your request. If you should have a new issue, please start a new topic. This applies only to the original topic starter. Everyone else please begin a New Topic.
If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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