Posted 24 June 2007 - 08:35 PM
I am attempting to transfer MS Outlook file from one computer to another. I have successfully transferred the file from the CD to the appropriate Outlook folder on my C drive. I then utilized the following steps: 1)open outlook 2) tools, services, (the services screen opens) add button, (the add services to profile screen opens) 3)select the personal folders from the drop-down and OK the create/open personal folder screen appears 4) select the appropriate file to be restored and click on the "open" button. At this point I receive an message that indicates that the file which I have chosen is "not a personal folders file". When I close this message it is followed by another message indicating "properties for this information service must be defined prior to use. In the past I have successfully completed an Outlook transfer but it appears that I am not doing something right this time around. It would be very much appreciated if anyone could assist me. Thank you.