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Obscure Infection - Can You Help, Please?


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3 replies to this topic

#1 robsamui

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Posted 20 June 2007 - 01:50 AM

Hi.

Windows XP, IE6 and some strange behaviour. The first time I open IE, the entire system freezes for 1.5 minutes, then runs again, at the expected speed. Subsequent copies of IE opened in new windows start normally.

NAV has detected files "ir87.exe" and "ir85.exe" on auto-protect but finds nothing on a scan.
BUT - while scanning, it reads a folder on drive C:\programs titled KEYLOGGER5. This folder doesn't exist!

The HJT log SEEMS OK, but can youy advize?

Thanks

Rob


Logfile of HijackThis v1.99.1
Scan saved at 1:30:51 PM, on 6/20/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
d:\AVG7\avgamsvr.exe
d:\AVG7\avgupsvc.exe
D:\Symantec AntiVirus\DefWatch.exe
D:\WS_FTP Pro\ftpsched.exe
D:\HistorySweep\HSSvc.exe
C:\WINDOWS\system32\slserv.exe
D:\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe
C:\WINDOWS\Hcontrol.exe
C:\WINDOWS\System32\sistray.EXE
C:\WINDOWS\ATKOSD.exe
C:\WINDOWS\SOUNDMAN.EXE
D:\ZoneAlarm\zlclient.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
D:\SYMANT~1\VPTray.exe
D:\Spybot - Search & Destroy\TeaTimer.exe
D:\online-timer\olmtr.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\bunker\Desktop\virus\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O2 - BHO: Star Downloader Toolbar Helper - {E16AB45F-35A8-4f4d-922F-8D00D760F85B} - C:\Program Files\Star Downloader Toolbar\v2.0.0.5\Star_Downloader_Toolbar.dll
O2 - BHO: (no name) - {FFFFFEF0-5B30-21D4-945D-000000000000} - C:\PROGRA~1\STARDO~1\SDIEInt.dll
O3 - Toolbar: Star Downloader Toolbar - {8CEB3591-5DDC-47ec-AF97-66699BC85FE0} - C:\Program Files\Star Downloader Toolbar\v2.0.0.5\Star_Downloader_Toolbar.dll
O4 - HKLM\..\Run: [Hcontrol] C:\WINDOWS\Hcontrol.exe
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.EXE
O4 - HKLM\..\Run: [SiSUSBRG] C:\WINDOWS\sisUSBrg.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [ZoneAlarm Client] "D:\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] D:\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [freeonlinemeter] D:\online-timer\config\flink
O4 - Startup: TeaTimer.exe.lnk = D:\Spybot - Search & Destroy\TeaTimer.exe
O4 - Startup: Free Online-meter.lnk = D:\online-timer\olmtr.exe
O8 - Extra context menu item: Download with Star Downloader - C:\Program Files\Star Downloader\sdie.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - d:\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - d:\AVG7\avgupsvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - D:\Symantec AntiVirus\DefWatch.exe
O23 - Service: Ipswitch WS_FTP Queue (ftpqueue) - Ipswitch, Inc., 81 Hartwell Ave, Lexington MA 02421 - D:\WS_FTP Pro\ftpsched.exe
O23 - Service: HistorySweepService - Unknown owner - D:\HistorySweep\HSSvc.exe
O23 - Service: SAVRoam (SavRoam) - symantec - D:\Symantec AntiVirus\SavRoam.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - D:\Symantec AntiVirus\Rtvscan.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZONELABS\vsmon.exe

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#2 SifuMike

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Posted 24 June 2007 - 08:50 AM

Hello robsamui,

I (as well as MicroSoft, McAfee and Symantec) do not recommend that you have more than one anti virus product installed and running on your computer at a time.

The reason for this is that if both products have their automatic (Real-Time) protection switched on, then those products which do not encrypt the virus strings within them can cause other anti virus products to cause "false alarms".

It can also lead to a clash as both products fight for access to files which are opened again this is the resident/automatic protection. In general terms, the two programs may conflict and cause:

1) False Alarms: When the anti virus software tells you that your PC has a virus when it actually doesn't.
2) System Performance Problems: Your system may lock up due to both products attempting to access the same file at the same time.

Therefore please go to add/remove in the control panel and remove one of these. You may choose which one you leave.
AVG antivirus or Norton/Symantec antivirus


detected files "ir87.exe" and "ir85.exe

Does NAV tell the locations of the items it is finding?

BUT - while scanning, it reads a folder on drive C:\programs titled KEYLOGGER5. This folder doesn't exist!


It is probably a leftover remenent of Spyware.WindowsKey.
See here: http://www.symantec.com/en/uk/security_res...-99&tabid=1

I dont see any malware in your log, but lets dig deeper.


You will need to use Internet Explorer for this scan.
Disable your antivirus program and go here to run BitDefender Online Scan.
Click on I Agree.
Avoid clicking on other links as you don't need to try out the full install at this point, just the online scanner.

When the ActiveX Control has loaded, click on "Click here to scan".
Please be patient, as this scan may take a few hours. It all depends on the number of files on your computer.

NOTE: If you are running XP SP2, you may need to click on the Information Bar to allow the ActiveX to install and may need to repeat the BitDefender Online Scan.


When BitDefender completes the scan, select the "Detected Problems" tab.
Click on "Click here to export scan".
Save the file as an HTML to your Desktop.
Then click on the saved file and allow it to open with your browser.
Go to Edit - Select All then copy/paste that log back here.
Post the BitDefender log.


******************

Download and install AVG Anti-Spyware v7.5.
  • After download, double click on the file to launch the install process.
  • Choose a language, click "OK" and then click "Next".
  • Read the "License Agreement" and click "I Agree".
  • Accept default installation path: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5, click "Next", then click "Install".
  • After setup completes, click "Finish" to start the program automatically or launch AVG Anti-Spyware by double-clicking its icon on your desktop or in the system tray.
  • Connect to the Internet, go back to AVG Anti-Spyware, select the "Update" button and click "Start update". Wait until you see the "Update successful" message. If you are having problems with the updater, manually update with the AVG Anti-Spyware Full database installer from here.
  • Exit AVG Anti-Spyware when done - DO NOT perform a scan yet.

    Reboot your computer in "SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode". (Note: When run in safe mode, sometimes the GUI is larger than the screen and the buttons at the bottom are partly or completely hidden, making them unaccessible for doing a scan. If this is the case, press the WINKEY + M key to "Minimize" the AVG display. Then right-click on AVG in the Task Bar and select "Maximize". If that does not help, then you may have to run your scan in normal mode and advise your helper afterwards.)

    Scan with AVG Anti-Spyware as follows:[list]
  • Click on the "Scanner" button and choose the "Settings" tab.
  • Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
  • Under "How to Scan?", "Possibly unwanted software", and What to Scan?" leave all the default settings.
  • Under "Reports" select "Automatically generate report after every scan" and UNcheck "Only if threats were found".
  • Click the "Scan" tab to return to scanning options.
  • Click "Complete System Scan" to start.
  • When the scan has finished, it should automatically be set to Quarantine--if not click on Recommended Action and set it there.
  • You will also be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.
IMPORTANT! Do not save the report before you have clicked the Apply all actions button. If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report. So be sure you save it only AFTER clicking the "Apply all actions" button.
  • Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
  • Exit AVG Anti-Spyware when done, reboot normally and submit the log report in your next response.
Note: Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. Doing so can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection.

AVG Anti-Spyware is free for 30 days and all the extensions of the full version will be activated. After the 30 day trial, active protection extensions will be deactivated and the program will turn into a feature-limited freeware version that you can can continue to use as an on-demand scanner or you may purchase a license to use the full version.

When done, submit the BitDefender log, the AVG Anti-Spyware 7.5 log and a fresh Hijackthis log.

Edited by SifuMike, 26 June 2007 - 09:46 PM.

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#3 robsamui

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Posted 24 June 2007 - 02:32 PM

Sorry - AVG had been dead for a year now. I can't remove it (as suggested) cos windows only wants to update it when I try to do this

I appreciate your lengthy reply. But as it is based on AVG - it isn't viable!! Sorry!

did a system restore from about 10 days back and then re-installed the odd things and it's all OK now.

BITDEFENDER asks me to install the latest version of IE (MORE THAN V4) but I have V6 already, so I'm not touching this.

You on comission from AVG by any chance? That software is dead in the water for years now!


Thanks anyway.

Rob

#4 SifuMike

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Posted 24 June 2007 - 03:14 PM

BITDEFENDER asks me to install the latest version of IE (MORE THAN V4) but I have V6 already, so I'm not touching this.


If you read my previous post you would see I asked to install the run BitDefender Online Scan not the BitDefender program.

You on comission from AVG by any chance? That software is dead in the water for years now


You do not know what you are talking about! Check around and you will see both programs are legit and in use.
For your information, I am not on commission, nor will I ever be. All Hijackthis forums forums use the these tools and AVG Antispyware and Bitdefender Online Scanner as they are several of the best tools arourd.

Since you have chosen not want to follow my directions, you are wasting my time and I am closing this thread.

Edited by SifuMike, 30 June 2007 - 10:23 AM.

If I've saved you time & money,
please make a donation so I can keep helping people just like you! You can donate using a credit card and PayPal. Thank you!



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Asking for help via Private Message or Mail will be ignored - So If you need help, post your problem in the forum.




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