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Xp Isn't Booting


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#1 jjkmom

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Posted 29 June 2007 - 02:48 AM

I have a Compaq Armada M700, we had a power failure in the house and the computer was running at the time, when my husband turned it back on, windows would not start. When we turn it on, I can hear the noises usually associated with the hard disk, the compaq comes up and sometimes it will load the windows xp with the status bar. And other times it will have a black screen with the option of booting safe mode...etc..I have tried booting normally, safe mode safe mode with comand prompts and the networking. All I get is a rundown the screen with what looks like different file paths here are a few..I can't get all of them because it runs so fast and I cannot go back up the page:

multi(0)disk(0)rdisk(0)partition(1)\windows\system32\drivers\acpi.sys


This is just one, but they all say the same until the last which I assume is a file name. And there are about 45-50 lines of this. Can anyone help me?

I just got a windows disk the other day and it is no help at all. I try to repair and I get so far and then it tells me that there is an error and cannot repair and then it reboots. and reboots to the same thing. Over and over


All of this happens when I select the safe mode option.

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#2 Budapest

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Posted 29 June 2007 - 02:54 AM

Is there any important data on the hard drive that you need? If not I would try doing a low level format of the drive and then reinstalling windows. If this doesn't work then it would seem likely that there is a hardware problem somewhere, which may have been caused by a power surge at the time of the power failure.
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#3 jjkmom

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Posted 29 June 2007 - 03:32 AM

No there isn't any important files. Its just the laptop that we use on vacation. usually to google directions or just fun. I just want to get it running again. Now how would I do what you are talking about. I have read so many different things on this forum..kind of confused.

#4 Bear

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Posted 29 June 2007 - 03:42 AM

Before doing a reformat you might want to to starting with The Last Known Good Configuration. Instrutions below.

Starting Windows XP Using The Last Known Good Configuration

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#5 Budapest

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Posted 29 June 2007 - 03:45 AM

Actually, the first thing I would try is to reinstall XP without doing the low-level format. If that doesn't work then the next thing we can try is the low-level format.

There are step by step instructions for doing this here.

EDIT: I just read Bear's post and I agree you should try The Last Known Good Configuration. I assumed you had already tried this but re-reading your initial post I see that you didn't mention it.

Edited by Budapest, 29 June 2007 - 03:47 AM.

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#6 usasma

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Posted 29 June 2007 - 06:19 AM

Power failures are rarely simple events and may have power surges that accompany it. Did you have a surge protector connected to the computer when the power went out? If not, then there's a chance that the power event may have caused some damage to the system. Trying the repair/reinstallation of XP should let you know where the problems lie (if it works, then it's just the software, if it doesn't then there may be hardware issues).
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