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Help Infected Computer Anti-virus Does Not Work


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2 replies to this topic

#1 jaf3100

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Posted 03 July 2007 - 08:28 PM

Please help. I have used various antivirus software programs and have found that I have an infected computer which was listed as C:\\windows\system32\mipamip.dll and could not delete it. I have tried to get rid of it on bit defender, ad aware, and house call. I have also used Kaspersky anti virus and have found that I have detected: riskware Mass-mailer software Running process: C:\WINDOWS\Explorer.EXE. and could not get rid of this one either

Please let me know what I should do to get my computer clean again.
Thanks

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#2 boopme

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Posted 03 July 2007 - 11:20 PM

Hi jaf3100, first welcome to BC.
I'd suggest one more scan with this SuperAntiSpyware run from safe mode,after installing and update.
How to start Windows in Safe Mode

If no joy then please post a HiJackThis log.
Follow these instructions >> Preparation Guide for use before posting a HijackThis Log and post that log HERE by clicking New Topic
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#3 tg1911

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Posted 04 July 2007 - 07:53 AM

jaf3100,

I moved your HijackThis log to the appropriate forum.
Here is the link:
jaf3100's HJT log

NOTE:
Please, DO NOT make another post in the HijackThis Logs and Analysis forum, until it has been responded to by a member of the HJT Team. The first thing they look for, when looking for logs to reply to, is 0 replies. If you make another post, there will be 1 reply. The team member, glancing over the replies, might think someone is already helping you out, and will not respond. So, just make your post, and let it sit there, until a team member responds. This way you will be taken care of, in the most timely manner.

Also, don't make any changes to your system, as that could change the results of the posted log, making it more difficult to properly clean your system.

Since you now have a HJT log posted, I'm going to close this topic.

At this point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

If, after your log has been cleaned, you still need help, please PM a Moderator and we will re-open this topic.
If you have any questions, don't hesitate to send me a PM.
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