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HJT log - jasputin


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#1 jasputin

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Posted 24 January 2005 - 02:42 PM

Hi,

This is the trouble I've been having:

When I open IE the homepage that is accessed is not the one I chose but a search page for Antivirus software, Ebtertainment, Finances, etc (the adress bar reads res://C:\WINDOWS\System32\shdoclc.dll/navcancl.htm).

When I type a new adress it displays a page with this message:

'Access Blocked - Virus Warning'

Thanks in advance.


Logfile of HijackThis v1.99.0
Scan saved at 19:32:09, on 24-01-2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\logonui.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programas\AVPersonal\AVGUARD.EXE
C:\Programas\AVPersonal\AVWUPSRV.EXE
C:\Programas\Ficheiros comuns\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Programas\M-Audio Ozone\Install\Ozinst.exe
C:\WINDOWS\system32\srvany.exe
C:\WINDOWS\system32\resetservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\DeltTray.exe
C:\Programas\Ficheiros comuns\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\rundll32.exe
C:\Programas\AVPersonal\AVGNT.EXE
C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\WINDOWS\System32\CTFMONSS.EXE
C:\WINDOWS\System32\CSRSSW.EXE
C:\Programas\Spyware Doctor\swdoctor.exe
C:\Programas\M-Audio Ozone\OZTask.exe
C:\Programas\Nikon\NkView6\NkvMon.exe
C:\WINDOWS\System32\svchost.exe
C:\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hiperligações
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Programas\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Programas\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: VDOMP Class - {A0ED918D-B8E6-4c3d-BD15-1DB1AE9A5DD3} - C:\WINDOWS\wtlbass32.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: GeoSapoBar - {41C098D1-A36B-11d4-9F8C-00E07D02355A} - C:\PROGRA~1\Imersiva\GEOSAP~1\GEOSAP~1.DLL
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [avserve.exe] C:\WINDOWS\avserve.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programas\Ficheiros comuns\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AdslTaskBar] rundll32.exe stmctrl.dll,TaskBar
O4 - HKLM\..\Run: [AVGCtrl] "C:\Programas\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe -r
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [CTFMONSS] C:\WINDOWS\System32\CTFMONSS.EXE
O4 - HKCU\..\Run: [CSRSSW] C:\WINDOWS\System32\CSRSSW.EXE
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Programas\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Programas\Ficheiros comuns\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: M-Audio Ozone Control Panel Launcher.lnk = C:\Programas\M-Audio Ozone\OZTask.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programas\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Programas\Nikon\NkView6\NkvMon.exe
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\MSMSGS.EXE
O13 - DefaultPrefix: http://ehttp.cc/?
O13 - WWW Prefix: http://ehttp.cc/?
O13 - WWW. Prefix: http://ehttp.cc/?
O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} - http://stream10k.redhotnetworks.com/cabs/videox.cab
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://geo.sapo.pt/imp_cgi/mgaxctrl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093702336154
O23 - Service: AntiVir Service - H+BEDV Datentechnik GmbH - C:\Programas\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update - H+BEDV Datentechnik GmbH, Germany - C:\Programas\AVPersonal\AVWUPSRV.EXE
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Ozone Installer - Nemesis - C:\Programas\M-Audio Ozone\Install\Ozinst.exe
O23 - Service: Reset 5 - Unknown - C:\WINDOWS\system32\srvany.exe

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#2 Grinler

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Posted 25 January 2005 - 11:01 AM

I need to get samples of some of your files. Please create a folder called c:\submit. Now copy the following files into that directory:

C:\WINDOWS\System32\CTFMONSS.EXE
C:\WINDOWS\System32\CSRSSW.EXE

To copy the files simply navigate to the directory they are in and right click on them and then click on copy. Then paste these files into the c:\submit directory. Once the files are all copied I need you to zip the folder. If you are using XP or ME right-click on the folder and click on the Send To option and then send it to a compressed folder. You will now see a file called submit.zip. If you are using another version of Windows, please download a program called Winzip and zip it using that. Then go to http://www.bleepingcomputer.com, fill in the required fields, and browse to the file. Then click on the Send File button.


Print out these instructions and then close all windows including Internet Explorer.

Then I want you to fix some of those entries. Please do the following:

Please make sure that you can view all hidden files. Instructions on how to do this can be found here:

How to see hidden files in Windows

Run Hijackthis again, click scan, and Put a checkmark next to each of these. Then click the Fix button:


R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://default.home
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\about.htm
O2 - BHO: VDOMP Class - {A0ED918D-B8E6-4c3d-BD15-1DB1AE9A5DD3} - C:\WINDOWS\wtlbass32.dll
O4 - HKCU\..\Run: [CTFMONSS] C:\WINDOWS\System32\CTFMONSS.EXE
O4 - HKCU\..\Run: [CSRSSW] C:\WINDOWS\System32\CSRSSW.EXE
O13 - DefaultPrefix: http://ehttp.cc/?
O13 - WWW Prefix: http://ehttp.cc/?
O13 - WWW. Prefix: http://ehttp.cc/?
O16 - DPF: {1C955F3B-5B32-4393-A05D-24B4970CD2A1} - http://stream10k.redhotnetworks.com/cabs/videox.cab

Reboot your computer into Safe Mode

Then delete these files or directories (Do not be concerned if they do not exist)


C:\WINDOWS\System32\CTFMONSS.EXE
C:\WINDOWS\System32\CSRSSW.EXE

Reboot your computer to go back to normal mode and post a new log.


Do you know what this service is?


O23 - Service: Reset 5 - Unknown - C:\WINDOWS\system32\srvany.exe

#3 jasputin

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Posted 25 January 2005 - 12:33 PM

I have no idea what the O23 - Service is.

I will post a new log and the sample files as soon I get home.

Thanks for your advise.

#4 jasputin

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Posted 25 January 2005 - 02:47 PM

Here is the new hjt log:



Logfile of HijackThis v1.99.0


Scan saved at 19:26:19, on 25-01-2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programas\AVPersonal\AVGUARD.EXE
C:\Programas\AVPersonal\AVWUPSRV.EXE
C:\Programas\Ficheiros comuns\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Programas\M-Audio Ozone\Install\Ozinst.exe
C:\WINDOWS\system32\srvany.exe
C:\WINDOWS\system32\resetservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\DeltTray.exe
C:\Programas\Ficheiros comuns\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\rundll32.exe
C:\Programas\AVPersonal\AVGNT.EXE
C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Programas\Spyware Doctor\swdoctor.exe
C:\Programas\M-Audio Ozone\OZTask.exe
C:\Programas\Nikon\NkView6\NkvMon.exe
C:\WINDOWS\System32\svchost.exe
C:\Documents and Settings\Joao\Definições locais\Temp\Directório temporário 1 para HijackThis.zip\HijackThis.exe
C:\WINDOWS\System32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = Hiperligações
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Programas\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Programas\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: VDOMP Class - {A0ED918D-B8E6-4c3d-BD15-1DB1AE9A5DD3} - C:\WINDOWS\wtlbass32.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: GeoSapoBar - {41C098D1-A36B-11d4-9F8C-00E07D02355A} - C:\PROGRA~1\Imersiva\GEOSAP~1\GEOSAP~1.DLL
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programas\Ficheiros comuns\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AdslTaskBar] rundll32.exe stmctrl.dll,TaskBar
O4 - HKLM\..\Run: [AVGCtrl] "C:\Programas\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe -r
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Programas\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [CTFMONSS] C:\WINDOWS\System32\CTFMONSS.EXE
O4 - HKCU\..\Run: [CSRSSW] C:\WINDOWS\System32\CSRSSW.EXE
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Programas\Ficheiros comuns\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: M-Audio Ozone Control Panel Launcher.lnk = C:\Programas\M-Audio Ozone\OZTask.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programas\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Programas\Nikon\NkView6\NkvMon.exe
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\MSMSGS.EXE
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://geo.sapo.pt/imp_cgi/mgaxctrl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093702336154
O23 - Service: AntiVir Service - H+BEDV Datentechnik GmbH - C:\Programas\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update - H+BEDV Datentechnik GmbH, Germany - C:\Programas\AVPersonal\AVWUPSRV.EXE
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Ozone Installer - Nemesis - C:\Programas\M-Audio Ozone\Install\Ozinst.exe
O23 - Service: Reset 5 - Unknown - C:\WINDOWS\system32\srvany.exe

#5 Grinler

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Posted 25 January 2005 - 03:59 PM

Reboot into safe mode and fix these entries:

O4 - HKCU\..\Run: [CTFMONSS] C:\WINDOWS\System32\CTFMONSS.EXE
O4 - HKCU\..\Run: [CSRSSW] C:\WINDOWS\System32\CSRSSW.EXE
23 - Service: Reset 5 - Unknown - C:\WINDOWS\system32\srvany.exe

Reboot and delete :

C:\WINDOWS\System32\CTFMONSS.EXE
C:\WINDOWS\System32\CSRSSW.EXE

Reboot again and post a new log

#6 jasputin

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Posted 25 January 2005 - 06:10 PM

I think the problem is gone :thumbsup: . The symptoms have gone and I can surf the web normaly (I rebooted a couple of times).

Logfile of HijackThis v1.99.0
Scan saved at 23:14:42, on 25-01-2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programas\AVPersonal\AVGUARD.EXE
C:\Programas\AVPersonal\AVWUPSRV.EXE
C:\Programas\Ficheiros comuns\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\Programas\M-Audio Ozone\Install\Ozinst.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\DeltTray.exe
C:\Programas\Ficheiros comuns\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\rundll32.exe
C:\Programas\AVPersonal\AVGNT.EXE
C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Programas\M-Audio Ozone\OZTask.exe
C:\Programas\Nikon\NkView6\NkvMon.exe
C:\WINDOWS\System32\svchost.exe
C:\Programas\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Documents and Settings\Joao\Definições locais\Temp\Directório temporário 2 para HijackThis.zip\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Programas\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Programas\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll (file missing)
O3 - Toolbar: GeoSapoBar - {41C098D1-A36B-11d4-9F8C-00E07D02355A} - C:\PROGRA~1\Imersiva\GEOSAP~1\GEOSAP~1.DLL
O3 - Toolbar: &Rádio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [DeltTray] DeltTray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Programas\Ficheiros comuns\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [AdslTaskBar] rundll32.exe stmctrl.dll,TaskBar
O4 - HKLM\..\Run: [AVGCtrl] "C:\Programas\AVPersonal\AVGNT.EXE" /min
O4 - HKLM\..\Run: [CreateCD] C:\PROGRA~1\Adaptec\EASYCD~1\CreateCD\CreateCD.exe -r
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NVMCTRAY.DLL,NvTaskbarInit
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Programas\Spyware Doctor\swdoctor.exe" /Q
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Programas\Ficheiros comuns\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: M-Audio Ozone Control Panel Launcher.lnk = C:\Programas\M-Audio Ozone\OZTask.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Programas\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: NkvMon.exe.lnk = C:\Programas\Nikon\NkView6\NkvMon.exe
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Programas\Messenger\MSMSGS.EXE
O16 - DPF: {62789780-B744-11D0-986B-00609731A21D} (Autodesk MapGuide ActiveX Control) - http://geo.sapo.pt/imp_cgi/mgaxctrl.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093702336154
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2004061...all/xscan53.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{EF192D79-CAF7-45DC-8AE6-779C4D13350F}: NameServer = 195.245.176.19 194.38.131.19
O23 - Service: AntiVir Service - H+BEDV Datentechnik GmbH - C:\Programas\AVPersonal\AVGUARD.EXE
O23 - Service: AntiVir Update - H+BEDV Datentechnik GmbH, Germany - C:\Programas\AVPersonal\AVWUPSRV.EXE
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Ozone Installer - Nemesis - C:\Programas\M-Audio Ozone\Install\Ozinst.exe

#7 Grinler

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Posted 25 January 2005 - 06:38 PM

Log looks clean...great job!

Now that you are clean, please follow these simple steps in order to keep your computer clean and secure:
  • Disable and Enable System Restore. - If you are using Windows ME or XP then you should disable and reenable system restore to make sure there are no infected files found in a restore point.

    You can find instructions on how to enable and reenable system restore here:

    Managing Windows Millenium System Restore

    or

    Windows XP System Restore Guide

    Renable system restore with instructions from tutorial above

  • Install Spybot - Search and Destroy - Install and download Spybot - Search and Destroy with its TeaTimer option. This will provide realtime spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an antivirus software.

    A tutorial on installing & using this product can be found here:

    Using Spybot - Search & Destroy to remove Spyware , Malware, and Hijackers

  • Install Ad-Aware - Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

    A tutorial on installing & using this product can be found here:

    Using Ad-aware to remove Spyware, Malware, & Hijackers from Your Computer

  • Commercial Spyware Removal/Protection Programs - If you feel more comfortable installing a commercial Spyware removal program then we recommend WebRoot's Spysweeper or Lavasoft's Ad-Aware Professional. There are many commercial products on the market, but unfortunately most are misleading and substandard. Both of the products we recommend here are proven to be excellent products and a worthy addition to the arsenal of software protecting your computer.

    Spysweeper Product Information
    Ad-Aware Pro Production Information


  • Make your Internet Explorer more secure - This can be done by following these simple instructions:
    • From within Internet Explorer click on the Tools menu and then click on Options.
    • Click once on the Security tab
    • Click once on the Internet icon so it becomes highlighted.
    • Click once on the Custom Level button.
      • Change the Download signed ActiveX controls to Prompt
      • Change the Download unsigned ActiveX controls to Disable
      • Change the Initialize and script ActiveX controls not marked as safe to Disable
      • Change the Installation of desktop items to Prompt
      • Change the Launching programs and files in an IFRAME to Prompt
      • Change the Navigate sub-frames across different domains to Prompt
      • When all these settings have been made, click on the OK button.
      • If it prompts you as to whether or not you want to save the settings, press the Yes button.
    • Next press the Apply button and then the OK to exit the Internet Properties page.
  • Use an AntiVirus Software - It is very important that your computer has an anti-virus software running on your machine. This alone can save you a lot of trouble with malware in the future.

    See this link for a listing of some online & their stand-alone antivirus programs:

    Virus, Spyware, and Malware Protection and Removal Resources

  • Update your AntiVirus Software - It is imperitive that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out.

  • Use a Firewall - I can not stress how important it is that you use a Firewall on your computer. Without a firewall your computer is succeptible to being hacked and taken over. I am very serious about this and see it happen almost every day with my clients. Simply using a Firewall in its default configuration can lower your risk greatly.

    For a tutorial on Firewalls and a listing of some available ones see the link below:

    Understanding and Using Firewalls

  • Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

  • Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

    A tutorial on installing & using this product can be found here:

    Using SpywareBlaster to protect your computer from Spyware and Malware

  • Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Glad I was able to help.

#8 jasputin

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Posted 25 January 2005 - 07:51 PM

Ok. Thank you very much. You guys rock!




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