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More Businesses Should Be Like These People

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#1 Mr_Freeware


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Posted 04 July 2007 - 05:58 PM


yesterday i uninstalled their download accelerator and instead of just uninstalling it, it took me to a webpage form to fill out (optional of course) asking me why i didnt want their program and what suggestions i have for them. i told them why and i didnt think anything of it. today i just happened to be looking in my bulk email folder (i almost never look in there, so im lucky i found it) and there was a resopnse to my comments i left less than 24 hours ago. pretty clever. more sites should be like that. :thumbsup:

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#2 dc3


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Posted 04 July 2007 - 09:14 PM

That is refreshing, today customer support is becoming a thing of the past.

Family and loved ones will always be a priority in my daily life.  You never know when one will leave you.





#3 yano


    I can see what you post!

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Posted 05 July 2007 - 10:37 PM

Yep especially with retail stores you actually walk in. Not just Internet sites, but when was the last time you walked into K-Mart or Wal-mart and found someone to help you in a timely manner, let alone get out of the store in less than 5 minutes?

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