Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Another Program Using Cmd, Task Manager, Regedit?


  • This topic is locked This topic is locked
4 replies to this topic

#1 obiehound

obiehound

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:04:16 PM

Posted 05 July 2007 - 12:09 PM

My computer has something installed on it that prevents the user from being able to run CMD, regedit and also prevents CTRL+ALT+DELETE. I have seen other topics on this issue but the cause seems to be different for each one.

I have already installed SPYBOT and ran it. Problem still exists. While troubleshooting, I found that on bootup we can open up task manager if I am quick enough. The task running is called "setup" and it is attached to a process 'svchost'. If I end this process or task then cmd, regedit, ctrl+alt+delete works fine.

Here is the hijackthis log.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 9:30:10 AM, on 7/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\brss01a.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\mHotkey.exe
C:\Program Files\eM\Bay Reader\Shwicon2k.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Linksys Wireless-G Print Server\PSDiagnosticM.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE
C:\WINDOWS\System32\w?wexec.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\iPod\bin\iPodService.exe
D:\Palm\HOTSYNC.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Documents and Settings\All Users\Start Menu\Programs\Startup\svchost.exe
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Documents and Settings\Leandro Silva\Desktop\HiJackThis_v2.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.emachines.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {113724E2-CEEC-4603-89A8-23518EE3D5D8} - C:\WINDOWS\System32\laprexy.dll (file missing)
O2 - BHO: (no name) - {2361DA31-4EF2-6625-82DB-1234E425B7C2} - C:\WINDOWS\System32\pwd.dll (file missing)
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [CHotkey] mHotkey.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [showicon2k] C:\Program Files\\eM\Bay Reader\Shwicon2k.exe
O4 - HKLM\..\Run: [masqform.exe] C:\Program Files\PureEdge\Viewer 6.0\masqform.exe -UpdateCurrentUser
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\Scansoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\Scansoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [PP8 SE Reminder] "C:\Program Files\Scansoft\PaperPort\WebEreg\NAVBrowser.exe" -r "C:\Program Files\Scansoft\PaperPort\WebEreg\navLoad.ini"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\isuspm.exe -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [PSDiagnosticM] "C:\Program Files\Linksys Wireless-G Print Server\PSDiagnosticM.exe"
O4 - HKLM\..\RunOnce: [NCInstallQueue] rundll32 netman.dll,ProcessQueue
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\Program Files\Microsoft ActiveSync\WCESCOMM.EXE"
O4 - HKCU\..\Run: [Free Download Manager] C:\Program Files\Free Download Manager\fdm.exe -autorun
O4 - HKCU\..\Run: [Usrr] C:\Documents and Settings\Leandro Silva\Application Data\rpen.exe
O4 - HKCU\..\Run: [Yppphkt] C:\WINDOWS\System32\w?wexec.exe
O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: HotSync Manager.lnk = D:\Palm\HOTSYNC.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: svchost.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\Program Files\Microsoft ActiveSync\INetRepl.dll
O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by101fd.bay101.hotmail.msn.com/resources/MsnPUpld.cab
O16 - DPF: {972BB342-14A7-4660-83C1-51DDBEE171DB} - http://www.pacimedia.com/install/pcs_0012.exe
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\System32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\System32\browseui.dll
O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\system32\brsvc01a.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe


Thanks in advance for any help.

BC AdBot (Login to Remove)

 


#2 miekiemoes

miekiemoes

    Malware Killer Dog


  • Malware Response Team
  • 19,420 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Belgium
  • Local time:10:16 PM

Posted 05 July 2007 - 12:49 PM

Hello,

It's important you follow the next steps in the right order without missing any step.;


* Download Brute Force Uninstaller.
Unzip it to a folder of itís own (c:\BFU).
Read here how to unzip/extract properly:
http://metallica.geekstogo.com/xpcompressedexplanation.html
Start the Brute Force Uninstaller by doubleclicking BFU.exe

Next to the 'scriptfile to execute'-window you'll see a little icon as shown in next picture: Posted Image
When you click that icon, a little window will open that says: 'Please enter the full URL to the sript you want to execute'
In the field, copy and paste next URL:

http://metallica.geekstogo.com/alcanshorty.bfu

Click Ok.
Then click execute in Brute Force Uninstaller.

Extra note:
If nothing happens after pressing the Execute button, this means that the script didn't download. In that case, download the script
( alcanshorty.bfu ) manually from above url ( rightclick on it and choose 'save as' and save it in your BFU-folder). Then start BFU.exe again and click the browse button next to the 'scriptfile to execute'-window
Browse to the script you downloaded and Click Ok and Execute in Brute Force Uninstaller.


Wait for the complete script execution box to popup and press OK.
Press exit to terminate the BFU program

Then, * Download Combofix to your desktop.
Doubleclick combofix.exe
Follow the prompts.
Don't click on the window while the fix is running, because that will cause your system to hang.

When finished and after reboot (in case it asks to reboot), combofix will open again to gather the necessary information for the log. This may take a bit. When done, Combofix will close and a log should open, combofix.txt.
Post the contents of this log in your next reply together with a new hijackthislog.
Do NOT post the ComboFix-quarantined-files.txt - unless I ask you to.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#3 obiehound

obiehound
  • Topic Starter

  • Members
  • 3 posts
  • OFFLINE
  •  
  • Local time:04:16 PM

Posted 05 July 2007 - 01:36 PM

Thanks for the info. I ran adaware and it fixed the problem. I will perform the above steps anyway, just in case.

#4 miekiemoes

miekiemoes

    Malware Killer Dog


  • Malware Response Team
  • 19,420 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Belgium
  • Local time:10:16 PM

Posted 05 July 2007 - 01:49 PM

Hi,

The disabled taskmanager, regedit etc aren't your only problems here though. You are dealing with a lot of other infections as well - that's why it is important you follow my steps and post the logs.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.

#5 miekiemoes

miekiemoes

    Malware Killer Dog


  • Malware Response Team
  • 19,420 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Belgium
  • Local time:10:16 PM

Posted 15 July 2007 - 02:22 PM

Due to the lack of feedback, this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users