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Needing To Make Sure Im Not Infected.....!


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#1 black.star

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Posted 05 July 2007 - 06:33 AM

okay, i have a windows xp sp2...mm, i had several problems before about my computer and had to reformat it... eversince that, i am very wary about infections and spyware coz i really dont want to be infected again! so i've installed several antivirus software and anti spywares.. AVG free edition antivirus, AVG Antispyware, BitDefender v.9, Nod32 antivirus, A-squared free 3.0, zone alarm firewall...i knwo its too much but im aware that all antivirus sfotwares have their weaknesses so i opted on installing several antiviruses..hehe :thumbsup: so my problem is, im afraid i might be infected with viruses and spyware heuristic.w32.avkiller and its regenerating..i keep finding them.. i have a hijackthis log..hope someone can help coz im really paranoid and dont wanna reformat again..


Logfile of HijackThis v1.99.1
Scan saved at 6:47:33 PM, on 7/5/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
c:\program files\a-squared free\a2service.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Eset\nod32krn.exe
C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe
C:\Program Files\Unlocker\UnlockerAssistant.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\Softwin\BitDefender9\bdoesrv.exe
C:\program files\softwin\bitdefender9\bdnagent.exe
C:\program files\softwin\bitdefender9\bdswitch.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\CursorXP\CursorXP.exe
C:\Program Files\OpenOffice.org 2.2\program\soffice.exe
C:\Program Files\OpenOffice.org 2.2\program\soffice.BIN
C:\PROGRA~1\Yahoo!\MESSEN~1\ymsgr_tray.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe
C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe
C:\Program Files\Softwin\BitDefender9\vsserv.exe
c:\program files\softwin\bitdefender9\bdmcon.exe
C:\Documents and Settings\r-o-n-i-e-y\My Documents\apps\HijackThis.exe

R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {A6984C00-C6EB-11D4-B4A4-080000180323} - (no file)
O3 - Toolbar: Megaupload Toolbar - {4E7BD74F-2B8D-469E-CCB0-B130EEDBE97C} - C:\PROGRA~1\MEGAUP~1\MEGAUP~1.DLL
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [PCSuiteTrayApplication] C:\Program Files\Nokia\Nokia PC Suite 6\LaunchApplication.exe -startup
O4 - HKLM\..\Run: [UnlockerAssistant] "C:\Program Files\Unlocker\UnlockerAssistant.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [BootSkin Startup Jobs] "C:\PROGRA~1\Stardock\WINCUS~1\BootSkin\BootSkin.exe" /StartupJobs
O4 - HKLM\..\Run: [LogonStudio] "C:\Program Files\WinCustomize\LogonStudio\logonstudio.exe" /RANDOM
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [BDOESRV] "C:\Program Files\Softwin\BitDefender9\bdoesrv.exe"
O4 - HKLM\..\Run: [BDNewsAgent] "c:\program files\softwin\bitdefender9\bdnagent.exe"
O4 - HKLM\..\Run: [BDSwitchAgent] "c:\program files\softwin\bitdefender9\bdswitch.exe"
O4 - HKLM\..\Run: [EPSON Stylus C45 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I3T1.EXE /P23 "EPSON Stylus C45 Series" /O6 "USB001" /M "Stylus C45"
O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\PROGRA~1\Yahoo!\MESSEN~1\YAHOOM~1.EXE" -quiet
O4 - HKCU\..\Run: [CursorXP] C:\Program Files\CursorXP\CursorXP.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: OpenOffice.org 2.2.lnk = C:\Program Files\OpenOffice.org 2.2\program\quickstart.exe
O8 - Extra context menu item: Download all by Rapidown... - C:\Program Files\Rapidown\rapidownGetAll.htm
O8 - Extra context menu item: Download by Rapidown... - C:\Program Files\Rapidown\rapidownGet.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Rapidown - {57E91B47-F40A-11D1-B792-444553540011} - C:\Program Files\Rapidown\rapidown.exe (file missing)
O9 - Extra 'Tools' menuitem: Rapidown - {57E91B47-F40A-11D1-B792-444553540011} - C:\Program Files\Rapidown\rapidown.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1179337392827
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1179339635391
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: a-squared Free Service (a2free) - Emsi Software GmbH - c:\program files\a-squared free\a2service.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: BitDefender Scan Server (bdss) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Scan Server\bdss.exe" /service (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: BitDefender Desktop Update Service (LIVESRV) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Update Service\livesrv.exe" /service (file missing)
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: BitDefender Virus Shield (VSSERV) - Unknown owner - C:\Program Files\Softwin\BitDefender9\vsserv.exe" /service (file missing)
O23 - Service: BitDefender Communicator (XCOMM) - Unknown owner - C:\Program Files\Common Files\Softwin\BitDefender Communicator\xcommsvr.exe" /service (file missing)

please do help me become a well trained computer user so i wont get virused again! thanks in advance!

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#2 miekiemoes

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Posted 05 July 2007 - 06:47 AM

Hi,

The biggest mistake you made here is the fact that you installed 3 Antivirus.
Never install more than one Antivirus and Firewall! Rather than giving you extra protection, it will decrease the reliability of it seriously!
The reason for this is that if both products have their automatic (Real-Time) protection switched on, your system may lock up due to both software products attempting to access the same file at the same time.
Also because more than one Antivirus and Firewall installed are not compatible with eachother, it can cause system performance problems and a serious system slowdown.

So you have to make a decision here and keep the Antivirus you prefer and uninstall the other one.
Then reboot after uninstalling.

im afraid i might be infected with viruses and spyware heuristic.w32.avkiller and its regenerating..i keep finding them.

Heurstic - this means that in most cases it may be a false positive. Please let me know what scanner is flagging this and what file it is seeing as this heuristic.w32.avkiller
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#3 black.star

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Posted 05 July 2007 - 10:25 AM

thanks very much for that speedy reply! can u help me figure out which antivirus is best to use? i have avg, bitdefender together and had no problems, but nod32 was told by my friends that its good so, i started to use it as well... which one should i remove then? thanks!

oh, i hate it! heuristic.win32.avkiller(i fear avkiller means killing the antivirus) keeps regenerating! even if i have a trial version of avg antispyware, its reliable enough and it always gets lots of finding on heuristic.win32.avkiller! first i only had 4files found.. next scan its already 64 files..then after just deleting them, its regenerated again and i just deleted 25 files!
i mean, what damage could it cause? im really nervous and pannicking already!

thanks for the help, this site's really full of helpful people, coz i read some thread here too,, i hope u can help me with this! thanks very much! :thumbsup: :flowers: :huh:

#4 miekiemoes

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Posted 05 July 2007 - 10:46 AM

Hi,

can u help me figure out which antivirus is best to use? i have avg, bitdefender together and had no problems, but nod32 was told by my friends that its good so, i started to use it as well... which one should i remove then? thanks!

That's up to you. Which one do you like the most? Nod32 is no free one, so if you're not planning to purchase it, then uninstall it. If you are planning to purchase it, then keep NOD32 and uninstall Bitdefender and AVG.

i have avg, bitdefender together and had no problems

Trust me, even though you had no problems with it, it is not recommended as it will decrease the reliability of it seriously and cause an extra slowdown.

So, it's your AVG Antispyware which is detecting the heuristic.win32.avkiller? As I already explained, heuristic detection can be a false detection.
That's why I asked you in my previous post what exact files are being flagged as heuristic.win32.avkiller.
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#5 black.star

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Posted 06 July 2007 - 11:12 PM

thanks for patiently waiting. been busy lately so couldn't reply soon enough..
these are the files found by avg antispyware..i also uninstalled nod32..!

---------------------------------------------------------
AVG Anti-Spyware - Scan Report
---------------------------------------------------------

+ Created at: 11:17:03 PM 7/5/2007

+ Scan result:



C:\WINDOWS\Temp\tmp00001158\tmp00000188 -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00001158\tmp000001af -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00001158\tmp0000024a -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00001158\tmp0000025b -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00001158\tmp00000260 -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00001158\tmp0000026a -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00001158\tmp00000272 -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00001158\tmp00000287 -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00001158\tmp0000028a -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00003481\tmp00003e9a -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00003481\tmp000049ac -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00003481\tmp00004ea3 -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00003481\tmp00004ecf -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00003481\tmp0000506a -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00003481\tmp0000516c -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00003481\tmp000056e7 -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00003481\tmp00005a8d -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00003481\tmp0000618f -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00003481\tmp00006302 -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00003481\tmp0000637f -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00003481\tmp0000640c -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00003481\tmp00006490 -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00003481\tmp000064ba -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp00003481\tmp0000c99b -> Heuristic.Win32.AVKiller : Cleaned.
C:\WINDOWS\Temp\tmp000061a6\tmp000103ef -> Heuristic.Win32.AVKiller : Cleaned.
:mozilla.44:C:\Documents and Settings\r-o-n-i-e-y\Application Data\Mozilla\Firefox\Profiles\q398uv2g.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned.
:mozilla.35:C:\Documents and Settings\r-o-n-i-e-y\Application Data\Mozilla\Firefox\Profiles\q398uv2g.default\cookies.txt -> TrackingCookie.Com : Cleaned.
:mozilla.63:C:\Documents and Settings\r-o-n-i-e-y\Application Data\Mozilla\Firefox\Profiles\q398uv2g.default\cookies.txt -> TrackingCookie.Hitslink : Cleaned.
:mozilla.25:C:\Documents and Settings\r-o-n-i-e-y\Application Data\Mozilla\Firefox\Profiles\q398uv2g.default\cookies.txt -> TrackingCookie.Paypal : Cleaned.
:mozilla.29:C:\Documents and Settings\r-o-n-i-e-y\Application Data\Mozilla\Firefox\Profiles\q398uv2g.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.30:C:\Documents and Settings\r-o-n-i-e-y\Application Data\Mozilla\Firefox\Profiles\q398uv2g.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.33:C:\Documents and Settings\r-o-n-i-e-y\Application Data\Mozilla\Firefox\Profiles\q398uv2g.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.34:C:\Documents and Settings\r-o-n-i-e-y\Application Data\Mozilla\Firefox\Profiles\q398uv2g.default\cookies.txt -> TrackingCookie.Revsci : Cleaned.
:mozilla.64:C:\Documents and Settings\r-o-n-i-e-y\Application Data\Mozilla\Firefox\Profiles\q398uv2g.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned.
:mozilla.14:C:\Documents and Settings\r-o-n-i-e-y\Application Data\Mozilla\Firefox\Profiles\q398uv2g.default\cookies.txt -> TrackingCookie.Webtrends : Cleaned.
:mozilla.49:C:\Documents and Settings\r-o-n-i-e-y\Application Data\Mozilla\Firefox\Profiles\q398uv2g.default\cookies.txt -> TrackingCookie.Webtrendslive : Cleaned.


::Report end

this time, i opted to quarantine the file found..thanks in advance! :thumbsup:

#6 miekiemoes

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Posted 07 July 2007 - 12:36 AM

These random tmp0000**** are created by bitdefender and are false positives.
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#7 black.star

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Posted 07 July 2007 - 03:35 AM

oh really? that's great! so i dont have to worry? thanks for the heads up! i appreciate it! :thumbsup: :flowers: :huh:

#8 miekiemoes

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Posted 07 July 2007 - 06:27 AM

No, you don't have to worry and glad I could help :-)
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#9 miekiemoes

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Posted 17 July 2007 - 02:29 PM

Since this issue appears resolved ... this Topic is closed.
If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.
AntispywareScanners---Antivirus Scanners---Firewalls---Online Scanners---Prevention---Help! My computer is slow---My Blog---Follow me on Twitter.
My help is ALWAYS FREE, but if you want to donate to help me continue my fight against malware -- click here!
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