Posted 22 June 2007 - 07:25 AM
I have a program that I can't uninstall. I get an error message "Cannot open INSTALL.LOG". The log is right there, in the same folder as the uninstaller. I tried both add/remove programs in control panel, and running the uninstaller directly. Same error, both ways. I also tried to reinstall first over the existing program. No luck.
So I figure that I'll just delete it manually, but would like to ask if I am forgetting anything.
Delete the folder in Program Files
Run a search for both the program name and the company name, and delete all files
(Optional, I suppose:) Run a registry search for both the program name and the company name, and delete all keys. (I'm guessing that if I don't, the program will continue to be listed in the add/ remove programs list.)
Would that about cover it? Or might someone have a completely different idea? Thank you to all who take the time to reply.
An additional thought: Could the information in the INSTALL.LOG be of help to me?