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DVD Problems

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#1 trip


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Posted 22 January 2005 - 03:47 PM

Can someone please tell me why my DVD player wont play movies anymore, yet the drive will still play music CDs and games. Also the DVD software, both PowerDVD and Windows Media Player will show media files stored on my harddrive. I am using Windows XP on an AVERATEC 3200.
YOur help is appeciated

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#2 ChinaCat


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  • Local time:07:14 PM

Posted 23 January 2005 - 07:24 AM

Hi there!
I recently had a similar problem and it was IMPOSSIBLE to find help so here goes...

From what I understand the CDs and DVDs use different lasers (dont know if this is true, I read it somewhere) so even though one may be functional, the other may not.

Easiest fix is using a disc-type cleaner. I did, however, read that these will damage the laser head over time.

Unfortunately, this didn't work for me so I had to physically take the drive out of the comp. open it up (voiding my warranty, of course) and cleaning the laser thing with alcohol (the high-grade kind but I think rubbing alcohol would work too) and a qtip.

Make sure you are VERY gentle! Do NOT apply more pressure than just the feeling that you are in contact with the lens! Otherwise you can damage the lens surface.
After cleaning it, dry it immediately with a new cotton tip or the other cotton edge.

That worked for me and hope this helps you too!

newbie without a cool avatar or siggy :thumbsup:

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