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Trojan Horse Win 32


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#1 Mary Claus

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Posted 02 July 2007 - 11:42 AM

I think i have a trojan horse on my computer. HP laptop running windows XP

I have avg but it won't run and even when I try to seek help on the internet by typing trojan horse system shuts it down

Thought i would try a forum

Can anyone help?
Thanks, Mary

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#2 buddy215

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Posted 02 July 2007 - 11:57 AM

Turn off system restore. This will remove all restore points since some are infected . Turn system restore back on.
http://www.bleepingcomputer.com/tutorials/windows-xp-system-restore-guide/

Remove temporary files, logs, cookies, etc. by using Ccleaner. Do not use "Advanced Settings" or the "Issues" button. Use only the default settings. http://www.ccleaner.com/

Install Super Antispyware. Run it in safe mode. Allow it to quarantine whatever it finds.
http://www.superantispyware.com/

Run the online scan for Bit Defender in normal mode. Allow it to quarantine whatever it finds.
http://www.bitdefender.com/scan8/ie.html

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Post a Hijack This log in the Hijack This Forum by following the directions in the link below if the programs above have not removed ALL malware. DO NOT post the log in this forum.
http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/
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How To start Windows in Safe Mode
http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/

I realize you may have a problem doing the above. If you are unable to install Super Antispyware or run the online scan,
attempt to download the Hijack This program. Before installing the Hijack This program, locate the .exe file and right click on it and select "rename". Change the name to lastchancescan. If that works, post the log in the Hijack This Forum. NOT here.

(Almost forgot to ask---has Rudolph got rid of that nasty cold?)

Edited by buddy215, 02 July 2007 - 12:01 PM.

“Every atom in your body came from a star that exploded and the atoms in your left hand probably came from a different star than your right hand. It really is the most poetic thing I know about physics...you are all stardust.”Lawrence M. Krauss
A 1792 U.S. penny, designed in part by Thomas Jefferson and George Washington, reads “Liberty Parent of Science & Industry.”




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