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Visual C++ Runtime Error In Vista Home Premium


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#1 robik123

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Posted 01 July 2007 - 02:57 PM

Recently I tried to use Microsoft Movie Maker software along with HP's QuickPlay software. Since then, my QuickPlay has stopped working. Everytime I turn it on to record something from my built-in webcam, it gives the error, which reads like:

"Microsoft Visual C++ Runtime Library. The following application...C://programfiles/hp...../qp.exe has requested Runtime to terminate it in an unusual manner. Please contact the application's provider for more information."

Then the application terminates abruptly. I have spoken with HP, but without any help. Their solution is to reinstalled the OS. I have noticed that this error has been extensively discussed in the context of Windows 2000 and XP, but couldn't find a good solution for Vista-based systems. Can any one help?

I have uninstalled and re-installed the QuickPlay program and my webcam driver many times, but NO help.

Please let me know if someone can assist me in fixing this annoying Runtime Error in Vista. Thanks.

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#2 Jacee

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Posted 01 July 2007 - 04:25 PM

Right click on QuickPlay > proprties, then the 'compatibility tab'. Check the box that says run this program in compatibility mode
with XP SP2, apply > OK.... then right click on the icon and run as Admin. Hope this works

** if you don't have a 'compatibility tab' you will have to log on as Administrator

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#3 robik123

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Posted 04 July 2007 - 03:16 PM

Thanks for your suggestion, but it still does NOT work. I have Vista, but I selected the XP, SP2 compatibility mode as per your recommendation, and I also added the Administrator privilege, but I still get the Microsoft Visual C++ Runtime Error. This occurs ONLY when I try to use the webcam feature of this software. All other features (like DVD player, TV tuner, etc.) of this program work well. Only tbe Webcam part produces the error. I have uninstalled and reinstalled all the drivers and even this program, but the error won't go away...
I noticed that there are many solutions for this error if someone has Windows 98 or 2000, but not much help in the Vista area...Any other suggestions except for the whole OS reinstall (as suggested by HP "technical" service people)--which, honestly, I find as a cop out. I think that there will be smart solution, without the lengthy OS reinstall and backup process. Any inputs??

#4 usasma

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Posted 05 July 2007 - 06:19 PM

Have you located the executables for the webcam program and instructed them to "Run as XP SP2" and "Run as Administrator"? Sometimes a program installed using the compatibility wizard my need this extra help to ensure that it runs well. I'd locate all the executables (.exe) files and set them for compatibility mode - along with any other executables related to the program. Generally the executables will be in a Logitech folder in the Program Files folder - although there may be some in your user profile also.
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