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What Exactly Does A Computer Store Or Shop Do That I Cant? Need Quick Help

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#1 duey307


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Posted 19 June 2007 - 11:37 PM

Well heres the deal.. I think my computer keeps over heating or has some virus or other problems.. It freezes up on occasion , has extremely varying DL speeds , shuts down on me closes browsers automatically, etc and a few other things.. Now i got my computer at best buy w the 4 yr warranty.. So they said i can bring it in and they will check my computer itself to see if theres any problem ( overheating, or hardware problems etc ) for free.. But if i were to have a virus, or they were to go through my computer and clean everything out it would be 140 dollars..

So my question is what do they do there that i cant here?? Do they use some special disk or removal system when cleaning out the entire computer, or is it just a system restore?? ( whiich i dont know how to do anyways , sorry ) .. Just looking for a lil help because ive had so much good help in here before .. Thank you


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#2 jgweed


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Posted 20 June 2007 - 08:48 AM

Once you (and the technicians) have ruled out hardware problems, there is nothing they can do with software issues that you cannot do yourself with a little time and help from our BC Members, who can lead you through the process step-by-step and save you 140 dollars.
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#3 duey307

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Posted 20 June 2007 - 05:08 PM

thank you sir very much

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