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Windows Media Player Crashes On Video


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#1 Jen526

Jen526

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Posted 23 June 2007 - 10:20 AM

I've been having trouble with Windows Media Player for a while now. This problem started when I was using WMP10, though I now have 11 and am still having the same issue.

The only symptom I have is that when I open most video files, WMP simply crashes with a generic "WMP has encountered an error and needs to close" message. There are some files that work, but probably 75% of them do not.

It's most frustrating when I try to watch a news story or other video embedded in a web page. If the site is using a WMP control for the video, it crashes the site pretty much 100% of the time. (Internet Explorer 6)

This is really driving me crazy, but the only thing I can think of to try to fix it is to totally uninstall the program and start from scratch... and that doesn't seem to be possible with WMP.

Any suggestions on how one might go about trying to get back to a clean, working install on something like this?

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