Hello, I have read posts in this group, and referred to M/S articles, but haven't seen this case. I bought an LG DVD/CD read/write external USB plug/play machine that came with Nero 6 OEM. The PC assigned it "J:" drive. I used it for many months and all was well. I could copy disks from the internal E: CDW/DVD.
Then I bought a flash drive (Sandisk 2 gig) and plugged it into the front USB port. (The other external drive is plugged into the back, where there are several USB ports next to the Ethernet port).
The first time I plugged in the flash drive, it "uninstalled" the J: drive. Couldn't find it in "My Computer". Also tried the install new hardware routine, with and without the installation disk. So I unplugged the flash drive, and put the DVDW/CDW external into the front port, and the PC recognized it as the J: drive and worked ok. Then Nero did an upgrade to version 6, and I made the mistake of taking the free upgrade. Now that upgrade wants me to buy drivers. So I completely uninstalled it, and reinstalled. Then the drive wouldn't work at all and LG sent me a new one : ) with the new software that wants me to pay for drivers. At $30 a pop, I just wanted my old software back. So I managed to get J: working again, although I could never get Nero to format and copy DVDs for TV like it did before the flash drive mess.
Any ideas on how I can get my J: drive recognized? It is getting power, firmly plugged in, have tried both ports. The front port will recognize the K: flash drive, but not J: anymore. When I plug it into the front port (that recognized the flash drive) I get an "Unknown device" message. I opened and closed the drawer with the install disk in it, it flashed the green light as if it were reading the disk, but the USB root hub still shows 7 unused ports, and one Unknown device.
The change in software that seems to have caused this was installing the MSN portal and Mcaffee (I know mcaffee is junk from previous experience, but it promised to help me lan my two pc's together). I really don't want to reinstall the OS, as I have not been able to properly back up (or restore) my data from previous restores. The OEM of XP wipes the disk and loses the restore points, so I have a book of backups I cannot restore.
Thanks for reading this far, I hope Ihave described the problem and someone has some ideas. Oh, it is an e-machine with XP that defines a virtual D: drive in Fat 32 and the rest NTFS. I want my programs from the '98 machine, and it has a great box with lots of slots. Maybe I can take both machines, and get the new motherboard on the old machine and just buy a real XP disk so that my Office 2000 will still work.
Thanks a bunch!