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System Restore Won't Allow Restore!


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#1 dnahorton

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Posted 28 June 2007 - 10:55 AM

Here is my Boo-boo at work today.

(Feel free to laugh if you want) :thumbsup:

I am on Windows XP, and have Microsoft Word 2003. When I started a new document in Word today and began typing a letter (like I do everyday) I noticed that the typing started about halfway down the page and would not go to the top no matter what I did.

So brilliant me went to the top of the Word Document, and hit Help > Detect and Repair > and it said it would automatically fix and repair all my Microsoft Office problems- Great! I thought.

I checked the two boxes that popped up, namely, "restore my shortcuts while repairing" and "discard my customized settings and restore default settings".

After a few minutes, it had me restart. Only now, my Outlook information is GONE! Everything! It wiped EVERYTHING!!
I CANNOT lose the reminders, emails, etc on my Outlook! I am DEAD!

So I went to the Handy-Dandy System Restore, and tried to restore it on several different dates, but it keep telling me that it cannot restore because nothing was changed on my computer. I am signed onto my computer account, and am on a server with three other comuters, so the other account on my screen is the "Admin"- do we have to sign on the Admin to System Restore? We can't remember the password for the Admin account!!

What can I do??? Ekkkk!!!!

Thank you!

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#2 SJ8005

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Posted 28 June 2007 - 12:17 PM

I had a similar issue when trying to use system restore on my daughter's computer. The system restore process would run and act like it was doing something, then it would say, "Unable to restore from this point" or something like that. After trying several restore points, I posted a topic here and was advised that my hard drive was probably getting ready to take a crap. They were right, replaced my HD and everything runs perfectly (had other issues which prompted me to try and use system restore in the first place). Not to scare you, but that was my experience when system restore failed to work...

#3 Budapest

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Posted 29 June 2007 - 12:52 AM

You should check if your email data is still on the hard drive. The default location for this data is:

C:\Documents and Settings\<user>\Local Settings\Application Data\Microsoft\Outlook

Outlook stores email as .pst files, so look if there are any .pst files in this location. This may be a hidden folder so you need to set explorer to view hidden files.
The power of accurate observation is commonly called cynicism by those who haven't got it.

—George Bernard Shaw




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