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Xp Boot


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#1 damalulu

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Posted 18 June 2007 - 04:49 PM

Turn on computer. Windows acts like it is starting up. You get the blue page with the windows logo and it goes no further? What can I do to get it going or get into the computer and see whats wrong?

(Moderator edit: modified Topic Title and Description. jgweed)

Edited by jgweed, 18 June 2007 - 06:57 PM.


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#2 Monty007

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Posted 18 June 2007 - 05:27 PM

Hi,can you go to last good known configuration? http://support.microsoft.com/kb/307852

If you cant boot that way have you tried booting into safe mode? http://www.microsoft.com/resources/documen...e.mspx?mfr=true
Once you can get into the pc have a look in event viewer >my computer>right click>manage>event viewer and see what error may be in there and post it.
MCP
MSDST

#3 WonderGirl2

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Posted 18 June 2007 - 06:33 PM

I have worked on a couple of computers lately that had this same problem. It turned out to be a virus. If you find you cannot boot in safe mode, you may have to get help...someone who knows how to pull the hard drive and scan it with their system, checking for viruses and/or malware. I'm sure this isn't the kind of news you want to hear; and I may be incorrect--hope I am. But, if you need more information, let me know.




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