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Ram Upgrade Gone Wrong


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8 replies to this topic

#1 AAngel

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Posted 06 July 2007 - 07:41 AM

Hello,
I have a dell demension 4550 It had 512mb of ram I went to upgrade it and put in a 1GB stick too I got from crucial. Well after trying it several times now the monitor isint reading Theres nothing but a blank screen and the light on the monitor is orange like the computer is off. I tried a different graphics card thinking maybe it went out but it did the same thing. I also tried 2 other monitors on it. Can anyone please help me? Could the ram i put in have hurt the system board? I cant even get a monitor to work on it at all so I cant get into the bios or anything. Thank you.

Edited by AAngel, 06 July 2007 - 07:42 AM.


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#2 tg1911

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Posted 06 July 2007 - 09:49 AM

You didn't say if you removed the new stick of RAM, or not.
If not, remove it, and go back to your original (512mb) setup.
Does the problem still exist?
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#3 Paul-uk

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Posted 06 July 2007 - 09:57 AM

Hi, I ran the scan tool from crucial and they recomended a 1gb as a great upgrade and 2gb as excellent.
I ordered and inserted the 1gb stick with my existing and it didn't run, they advised me to take out the original.
I then ordered the second 1gb and fitted it and its great.

I think the problem is compatibility with the two different memories.

Hope this helps.

Regards

Paul

#4 AAngel

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Posted 06 July 2007 - 10:06 PM

You didn't say if you removed the new stick of RAM, or not.
If not, remove it, and go back to your original (512mb) setup.
Does the problem still exist?




Yes I removed the new stick and put the old one only in and it still is doing the same thing.

#5 dc3

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Posted 06 July 2007 - 10:40 PM

I realize that this may seem like the obvious, but did you go back and make sure that everything is seated properly? Remove and reinsert your cards, check cables, PUS connections...?

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#6 arcman

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Posted 06 July 2007 - 10:51 PM

(As always, make sure the unit is unplugged first)
Keep the new stick out and make sure the old RAM is completely seated down in the slot as far as it will go with the clasps fully clamped on the stick. If it still won't boot after that, try and locate the CMOS reset jumper and set it to the reset position for a few seconds, then set it back. Sometimes it's labelled as a BIOS reset or Clear RTC. If you can't find that or don't know how to operate it, just pull out the button battery from the system board for a minute or so. Put it back, plug it in and see if it completes a boot.
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#7 AAngel

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Posted 07 July 2007 - 03:39 AM

(As always, make sure the unit is unplugged first)
Keep the new stick out and make sure the old RAM is completely seated down in the slot as far as it will go with the clasps fully clamped on the stick. If it still won't boot after that, try and locate the CMOS reset jumper and set it to the reset position for a few seconds, then set it back. Sometimes it's labelled as a BIOS reset or Clear RTC. If you can't find that or don't know how to operate it, just pull out the button battery from the system board for a minute or so. Put it back, plug it in and see if it completes a boot.



Hello I just tried the reseting the jumper and taking the battery out i even unhooked the power cable and then took the battery out and still no signal on monitor. I have tried taking the old ram stick out and puting it back in a bunch of times including just the old one and just the new and still no monitor will work. Any other ideas that might help? Thanks!

#8 DaChew

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Posted 07 July 2007 - 06:24 AM

hopefully you haven't fried something by hooking and unhooking so many things

it's easy to lose focus and get frustrated and leave something loose

seating the video card and reconnecting the monitor are usually the 2 things that I have a problem with

just doublecheck all your connections
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#9 DaveM12

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Posted 07 July 2007 - 01:13 PM

If there is more than one ram slot on your system board, try each stick in the other slot.
I saw basically the exact same thing happen at a friends house... He put in some RAM (Yes, it was compatible) and must've seated it wrong or something, and the monitor was doing the same thing, no picture at all. It turns out he fried one of his RAM slots, but I'm pretty sure his other one works fine.
Anyway, you might want to just try another RAM slot, or try the RAM in another computer.




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