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Scanning Problem


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#1 Jan6

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Posted 27 June 2007 - 06:56 AM

Hi there,

I have made a little headway towards figuring out my scanning problem.
I have figured out that my printer set-up is the problem.
My printer is a Lexmark x215 All-in-One. It prints and photocopies fine, however, when I try to scan using a program like Photoshop, I get the following errors
"Device can't be set to the H/W mode you want" then
"Port is disabled. Ensure the port is properly connected and the power is on then restart the computer" then
"Lexmark x215 Parallel software for this device could not be launched. The device is not connected or is busy."

My question is how can my printer print and copy if the ports are not correct?
Any idea why I cant scan?

Any help would be appreciated.

Thank you
Jan


Moved from the XP Forum. ~acklan~

Edited by acklan, 27 June 2007 - 08:51 AM.


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#2 garmanma

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Posted 27 June 2007 - 09:19 AM

Are you trying to scan over a network?
Mark
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#3 Jan6

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Posted 27 June 2007 - 11:16 AM

No Network, just a home computer.

#4 garmanma

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Posted 27 June 2007 - 01:29 PM

Not your model, but I believe the fix still applies:
Mark

"If you are able to print but not scan with your Lexmark X125, do the following:

1. With the driver installed, go into Windows Explorer and look for the following files in the C:\windows\twain_32 folder:

lexscan.ds
prescan.dib
* If both files are missing, continue with the steps below.
* If the files are present, the problem is not related to the driver you are currently using and you will need to consider other causes.

2. Uninstall the Lexmark X125 driver. To do this:
1. Go to Start, Programs (Windows XP: ALL Programs), Lexmark X125 and click on Uninstall Lexmark X125.
2. Follow the on-screen instructions to complete the uninstallation.

3. Restart your PC.

4. Download and install the latest X125 printer driver from the Lexmark website.
o For instructions on downloading the latest Lexmark drivers, see this article.
o For instructions on installing the downloaded driver, see this article.

5. Once the files mentioned in step 1 above have been installed, you should be able to scan."
Mark
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why won't my laptop work?

Having grandkids is God's way of giving you a 2nd chance because you were too busy working your butt off the 1st time around
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