I have been following the instructions given on the preparation guide page in order to clear my computer of problems I have encountered. Although it is much better I am still having some problems so I am attempting to create a hijackthis log. What is happening is I have downloaded the program and I can get to the part where it says unzip(which I do) and then click on OK and then close.
Going on to the next step in the guide where it tells me to click on the desktop icon and then "do a system check and save a logfile" what happens is all I get is the same box as before where I have the option to unzip. I have done it several times and each time it says it's complete, but nothing else will come up when I click on the icon. Not sure what i am doing wrong.
I am operating Windows XP on a Dell Dimension 3000 with Sygate and Avast antivirus installed.
Edit: Thanks anyway I located it in my files and created a shortcut to my desktop.
Edited by thewall, 25 June 2007 - 08:36 PM.
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