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Problem With Internet Explorer (ie Pro)


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#1 jimboclaire

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Posted 21 June 2007 - 01:47 AM

Hi all, My problem is this: After installing and re-installing ie 7 plus ie 7 pro i am getting the same problem, when i try to make a new folder in any window the same messages come up firstly 'ineternet explorer has encountered a problem and must close' after this 'dr watson has encountered a problem and must close'. In itself these are more irritating than a problem but sometimes the errror message does not disappear from the screen, sometimes resulting in a forced shutdown to see my full screen again. Also if I open start and click a folder, my toolbar disappears and re-appears but the folder does not open. Can anyone shed light on this problem. If you require a highjack this then i have the program and will gladly post this? Ps Have rolled back to ie 6 ver 2900.2180 and the problem is still there!!!!

(Moderator edit: modified Topic Title and added Topic Description. jgweed)

Edited by jgweed, 21 June 2007 - 08:47 AM.


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#2 usasma

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Posted 22 June 2007 - 07:14 AM

First, check for malware with these free, online scans:
http://safety.live.com
http://housecall.trendmicro.com

Let us know the results and we'll move on from there.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#3 jimboclaire

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Posted 23 June 2007 - 03:46 AM

usasma, Done that and still no joy, thanks for w8ing

#4 Brantwood

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Posted 23 June 2007 - 04:38 AM

Hi,
Please keep me informed of how you get on because I also have the same problem

#5 jimboclaire

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Posted 23 June 2007 - 11:46 AM

Brantwood, I'm getting no joy reference this, I have changed to mozilla firefox, which has an extension that views ie pages
https://addons.mozilla.org/en-US/firefox/addon/1419, but still trying to get rid of ie7 but told it is almost impossible. Any assistance in that area would be appreciated, if you don't want to post answer here PM me

#6 usasma

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Posted 24 June 2007 - 07:07 AM

Since you've rolled back to IE6, then the problem must be deeper than a problem with IE. In that case I'd suggest running SFC.EXE /SCANNOW from the Run dialog (more info here: http://www.bleepingcomputer.com/forums/t/43051/how-to-use-sfcexe-to-repair-system-files/ ). If that doesn't work for you, then I'd go with a repair install of XP (it'll leave your data and programs intact) - http://www.michaelstevenstech.com/XPrepairinstall.htm

FWIW - the malware scans are to ensure that the system is clean and that any malware present won't corrupt the attempts at repairing the issue. Wouldn't be very nice if we "fixed it" with malware on it - then it'd have free access to everything and you wouldn't even know about it.
My browser caused a flood of traffic, sio my IP address was banned. Hope to fix it soon. Will get back to posting as soon as Im able.

- John  (my website: http://www.carrona.org/ )**If you need a more detailed explanation, please ask for it. I have the Knack. **  If I haven't replied in 48 hours, please send me a message. My eye problems have recently increased and I'm having difficult reading posts. (23 Nov 2017)FYI - I am completely blind in the right eye and ~30% blind in the left eye.<p>If the eye problems get worse suddenly, I may not be able to respond.If that's the case and help is needed, please PM a staff member for assistance.

#7 Brantwood

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Posted 24 June 2007 - 10:08 AM

Hi Jimbo,
Been on a voyage of discovery since my last posting. Like you, I loaded Firefox and still had the same problem. Thinking Firefox didn't
use IE I then uninstalled IE using Advanced Uninstaller, which claims to delete the files that other uninstallers leave. It seems to do a good job.
Snag was that when I uninstalled IE my computer kept shutting down after about a minute. Couldn't reinstalled IE because of the closing down
problem, Systems Restore and my backups were the same. After a lot of tinkering I managed to download IE again, and lo adnd behold,
no pop ups and my computer is running fine. I got the Advanced Unistaller off one of the torrents , and it does a good job. Hope you manage to
sort the problem out, I know how annoying it is.

Brantwood




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