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i have TrojanAdware.W32.Expdwnlder on my computer and need assistance in removing it. I have the red background screen and various spy programs haven't been able to remove the red screen and pop up and web pages that open on my computer. I ran spybot, ad aware, Norton and web root spy sweeper. I've read up on the virus a bit and it appears that the only way to remove this virus is using hijackthis. can someone please walk me through the process? thanks so much!
Apollogies for the delay. If you are still having problems please post a brand new HijackThis log as a reply to this topic. Before posting the log, please make sure you follow all the steps found in this topic:
due to lack of feedback to a helper--> this topic is now closed
to get it reopened PM a staff member with the address of this thread.
this applies to the topic starter only, everyone else with similar problems start a new topic.